Sales Administrative Assistant
Resume:
Nhi Y. Nguyen
******.*****@*****.***
SUMMARY OF QUALIFICATIONS
7+ years of Customer Service experience with focus on Customer Retention
Utilized heavy leadership training from various marketing programs
Excellent communication skills
Works well in a team environment as well as independently
Ability to successfully manage, motivate and work effectively with others
Perform well under pressure and in a fast pace environment
Always strive to hit sales goals and meet deadlines ahead of time
Great at multi-tasking, quick learner, and highly motivated
Proficient in Microsoft Office Suite (Word, Excel, and Outlook)
Bi-Lingual (Vietnamese)
CAREER HIGHLIGHTS
Top growth in the nation at Usana Health Sciences
Top 50 sales in California with Usana Health Sciences
Top sales in the company at Soleeva
Smart Utility Systems MVP of the month on the 1st month of employed
PROFESSIONAL EXPERIENCE
Smart Utility Systems, Santa Clara, CA
Sales Coordinator
work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly
Supporting Sales executives; scheduling, confirming and assisting with sales calls and sales trips
Able to maintain a good relationship with the existing clients as well as trying to find new ones through cold calling
Interacting with clients over the phone or face to face and solving their issues
Creating follow-ups and tracking sales generated from events and tradeshows
Schedule follow-up reminders and deadlines for sales executives.
Follow up and respond on behalf of sales executives when they are out of the office
Proactively manages key partner relationships to strengthen overall solution capabilities and drive greater value to the clients
Soleeva Energy, Fremont, CA 01/2015 - 02/2016
Inside Sale Distributor
First point of contact to existing and new customers
Completed outbound cold calls to potential clients (avg. 100 calls per day)
Scheduled and coordinated appointments and tracked activity in MS Excel spreadsheets
Responded to customer questions and complaints via email
Was the team leader that motivated and monitored sales team performances
Assisted in training new sales reps
Usana Health Science, San Jose, CA 05/2007 - 05/2015
Marketing Director
one of co founder of women empower group (nex sisters)
host easter event for women and children in san jose
host a self defense class for the women
host mom event to educate mom on nutritions
Partook in administrative responsibilities that included answering incoming calls, greeting clients, scan/fax documents, process product orders
Coordinated domestic travel arrangements for clients
Planned and executed large events for over 200+ customers
Facilitated leadership workshops and training programs for staff
Attended weekly web conference meeting with potential customers/clients to expand the business
Forever 21, San Jose, CA 06/2006 – 06/2007
Sale Associate
Greeted customers and assisted with merchandise selection and processed sales transactions
Process payments, merchandise returns and maintained a cash drawer
Stocked merchandise on the sales floor
Provided assistance to all departments regarding customer calls
Maintain daily sales goals
help style customer if needed
help visual merchandise
EDUCATION
Andrew P. Hill High School 2002 to 2006
San Jose CA
High School Diploma
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