Denise Rowe
*** ****** ****, ***. #***, Humble, Texas 77338
Home: 281-***-****) Cell: 281-***-****
Email: ************@*****.***
Objective: To obtain a position as a Customer Service Representative Summary of Qualifications:
Four years of experience working in customer service. Excellent organizational and communication skills
Proficient in MS Word, Excel, PowerPoint and Outlook Strong ability to work independently and as a team player Establish solid relationships with Managers, Co workers, administration and local agencies Experience:
Patriotic Publishing
Telle/Sales Representative, Houston, TX July 2013 to nov 2013 Answered and received calls from multi line telephone, and assist customers Assist and complete all assigned tasks in a timely manner, work overtime as needed Apac Solutions
Telle/Sales Representative, Houston, TX Nov. 2013 to may. 10 2014 Answered and received calls from multi line telephone, and assist customers Assist and complete all assigned tasks in a timely manner, work overtime as needed Iqor
Telle/Sales Representative, Houston, Tx
May 15 2014 to Sep7
Answered and received calls from multi line telephone, and assist customers Assist and complete all assigned tasks in a timely manner, work overtime as needed Sutherland Global
Sep9 to present
Troubleshooting/tax
Answered and received calls from multi line telephone, and assist customers Assist and complete all assigned tasks in a timely manner, work overtime as needed Education:
HOUSTON COMMUNITY COLLEGE
General Studies / Human Services, Houston, TX Aug 2012 to May 2013 HUMBLE HIGH SCHOOL
DIPLOMA, Humble, TX May 2011
SKILLS:
Type 65 wpm, Computer Literate, Desktop Publishing, Microsoft Excel, Microsoft Office Word, Internet Explorer, Facsimile Machine, 10 key Machine, Word Processor, Data Entry, and Outlook Express, Customer relations & services Excellent communication, Proofreader, and organization skills Accomplish tasks and achieve goal independently Ability to work well with all levels of management and personnel.
REFERENCES: AVAILABLE UPON REQUEST