Customer Service Manager
Resume:
Address: *** **********
Chaparral, NM *****
Phone: 915-***-****
Email: ************@*******.***
LESLIE ANGIE SANCHEZ MONTENEGRO
CAREER OVERVIEW
A committed, responsible, hardworking person, high motivated, mature, organized, outstanding, and always with a positive attitude, looking forward for a position that would help me gain more experience in the administrative field.
CORE STRENGTHS
Microsoft Word
Cashier
Customer Service
Active listening skills
Courteous
Filing
Internet research
Organizational skills
Service orientation
Typing
Energetic work attitude
ACCOMPLISHMENTS
Be authentic and truthful
.WORK EXPERIENCE
Quality lead (operator) – El Paso, TX
1550 Northwestern Dr. 79912
June 22, 2012 February 29, 2016
CareFusion
Managed quality communication,
customer support and product representation for each client
Productivity with quality
Supported the coordinator helping each operator in the bilingual method traducing to perform tasks due.
Coordinated a group of people to perform duties. Jack in the box– El Paso, TX
7004 Dyer St. 79904
June 2009 to October 2009
Assisting customers by the cashier making fast food orders.
Handles cash
Maintain a clean environment
Credit/Debit card transactions
Managing all the cash transactions in their workplace
Maintaining daily account of the daily transactions
Balancing the daily account at the end of each day Address: 904 Montevista
Chaparral, NM 88081
Phone: 915-***-****
Email: ************@*******.***
LESLIE ANGIE SANCHEZ MONTENEGRO
Checking the daily cash balance
Interacting with the customers that come to the counter
Solving all their cash related queries
Checking for the price of products and any discounts or offers
Receiving coupons and deducting the said amount from the customers
Organizing all the work they do and maintaining the accounting records
Reporting discrepancies they find within the accounts to their superiors
Making daily, weekly and monthly transaction reports La Quinta- El Paso, TX
7550 Remcon circle 79912
March 2016 – May 2016
• Process guest registrations, including collecting payment
• Complete shift reports
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Promote, answer questions about, and enroll guests in La Quinta’s frequent guest program
• Assist other team members in various assignments including operating the courtesy van and/or assisting with breakfast, laundry, or housekeeping duties
• Maintain and clean the lobby and bathroom as needed Center of career and technology education– El Paso, TX DCM Instructional Systems
Volunteer at Sierra Providence Memorial Hospital 89% Accuracy
“Dean Vaughn Learning System”
(Certificate of achievement received)
January 20, 2009
El Paso Community College– El Paso, TX
Continuing education in medical field
Biology
Nursing
REFERENCES
Zenaida Olivas 915-***-**** *******@****.***
Claudia Juarez 915-***-**** ********@*****.***
Roberto Martinez 915-***-**** ****************@**********.***
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