Venu

Salesforce Developer/Administrator

Phone: 802-***-****

Email: acvpdv@r.postjobfree.com

Professional Summary:

Over 8+ years of experience in the field of Information Technology with 5+ years of experience in Salesforce.com CRM Platform and Apex Technologies.

Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance

Provided ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects and workflows.

Experience in SFDC development using Apex classes and Triggers, Visual Force pages, Force.com IDE, SOQL, SOSL.

Experience in configuration, implementation and support of Salesforce CRM applications.

Hands-on experience with development tools like Force.com IDE, Force.com Explorer and Version control tools: SVN, CVS, GIT Hub.

Good at migrations and deployment of code from one environment to other using Force.com IDE deployment wizard, Change sets, ANT tool.

Extensive experience in Salesforce.com Setup, Configuration, Customization, Administration, Data Migration and Integration tools like Apex Data Loader, Work Bench.

Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.

Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.

Expertise in performing data migration from legacy system to Salesforce.

Good working experience in various capacities such as Salesforce developer, Salesforce Administrator and involved in various phases of entire project from requirement gathering, architecture development and implementation, Debugging and training the end users.

Experienced in web technologies like HTML, XML, JSP, JavaScript and SOAP.

Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility and Informatica on Demand.

Knowledge on implementing the salesforce lightening experience.

Proficient in Sales cloud implementation, Service cloud modules, Salesforce SF1, Salesforce lightning and Chatter.

Significant experience with cloud ETL tools such as Data Loader and Informatica Cloud.

Worked on Apttus CPQ (Configure Price Quote) tool

Extensive experience in Java and J2EE technologies like Servlets, JSP, EJB, JDBC, JavaScript, .net and JMS, AJAX, Web services, Java Mail, XML.

Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

In depth knowledge in dealing with Salesforce Metadata APIs, SOAP, REST based web services and Integrations through WSDL, Jitter bit, Dell Boomi.

Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visual force (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).

Hands on experience in working with Agile methodology/ Scrum and SDLC.

Good at Analytical, Communication & Presentation Skills, Adept in sales analysis, marketing & customer support business processes used by Salesforce.com customers and recommendations to customers for improving their processes using Salesforce.com.

Excellently worked as a Team Player under all Levels of organization with ability to adapt quickly and learn.

Education: Bachelor’s of Technology in Computer Science Engineering from JNTU, India

TECHNICAL SKILLS:

Salesforce.com

Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, Apex Data Loader, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services & Testing, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools

Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com, Workbench, Force.com Platform.

Web Services

Apache Tomcat, JBoss, Web Sphere and Web Logic

Programming Languages

C, C++, Java/J2EE, Servlets, PL/SQL,SQL, APEX

Integration Tools

Apptus CPQ and CLM, App Exchange Tools, Informatica Cloud, Marketo.

Databases

MYSQL, DB2, Oracle 10g, SQL Server

Web Technologies

HTML, Java Script, XML, CSS, WSDL, SOAP, JQuery

Operating Systems

Windows 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008/2010, Linux,Unix

PROJECT EXPERIENCE :

Toyota Financial Services, Torrance, CA MARCH 2015 – Till Date

Salesforce Developer/Administrator

Description:

Toyota Financial Corporation is a financial services company headquartered in California, United States. It is an online discount stock brokerage firm for self-directed investors. Investors can buy and sell such securities as stocks, bonds, options, mutual funds, and exchange-traded funds via electronic trading platforms or by phone.

Responsibilities:

Involved in salesforce.com application setup activities and customized the apps to much functional needs.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.

Following Agile/Scrum process and participated in daily scrums.

Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.

Involved in Data load operations using Force.com Apex Data Loader.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

Performed customizations by creating the Custom profiles, Fields, Dependent pick-lists, Page Layouts, Record Types, Objects, Tabs, and custom Apps. Customized Tabs for different business user groups and business centers.

Created Workflow Rules, Approval Process, Validation Rules, Tasks, Email Alerts, Field updates and Outbound messages to manage the Workflow and Approvals.

Implemented Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, Events and Audit Trials and implemented Field Level Security for sensitive data holder fields.

Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.

Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.

Involved in using lightening, process builder and workflows

Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits.

Used SOQL&SOSL for data manipulation needs of the application using platform database objects.

Integrated Salesforce.com with an external application using SOAP/REST based web services.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.

Implemented and Consumed Knowledge Base Dashboards & Reports App Exchange for providing Reports and Dashboards that monitors the Knowledge Base.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com. Used it to read, extract, and load data from comma separated values (CSV) files.

Customized company profile and communication Templates of the organization as per the organization requirements.

Managed Security settings and conducted regular Security/Configuration Audit.

Maintained and communicated system metrics to track trends in usage and data integrity.

Environment: SalesForce.com, Force.com, Apex Classes, Visualforce (Pages, Component &Controllers), SOQL, SOSL, Data Loader, CRM Fusion Demand tools, HTML, CSS, Workflows, Salesforce Chatter, Approvals, Reports, Custom Tabs and Objects, Email Services, App Exchange, WSDL, SOAP, Eclipse, IDE Plug-in and HP QC.

Ecolab, Sugar Land, TX July 2014 – Feb 2015 Salesforce Developer/ Administrator

Description:

Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial,oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.

Responsibilities:

Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.

Developed Apex triggers, classes to achieve user's desired functionality and have written the dependent test classes.

Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.

Moved Code from Sandbox to Production using Jenkins and Change Sets.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.

Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and Visualforce that consists of several new data integrations and customizations are done to B2B Salesforce.com.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Created workflow rules and defined related tasks, email alerts, and field updates.

Implemented pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.

Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.

Complete the custom development on Apttus and quality assurance efforts for custom work.

Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

API Integration through middleware like Informatica, Tibco, Jitterbit, Dell boomi.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Configuring price quotes, renewals and management using Apttus.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment: Saleforce.com platform, MS Visio, MS project, Jenkins, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Apex Language, Visual Force (Pages, Component & Controllers), Apttus, Web Services, Data Loader, HTML, Java Script, AJAX, Custom Tabs, Code Migration, Eclipse, Force.com IDE

Thrivent Financial, Appleton, WI Sep 2012 – Jun 2014

Salesforce.com Developer

Description:

Thrivent Financial and its subsidiaries offer financial products and services including life Insurance, annuities, mutual funds, disability income insurance, credit union products, money management and many more. The Company implemented salesforce to better interact with its customers and to increase its sales. With the help of salesforce.com, the company is deploying Wealth Management for financial representatives and support staff throughout the country. The organization is using the Force.com Platform to customize the solution and integrate it with existing applications, including its corporate email system. It is also using Force.com App Exchange applications to gain additional functionality.

Responsibilities:

Designed and implemented visual force pages for different needs in the function.

Created different forms of reports to better utilize Salesforce.

Responsible for querying Salesforce tables using SOQL and SOSL

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Designed various Webpages in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

Worked on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.

Extracted the data from salesforce.com application into the external databases (Oracle 10g) for generating large data reports using the Informatica Power Center.

Created ETL test data for all ETL mapping rules to test the functionality of the Informatica mappings

Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards

Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

Implemented Email-to-Case using XML. Converted the E-mail threads regarding customer service issues into XML strings that are converted into cases and linked those cases with their respective Accounts and Contacts.

Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

Environment: Salesforce.com platform, Force.com Sites, Apex,Visualforce (Pages, Component & Controllers), Pages, Data Loader, Marketo, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.

CA Technologies, Hyderabad, India Jun 2008 – Aug 2012

Software Engineer

Description:

The application is used to track the assets of a company right from the day of purchase to the day when it is either sold or scrapped. The depreciation of an asset for a particular period can be taken in the form of a report. The application provides reports using either of the calculation methods-Straight Line or Written Down value.

Responsibilities:

Involved in analysis, design and development of e-bill payment system as well as account transfer system and developed specs that include Use Cases, Class Diagrams, Sequence Diagrams and Activity Diagrams.

Used AJAX and JavaScript for validations and integrating business server side components on the client side with in the browser.

Developed the application using Struts Framework that leverages classical Model View Layer (MVC) architecture.

Implemented Struts action forms and action classes.

Developed Web Application using Struts framework

Used Eclipse 3.3 for writing code for JSP, Servlets.

Used Java Collections to compare and manipulate data.

Crafted and developed persistence service using Hibernate framework.

Utilized Hibernate as the ORM mapping tool and worked with Hibernate Query Language (HQL).

Implemented persistence layer using Hibernate that use the POJOs to represent the persistence database tuples. These POJOs are serialized Java Classes that would not have the business processes.

Formed Hibernate configuration file, Hibernate mapping files and defined persistence classes to persist data into the Oracle database.

Worked on advanced Hibernate associations with multiple levels of caching and lazy loading.

Implemented the application using the concrete principles laid down by several design patterns such as MVC, Business Delegate, Data Access Object, Singleton and Factory.

Used Log4J to capture the log that includes runtime exceptions.

Used JDBC to invoke Stored Procedures and database connectivity to ORACLE.

Deployed the applications on BEA Web Logic Application Server.

Developed JUnit test cases for all the developed modules.

Used CVS for version control across common source code used by developers.

As part of another project I made use of Salesforce applications.

Conduct or participate in prototyping sessions with business and IT resources to ensure clarity of requirements.

Expertise in building the Salesforce applications using declarative capabilities and customization of force.com platform.

Worked on Standard Objects like Leads, Accounts, and Contacts, Opportunities and created custom object Locations and implemented relationships among them

Worked with Workflows, Approval Processes for creating email alerts and task alerts for Supervisors and Managers in the approvals of cases and leads.

Using Wrapper Classes implemented functionality to fetch the data from different objects.

Developed validation rules to validate all the fields in standard and custom objects.

Implemented Sharing rules using trigger for complex business logic's.

Developed Visual force pages, Apex classes, triggers using SOQL, SOSL Queries.

Understand, plan, and execute with a strong focus on balancing risks and value. Identify risks proactively and develop mitigations.

Working with internal staff, and system integrators manage the delivery of required solution components to ensure quality and timeliness of work

Communicate effectively and proactively with IT stakeholders and articulate ideas and recommendations clearly.

Environment: Java, J2EE, JSP, Oracle, JavaScript, ANT, JUnit, Hibernate,Eclipse 3.1, Unix, Web logic Application Server, Hibernate, LOG4J, CVS, SalesForce, Data loader, Visual Force Pages, Apex.

Contact this candidate