Customer Service Management

Barry R. Smith Greater New York City

973-***-**** ********@*****.***

SENIOR EXECUTIVE: GLOBAL TREASURY & OPERATIONS

Senior Finance and Operations Executive with 13 years of experience in building efficient, cost-effective finance and operations functions for Emerson Radio Corp. and additional experience on both the banking and corporate side of business with Weblink Wireless and FDIC. Skillfully develop proactive and beneficial global banking relationships, and continuously enhance cash management efficiency with strong internal controls, standardization, and scalability.

Leadership

Readily take ownership of issues – no matter how old or complex – to reduce financial exposure and save money.

Lead by example in motivating management teams to meet and exceed corporate goals.

Drive results by improving service and communications both internally and externally.

Identify, define, and execute opportunities that advance personnel, operations, and the treasury.

Deftly handle delicate investor communications and strategic partnerships.

EXPERIENCE

EMERSON RADIO CORP. (NYSE MKT: MSN) Hackensack, NJ 2002–Present

US-based consumer electronics manufacturer and distributor. Asia presence.

Global Treasurer & Senior Vice President, Operations (2011–Present)

Assistant Secretary (2008–Present)

Vice President, Operations (2009–2011)

Treasurer (2005–2009)

Senior Analyst (2002–2005)

Global Treasurer & Senior Vice President, Operations (2011–Present)

Direct Reports: Directors/Managers of West Coast Operations, Inventory/Warehousing, Accounts Receivable/Credit, Office Operations, Risk Management, and Investor Relations & Customer Service. 40-50 full-time & contract employees.

Provide expertise in planning and implementing the global finance, treasury, and operations functions in support of efficiency and growth. Since assuming leadership, the company has experienced profitability with abundant cash on hand, significantly decreasing the need for asset-based lending and steadily increasing investments and dividends.

Financial Initiatives

Overcame issues in expanding asset-based loans by doubling loan facilities with overseas banks with no additional financial commitment, enabling creation of profitable new product lines that grew sales 15%.

Saved the firm $3.5M by uncovering discrepancies in negotiating a decades-old tax liability with State of CA.

Led finance team to reduce operational and treasury costs by 40% over 5 years with no decline in service.

Cut down on number of bank accounts, improved interest rates and bank covenants, reduced number of blocks on accounts, and increased credit facilities overseas.

Operational Initiatives

Streamlined import logistics function and reduced staff by 80% with no loss in efficiency or customer service.

Slashed hundreds of thousands of dollars in labor costs, freight charges, and time spent in managing the vendor relationship by restructuring the product return process with leading distributor, Walmart.

WEBLINK WIRELESS, INC. (now USA Mobility) Dallas, TX 2000–2002

Provider of wireless data and paging services; filed for Chapter 11 protection in 2001; emerged from bankruptcy in 2002.

Senior Cash Analyst / Risk Manager

Within 6 months of hiring, the $300M public company filed for Chapter 11 protection due to excessive bond debt, and the Treasurer left the company. Leveraged prior experience with FDIC to build effective relationships with the banks in the reorganization process and reported daily to CFO regarding cash position.

Made recommendations on utilization of $100M credit facility (borrowings, rate sets, pay-downs)

Coordinated move to ACH tax payments and review of positive pay.

FEDERAL DEPOSIT INSURANCE CORP. (FDIC) Dallas, TX 1998–2000

Financial Services Specialist

Coordinated financial reporting of approximately 2000 banks and 20,000 subsidiaries taken over by FDIC. Recovered millions of dollars for banks to pay shareholders and investors, and improved efficiencies and customer service

Developed treasury operations database that tracked more than $1.5B per month.

Established tracking system for cash receipts and disbursements for credit card portfolio comprising more than 500,000 accounts, cutting costs to generate a profit.

Prior: Mitchell Williams, EDS Partnership (1996–1998): Staff Accountant (contracted to FDIC)

Computer Skills

Oracle, SAP, AS400 (JD Edwards), CTM (SAS Based). Proficient with Excel, Access. Manage EDI.

CERTIFICATIONS

Certified Treasury Professional (CTP) – In progress, anticipated December 2016

EDUCATION

Bachelors – Louisiana Tech University, Ruston, LA

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