Administrative Assistant Customer Service
Resume:
JOELL PINE
North Haven, CT *****
*********@*********.***
CAREER SUMMARY
Administrative Assistant with 28+ years of experience working directly with company executives. Excellent written and verbal communication skills as well as prioritizing and completing multiple tasks simultaneously and following through to achieve company goals. Excellent organizational skills, flexible, self motivating and hardworking with a strong drive to succeed.
PROFESSIONAL EXPERIENCE
YP Media Solutions, New Haven, CT (formerly AT&T, SBC and SNET)
Administrative Assistant November 1988 to present
Prepared daily reports for sales results
Created PowerPoint presentations
Scheduled and coordinated meetings, appointments and planned events
Processed expense reports for myself and team members
Maintained utmost discretion when dealing with sensitive topics
Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
Sorted and distributed incoming communication data, including faxes, letters and emails
Purchased and maintained office supply inventories and stayed within budget
Greeted visitors, including VIPs, vendors and interview candidates
ADMINISTRATIVE SKILLS
Excel, Word, PowerPoint, Salesforce, Concur, ADP
Support Management and Non Management personnel
Customer Service
Payroll
Credit/Collections
Phone Support
Multitasking and work well under pressure
Focus on Learning and adapting to change
EDUCATION
Briarwood College, Associate Degree – Southington, CT
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