Administrative Assistant Pharmacy Technician

Mae Leen Powell

***** **** **** ****** *******, Missouri 64133

1-816-***-**** acvox6@r.postjobfree.com

PROFESSIONAL EXPERIENCE

CVS/ Caremark, Raytown, MO (01/2015- Present)

Pharmacy Technician CPHT

Assist the Pharmacist in dispensing of medication to customers. Access, input, and retrieve information from computer system. Process, prepare, and labeling of prescriptions to be dispensed. Organize inventory of medications and supplies. Process insurance claims, Third- party rejections, contact with customers. Performs register transactions, perform prescription pick-up and drop off.

Jackson County Circuit Court, Kansas City, MO (9/ 2010- 8/2015)

Shift Supervisor

Shift leader, providing staff with guidance and direction in the performance of duties based on policies, procedures, operational rules, and protocols. Assign duties to be performed during shift, such as suicide watches, the dispensing of juvenile medications, transportation to appointments and shift post. Contacting and scheduling workers to ensure adequate staff and shift coverage. Prepare, review, and complete all required documents, manual and electronic, related to the operation of a work shift, such as the performance of security and safety inspections, incident and shift reports, medication logs, payroll, monthly and progress reports, and entering information into the database. Ensure facility surroundings are safe and secure for residents and staff, taking appropriate actions to correct or report deficiencies. Intercede in and manage conflicts among staff, residents, and visitors; through established de-escalation techniques. Ensure that information is communicated to both management and other shifts personnel for cohesive operations.

Jackson County Circuit Court, Kansas City, MO (04/ 2006- 8/2010)

Youth Worker/ Acting Shift Supervisor

Acts in the capacity of a Shift Supervisor, providing staff with guidance and direction in the performance of duties based on policies, procedures, operational rules, and protocols. Assign duties to be performed during shift, such as suicide watches, the dispensing of juvenile medications, transportation to appointments and shift post. Contacting and scheduling workers to ensure adequate staff and shift coverage. Prepare, review, and complete all required documents, manual and electronic, related to the operation of a work shift, such as the performance of security and safety inspections, incident and shift reports, medication logs and enter information into the database. Ensure facility surroundings are safe and secure for residents and staff, take appropriate action to correct or report deficiencies. Supervise, monitor and provide guidance to juvenile residents who have psychiatric or other special needs. Respond to disturbances, incidents, or unacceptable behavior that can threaten the safety and security of staff and residents. Intercede in and manage conflicts among staff, residents, and visitors; through established de-escalation techniques. Ensure that information is communicated to both management and other shifts personnel for cohesive operations.

Forest View Psychiatric Hospital

1055 Medical Park Drive

Grand Rapids, MI

Mental Health Technician

(10/2003- 12/ 2005)

Shepherds of Independence

105 White Street

Grand Rapids, MI

Administrative Assistant/ Residential Aide (3/1998- 7/2003)

EDUCATION/ PROFESSIONAL DEVELOPEMENT

Everest University, Grand Rapids, MI

Medical Administrative Assistant Certificate/ Diploma, 3/2003, GPA 97.11

Patient Processing/ Care/ Billing

Office Finance

Medical Insurance/ Plans

CVS/ Caremark

Pharmacy Technician Certification 2016

Jackson County Leadership Development Program 2012

Facility Programming Judicial Information System

Acting Shift Leader/ Supervisor 2010

Residential Safety and Security Assessment Team

Circle of Care (Traumatized Youth) 2011

Safe Clench/ CPR certified

Group Facilitation

Girls Matter (Savvy Sisters) Team and Character Building

Equip Components Social and Decision Making Skill

Behavior Observation

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