Customer High School

CURRICULUM VITAE

SANDESH.S.S

#*/*, ********, ************* ********

Bazaar Street, Adugodi,

Bangalore-560031

E-mail: ***************@*****.***

Mobile: 953-***-****

CAREEER OBJECTIVE:

I have strong penchant towards the challenging work in team as well as an individual in a competitive atmosphere where my technical, analytical as well as interpersonal skill will be employed to be fulfilled and an opportunity to myself development. EDUCATIONAL BACKGROUND:

Institution/University Course Year Class

The Oxford College of

Engineering, Bangalore

B.E(EEE) 2014 66%

Smt. L. V. Polytechnic,

Hassan

Diploma 2011 60%

The Govt. high school,

Ankapura, Hassan

SSLC 2007 82.54%

EXPERIENCE:

Working as an Interactive Social advisor in [24]7 from Apr-2015 to till date (for e-commerce firm Sears).

Career Summary:

- A customer oriented and excellent communicator possesses 9 month experience as Customer support executive in Sears member support.

- Excellent in conveying the Customer queries to the TL.

- Excellent in converting the queue volume in to new assignment.

- Expertise in taking follow up on daily basis.

- Expertise in working with a team.

Key responsibility handled:

- Attending escalation cases apart from taking normal cases.

- Attaining daily, weekly and monthly targets specified by the TL.

- Ensure the best service to the sears members.

TECHNICAL SKILLS:

Programming language: c

Operating system: windows XP, 2007,2008

STRENGTHS:

Creative and active person

Expert in implementation and follow-up of new ideas.

Comprehensive problem solving ability

Leadership quality and positive thinking

HOBBIES:

Reading newspapers, watching news, Surfing Internet, etc. PERSONAL DETAILS:

Name : Sandesh .S .S

Father’s name : Shivaswamy. S.E

Date of birth : 30-12-1991

Marital Status : Single

Sex : Male

Nationality : Indian

Permanent address : S/o Shivaswamy .S.E

Ankapura(p),Hassan 573201

Contact Number : 959*******

Languages known : English, Kannada, Hindi.

DECLERATION:

I hereby declare that the above information made in these curriculum vitae is true and correct to the best of my knowledge and belief.

Thanking You,

Your’s faithfully,

(Sandesh .S.S)

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