Lead Automation Engineer

Ajith Joseph

Address: *** ** **** ***, **********, Florida – 33324

Phone : 786-***-****

Email : ***************@*****.***

Summary

Total of over 8+ years of IT experience with application development across various platform such as PEGA and Mainframe.

4+ years of expertise in software Automation and IT infrastructure management. Expertise in test strategy creation and test management. Experience in working with CI/CD tools like Jenkins, XL Release. Extensive experience in service virtualization using CA DevTest(LISA). Experience in Selenium integration with CA DevTest(LISA) and Saucelabs. Developed and executed the test scripts with Selenium Webdriver in Java from scratch. Expertise in automating performance test through Jmeter and CA Devtest(LISA). Proficiency in creating data driven test framework in HP UFT(QTP) for UI automation. Proficiency in Core java concepts like Collections, File I/O, Multithreading. Strong experience in development methodologies such as agile & waterfall. Experience on web technologies like Javascript, XML, XPATH and CSS. Expertise in Object Oriented Methodologies.

Good exposure to BPM tool like Pega.

Excellent programming, problem solving and research skills. Expertise in application monitoring using tools like Dynatrace, Splunk. Excellent knowledge and experience in SQL.

Expertise in Linux admin tasks, package installation and scripting using Bash & Python. Highly motivated and result oriented with good communication and leadership skills. Experienced in working with high availability and high traffic application. Academics

Bachelor of Technology Degree in Electronics and communication from Cochin University of Science and Technology (CUSAT) 2003 -2007

Certification

ITIL v3 Foundation in IT service management.

Technical Skills

Automation Tools : CA LISA(DevTest), HP UFT(QTP), Selenium, SoapUI, Sikuli API Languages : Python, Javascript, Java, JSON, REXX, Bash Platforms : Linux, Mainframes

BPM Software : PEGA

App Monitoring Tools : Dynatrace, Splunk, PLA

CI/CD Tools : Jenkins, XL Release

Load Testing : Jmeter

Version Control : SVN, Bitbucket

Microsoft Technologies : SharePoint Designer 2007

SDLC Methodologies : Agile-Scrum, Waterfall

Agile Scrum Tool : Rally

Work Experience

Current Project : Global Customer Acquisitions Platform Current Employer : Syntel

Current Client : American Express

Current Title : Project Lead

Application Overview

Global Customer Acquisitions Platforms (GCAP) previously termed as GNA (Global New Accounts) core function is to receive and process new applications for American Express Credit cards. It is designed to process and provide a decision for new applications from around the world. The process includes retrieving credit bureau score, Fraud analysis, AML analysis, Credit evaluation risk evaluation etc. In the recent years GCAP has undergone software platform migration from Mainframes to PEGA.

Even though we were doing automation before 2013, it was only during late 2013 we formulated the GCAP Automation Team at Amex level to focus on automation and infrastructure. My primary responsibilities in this team includes: Analyze and Architect the automation needs in the application. Mentor my team in technical areas and ensure team has cohesion. Coordinate between various teams during the automation activities Accountable for the deliverables and task taken up by myself and the team. Below are the roles that I have played in GCAP with key projects and responsibilities:

Roles: Lead Automation and Performance Engineer from Apr 2012 – till date Key Projects:

GCAP Environment Stability Validation Robot, GCAP PEGA data extract to Cornerstone

(Big data), GCAP Universal new card application submission test suite, Performance Test Suites for GCAP with reporting Dashboards.

Responsibilities:

• Collaborate with the Business users to gather requirements.

• Collaborate with data ingestion teams in big data to do the data mapping exercise.

• Responsible for sizing, strategic planning and allocating projects to my team.

• Orchestrating automated code movement in the test environments.

• Designing and achieving CI/CD using tools like Jenkins and XLR.

• Review automated test suites developed by the team for functional testing.

• Provide complete issue resolution support after implementation.

• Collaborating with the Business to gather complete information on various types work flows for the application.

• Development of application monitoring dashboards in Dynatrace and Splunk.

• Identifying all possible expected test results for all the work flows gathered.

• Grooming new team members on the application.

• Development and review of automated test execution result validation capabilities.

• Work with scrum teams on a daily basis to create test strategy’s and RRA evaluation

• Designing an automated environment health check framework in CA DevTest.

• Designing and development of the automated performance validation suites.

• Development and review of automated UI test suites using Selenium Webdrivers.

• Creating graphical performance analysis report and publish to the dev teams.

• Providing suggestions in Performance and Capacity planning.

• Development of alert and incident mechanism during performance testing to identify any threshold breaches.

• Attending the design reviews and change advisory board(CAB) calls.

• Supervise implementation the frame work in the test environment servers.

• Supervise maintenance of the test frame work created. Environment and tools: Linux, Pega, CA LISA (Devtest), Selenium, Java, Javascripts, Python, JSON, Bash, HP UFT, Soap UI, Dynatrace, Jenkins, XL Release, Maven, Collabnet SVN, bitbucket, Splunk, Jmeter, Rally, Sikuli Java AP

Roles: Automation Engineer Apr 2010 - Mar 2012

Key Projects:

GCAP Virtual service environment setup, GCAP Infrastructure support, GNA Enhanced CANS reporting, MQV7 uplift

Responsibilities:

• Development of Web services, MQ messaging services and RESTful services to validate the interfacing systems connectivity.

• Development of Database connectors to validate the database availability.

• Development of virtual services using CA DevTest(LISA).

• Development of service switching mechanism inside PEGA to update DSS elements.

• Development of incident mail functionalities to support teams.

• Development of automated test suites to perform functional testing.

• Create scripts in the Linux environment to facilitate code and file transfers.

• Implement the frame work in the test environment servers.

• Maintenance of the test frame work created.

• Development and maintenance of clipboard data extract utility in PEGA.

• Work with Amex File transfer team to set up a file transfer profile user id.

• Development of web services test suites to simulate front end web service requests.

• Implement the frame work in the test environment servers.

• Maintenance of the test frame work created

Environment and tools: Linux, Pega, Mainframe, CA LISA (Devtest), Java, Javascripts, Python HP UFT, Jmeter, HP QC, DB2, Sharepoint, Bash, Maven, SVN Roles: Analyst Programmer Nov 2007 - Mar 2010

Key Projects:

GNA Docupload process for Canada, Australia and New Zealand, Project Luna, FCRA Phase 1,GNA Payback Cobrand Italy, Project KYC

Responsibilities:

• Analyzing mainframe programs and building the components as per guidance from the tech lead.

• To create test conditions and to unit test the programs that are developed.

• Assist the tech lead with design flows as per the project requirement.

• Provide support during various test phase of the project like SIT.

• Create tso utilities using REXX for test environment support. Environment and tools: Linux, Mainframe, COBOL, JCL, IMS DC, IMS DB, Python, Bash Other experience highlights

Experienced working in Agile SCRUM teams and utilizing Rally software. Have created SharePoint team sites.

Experience in conducting technical interview for Syntel. Achievements

Recent achievements includes winning first place the Amex Automation Event held on Oct 1st 2015 which had participation from all the Amex vendors and internal Amex automation teams representing their automation ideas/achievements. Have received recognition and appreciation from the Syntel CEO as well for this achievement. This adds to other achievement awards which I have received with the organization such as Syntel Champions Award, Syntel SPOT recognition award, Amex Vendor Partner recognition award.

Personal Info

DOB : 06/27/1985

Marital status : Married

Languages : English, Hindi & Malayalam

Visa Type : H1B

Date: 07/08/2016 Ajith Joseph

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