Robert W. Fifer

P.O. BOX *** - CHELAN, WA *****

509-***-**** - acvpv7@r.postjobfree.com

July 15, 2016

Dear Human Resources;

My interest is in the IT Project Manager position.

I obtained a Bachelor’s degree in Computer Science and Mathematics from Eastern Washington University and have over 15+ years of Information Technology (IT) experience. The reason that I am in the IT field is my passion for serving; I am an outgoing, organized, positive person, and enjoy working with team members to achieve both team and individual goals.

Summary of my experience that relates to this position:

15+ years of IT experience; supporting software development tools, developing custom software database applications that integrated with commercial software applications to provide reports to executives, upper management and executive boards. Owned and operated a Software Consulting business for 3 of those years were I developed software and trained on software applications.

7 years’ experience in Project Management of custom software applications development tracking the software development life-cycle (SDLC); analysis, design, development, testing, setup, training and support. I heard about and adopted the Agile/Scrum approach to software development back in 2005. Database specialist; trainer, mentor and liaison for 3 years at Microsoft.

8 years as a Site Director/Program Manager at Chelan High School; tutoring, mentoring, supporting and setting up new programs for 400+ students to pursue further education. Managed 3 certified adult tutors and developed a software database application for 10 High School sites in Central Washington to track data, manage their budgets and to provide data for a combined annual report to the Federal Department of Education. 3 years as a Team Leader of a small IT team.

For last four months, I have studying and utilizing HTML5, CSS3, Javascript, jQuery, Web API, PHP and MySQL to build a website which allows users to play educational games and eventually will allow

them to purchase and download the App I created.

I look forward to hearing from you as I am eager to discuss this position more and to prove that I will make a great addition to the team.

Best Regards,

Robert Fifer

Robert W. Fifer - Resume

EDUCATION:

Eastern Washington University - Bachelor Degree in Computer Science and

Mathematics, 1989

Career Technical Education (CTE) certification - Computer Applications and Computer Programming 2007

EXPERIENCE:

Programmer Analyst – North Meridian Title & Escrow

Created scripts that tied data fields from a SQL Server database into multiple Title and Escrow Word documents, in a commercial software program called RamQuest.

6/2015 to 2/2016 – Owner: Jim Blair 509-***-**** ext. 132

Site Director/Software Developer - Northwest Learning and Achievement

Managed two certified tutors and worked with 417 Chelan High School students, tutoring and mentoring to help encourage these students to raise grades, make good life choices, and become true academic learners. Encouraged many students, to continue their education in college, technical and/or trade schools. Designed, developed, and trained on a custom software application (integrating 10 Microsoft

Access databases with Excel) for managing multiple budgets and collecting large amounts of data for creating annual reports submitted to the Department of Education under the Federal Grant ($11.3 M) program Gear-Up.

10/2007 to 6/2015 - Supervisor, Barbara Peterson 509-***-**** (cell)

Recreation Supervisor - Wapato Point Management Company

Supervised 11 seasonal employees in the Recreation Department - oversaw and conducted interviews, training, evaluation, reviews, and scheduling. Resolved guests' concerns, issues, and complaints. Created various revenue vs. wages reports; organized and produced a weekly newsletter and activities schedule. Maintained two budgets for the Recreation Department and presented reports to the General Manager and departmental Directors weekly.

8/2010 to 9/2010 & 3/2011 to 9/2011 (seasonal) – HR 509-***-****

Project Manager/Software Developer - Chelan Fruit Cooperative

Transformed a single user Harvest/Receiving DOS program to a custom designed, multi-user Windows' application used throughout North Central Washington. The new application was designed to work congruently with commercial applications (Word, Excel, and Access). Used Microsoft software tools (Visual Basic, VB.Net, Access, ASP.Net) to create Windows applications, the company website and utility programs and in various departments (sales administration, accounting, processing,

fruit quality, and the executive board). Managed and created multiple software applications (14 projects in 4 years) that would increase the efficiency of the second largest apple packing warehouse in the United States.

6/2002 to 8/2006 – IT Manager, Paul Hunter 509-***-**** (cell)

Owner/Consultant and Instructor - Basic Information Systems

Established and operated a software consulting, systems design, data analysis, and software training company. Completed contracts; Century Publishing, Energy Products of Idaho, D&D Heating & Air Conditioning, and North Idaho Urgent Care. Trained employees on various databases (Oracle, SQL Server, Access), Microsoft Word, Excel, QuickBooks and developed custom utility programs.

6/1998 to 12/2001

Project Manager /Lead Software Developer - Century Publishing

Managed multiple software projects and lead a small IT team (one analyst and two testers). Developed multiple Windows' applications, replacing existing DOS based applications and utility programs for accounting, sales, and the graphics departments. Designed a custom, cutting edge (first in the publishing world at the time) software program that allowed real estate booklets to be viewed on a CD-ROM disc in an additional option to printed magazines. Responsible for organizing and presenting all incoming reports to the CEO.

10/1995 to 6/1998 - CEO, Randy Rolphe 208-***-**** (work)

Software Support Engineer/Mentor/Database Specialist - Microsoft Corp.

Within two years, promoted to Senior Engineer, mentor and database specialist in the VB (Visual Basic) Developer Support group. Assisted customers with a broad array of software issues, adhering to strict customer privacy codes, providing understandable end-user support and adopting a customer first mentality. Trained on database technologies and became the database liaison (SQL Server, Access, FoxPro) to other Support groups. Database mentor to support technicians and support engineers within the VB Developer Support group. Composed internal knowledge-based articles as well as external MSDN (Microsoft Developer Network) articles for Microsoft customers to purchase. Solved high priority service requests and provided training on various database technologies (DAO, ODBC, SQL, ISAM) outside of Microsoft products; Oracle, dBase, Btrieve, Paradox. Certified in all Microsoft

products; development tools, Office, Project, Windows, networks and database technologies.

Received two Excellence Awards - Great support 1992 and Mentoring in 1993.

9/1990 to 9/1995 - Microsoft Corp., 800-***-**** code: 10328

REFERENCES:

Barry DePaoli - Principal, Chelan High School 509-***-**** (cell)

acvpv7@r.postjobfree.com

Paul Hunter - IT Director, Chelan Fruit Cooperative 509-***-**** (cell)

acvpv7@r.postjobfree.com

David Bradley - Microsoft Corporation 206-***-**** (cell)

acvpv7@r.postjobfree.com

Stacy Lloyd – Chelan County PUD – Chelan Office 509-***-**** (work)

acvpv7@r.postjobfree.com

Jon Lueders – MD, ER Doctor at Sacred Heart Medical 509-***-**** (cell)

acvpv7@r.postjobfree.com

Christine Oxenrider - Nurse, ER Department at Kootenai Medical

208-***-**** (cell)

acvpv7@r.postjobfree.com

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