Customer Service Representative
Resume:
Lois Armstrong
Lombard, Illinois 60148
************@**.***
Objective: I am seeking a full or part-time position in the health care field/senior housing organization.
Skills & Abilities: I am a team player and am able to accomplish tasks at hand in a professional environment in assisting others to complete the goals for the day.
EXPERIENCE: NEWPORT HOSPITAL – NEW PORT, RHODE ISLAND
MEDICAL TRANSCRIPTION @ 96 WORDS A MINUTE
ORGANIZING PATIENT CHARTS
SETTING PATIENT APPOINTMEAINTS
FILLING IN FOR OTHER STAFF FOR VACATIONS AND ABSENCES
MAINTAINED STRICT CONFIDENTIALTY OF PATIENT INFORMATION
HINES HOSPITAL – MAYWOOD, ILLINOIS
GREETING PATIENTS AT FRONT DESK
SETTING PATIENT APPOINTMENTS
ASSISTING MEDICAL STAFF WITH ANYTHING THEY REQUESTED ME TO DO
JEFFERSON ELECTRIC – BELLWOOD, ILLINOIS
EXECUTIVE ASSISTANT TO THREE DIFFERENT PRESIDENTS AT THE COMPANY
RESPONDED TO CLIENT AND CUSTOMER QUERIES OR COMPLAINTS VIA PHONE, E-MAIL OR INPERSON IF NECESSARY
MAINTAINED CONTACT AND COMMUNICATIONS WITH NEW AND EXISTING CUSTOMERS AS WELL AS MANUFACTURERS REPS
TROUBLESHOOT PROBLEMS WITH PRODUCT
DAVIES MOULDING – CAROL STREAM, ILLINOIS
CUSTOMER SERVICE REPRESENTATIVE
ASSISTED CUSTOMERS WITH ORDER PLACEMENT
CULTIVATED NEW SALES TO INCREASE REVENUE
PARTICIPATED IN TRADE SHOWS IN CHICAGO TO PRESENT NEW PRODUCT
** REFERENCES AVAILABLE ON REQUEST
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