Sales Management
Resume:
Personal information
Name: James Cho E-mail: ********@*******.***
Phone: 617-***-****
Home Location : Violeta CT, San Jose CA 95136
Experience and Achievement
Total year experience: 17 Years for SAP functional roles including Sales and Distribution, Logistics Execution, Material Management, IS-AUTO Vehicle Management System, Variant Configuration and Global Trade Management in various positions as functional consultant, team lead and project manager
Total year experience for Automotive and Hi-Tech company: 12 Years for SAP SD
Total year experience for Automotive: 5 Years for SAP IS-AUTO/VMS with variant configuration functional role for clients, Thomas Built Bus, Jaguar and Land Rover, General Motors, OMMC, Hyundai and KIA.
Achieved 6 full life cycle SAP projects according to SAP ASAP methodology
Created functional specification documents of RICEFs including web application development and EDI/IDOC interfaces
Achieved the Certificate of SD functional consultant and technical consultant
Debugged ABAP programs to figure out causes creating technical issues as well as consult with ABAP developers how to resolve them
Additional Skills and Qualifications
Managed others: Yes Language Spoken: English
Expected hourly rate: negotiable Work authorization: Green Card Holder
Certificate ID (SAP SD Module): 000******* Six Sigma Green Belt
Education
School Major Graduation Date
Erasmus University/Rotterdam M.B.A February 2002
School of Management
in the Netherland
Technical Skill and knowledge
SAP ECC 6.0 SD, MM, Logistics and Execution, Variant configuration and FI/CO
SAP IS-AUTO/Vehicle Management System and Global Trade Management.
EDI/IDOC design/mapping for outbound and inbound data interchange.
SAP ASAP methodology for preparation project, blue print, realization, final preparation and go live and support
ABAP program debugging and design for BAPI, BADI, user exist and Business Transaction Event.
Variant configuration for class, characteristics, variant pricing, object dependency and configuration profile
Data conversion and migration for master data and transactional data via LSMW and BDC program.
Professional Training
SAP ECC 6.0 SD, MM, Logistics and Execution, Variant configuration and FI/CO
SAP ABAP technical Training, SAP S/4HANA
Industrial-Solution Training: GTM, IS-AUTO/VMS, VC
Process innovation training: Six Sigma (Green Belt)
E-Commerce (SCM/CRM) and E-Commerce Business Strategy
Computer Architecture, Database Management, Digital Communication and SAP Architecture
Leadership Activities
Responsible to lead project activities in terms of facilitating business workshop, providing approach/solutions, analyzing GAPs, delivering the deliverables and supporting testing
Responsible for management of the project milestone management, resource management, deliverable management.
Awards
Certificate of participation of Hyundai Motors America 06/2011
Certificate of appreciation from TATA Consultancy service 06/2002
Contribution of Award for Yearly Closing from GE Medical Global 08/2002
Samsung Electronic president award 10/2000
Work Experience
Client: Juniper Networks. Ignition 14.7 SAP project, Sunnyvale, CA 09/2014~03/2016
as Certified sr. SD/FI/CO functional consultant in ECC6.0 for revenue accounting and reports in RTR team
Participated in business requirement gathering for revenue recognition process and revenue recognition functionalities for direct sales to end customer, sales to DVAR and indirect sales through distributor to compliance with FASB/GAAP/IFRS.
Participated in revenue recognition for item category determination configuration for Time based revenue recognition, Service based with event based revenue recognition and Billing related Time based revenue recognition.
Participated in revenue account determination configuration for revenue account, deferred revenue account, COGS account, deferred COGS account.
Responsible to create functional specification documents of RICEFs for manual revenue adjustment program, manual journal entry program, deferred revenue report, deferred revenue reports, revenue reports, periodic/milestone billing plan reports, and BTE (Business Transaction Event) enhancement to bring G/L accounts into G/L line items in account document posted.
Responsible for design of FMV (Fair Market Value) establishment in terms of FMV High/Middle/low points for VSOE and BESP.
Participated in RAR conversion for planning, preparation and execution of data load
Participated in design and implement profitability analysis and profit center accounting.
Participated in design and develop Business Objects reports using BI/BW as source data provider.
Responsible to create E2E test scripts and facilitate various testing for business user groups.
Debugged ABAP program and figured out causes creating technical issues, as well as consulted with
ABAP developers how to resolve them.
Hyper-cared for post go live and supported user operations in the production system.
Client: Samsung Electronics Co,. post implementation supporting. San Jose, CA 10/2013 ~ 06/2014
as Certificated sr. SD functional consultant in ECC 6.0 in OTC team
Enhanced pricing elements and pricing procedure to apply for front/back dealer margins.
Enhanced VOFM routines for calculation rules for dealer margin and net price
Performed the production system supporting to resolve the pricing issues on the pricing procedure and pricing elements and condition records.
Created test scripts and facilitate testing for business user groups.
Client: Thomas Built Bus (Daimler Group) in USA SAP project, Highpoint, NC 1/2013 ~ 09/2013
as Certificated sr. VMS/SD/VC functional consultant in ECC 6.0 including VMS solution
Responsible to design and implement the business requirements for vehicle domestic/export sales, variant pricing, vehicle fulfillment, invoice to customer and vehicle credit/debit memo processes.
Responsible for design and implement chassis domestic/export sales, chassis purchases from vendor and chassis consignment processes.
Participated to design and implement the integration of pricing functionalities to incentive system to calculate incentive amount for customers
Responsible to design action flows including standard and custom actions with status update for current status and new status along with vehicle and chassis sales and purchase business processes.
Responsible to make setting in the configurations for actions including interlinked actions, action metrics, status, external status, various roles, qualifiers and separate number ranges for vehicle and chassis.
Participated in design and implement variant configuration for class, characteristics, configuration profile, variant condition and object dependency.
Responsible for design and implement vehicle delivery request and delivery status data interface between legacy dealer portal system and SAP system by Remote Function Call (RFC).
Created functional specification document for RICEFs objects and consulted with technical team for technical designs
Created E2E process test scripts across system including SAP, APO and iPPE and facilitated various testing to business user group through HP-QC.
Responsible to design and implement customer master and vehicle data conversion and resolve issues with business owners.
Figured out technical issues creating technical problems in the programs by debugging programs, and provided approach and solutions to developers.
Client: Jaguar and Land Rover for US & CA SAP project. Mahwah, NJ & UK 06/2012 ~ 12/2012
as Certified sr. VMS/SD/VC functional consultant in ECC 6.0 including VMS solution
Responsible to create functional specification documents for incoming and outgoing invoices and legal document forms for Monroney Label, CO (Certificate Origin) for USA market, Energuide Label and NVIS (New Vehicle Information Statement) for Canadian market.
Responsible to design and implement In/outbound IDOC interface to PVOIS (Port Vehicle Operation Information System) and Monroney Label System.
Client: General Motors Company in USA, BP1 SAP Project. Detroit, MI 07/2011 ~ 05/2012
as Certified sr. VMS/SD/VC functional consultant in ECC 6.0 including VMS solution
Participated to gather and analyze business requirements vehicle domestic/export sales, subcontract, purchasing, intercompany sales, interplant movement and vehicle data conversion.
Translated business requirements to design documents such as PDD, KDD, KDE, CFD, FDD and BPP.
Responsible to design action flows including standard and custom actions based on business processes and to design current status and new status update for primary and secondary actions.
Responsible for the configuration for actions, action matrices, action control determination, status, location, availability, qualifiers, various roles and external status for IDOC interface.
Responsible to design and implement the IDOC data interface between legacy Sales Order Management (SOM) System and SAP VMS system.
Participated in design and implement variant configuration for class, characteristics, configuration profile, variant condition and object dependency.
Responsible to define the scope of vehicle data conversion and design and execute sundry material master data conversion in LSMW.
Responsible for creating E2E testing scripts and support business testing in HPQC.
Client: HYUNDAI MOTORS AMERICA. Irvine, CA 06/2010 ~ 06/2011
as Certified sr. VMS/SD/VC functional consultant and lead in ECC 6.0 including VMS solution
Responsible to lead business workshop to gather business requirements for vehicle sales, vehicle employee sales, vehicle delivery, invoice to customer, vehicle employee lease, vehicle credit/debit memo, vehicle variant pricing, IDOC interface and vehicle data conversion.
Responsible for translate business requirements to design documents.
Responsible to identify GAPs and to translated to RICEFs objects to be developed in ABAP programs
Responsible to design action flows including standard and custom actions for all business process and to design current status and new status update for the primary actions and secondary actions.
Responsible to make settings in the configuration for actions including elementary action and interlinked actions, action matrices, action control determination, vehicle status, vehicle locations, vehicle availability, qualifiers, various roles and external status.
Responsible to design and implement class, characteristics, variant pricing, configuration profile and object dependency for variant pricing and characteristic values assignment.
Responsible to design and implement the interface for external Tax system (TaxWare System) and to define Tax determination procedure and to define Tax condition types on the pricing procedure.
Responsible to make settings in the configuration for sales organizational unite, order management, delivery, billing to customer, item category, schedule line, copy control. Partner determination, account assignment for revenue recognition/COGS, and output determination.
Responsible to design and implement Web application system which called Customer Vehicle Inventory Management system (CVIP) by BSP/web dynpro solution.
Responsible to create functional specification documents for RICEFs objects and vehicle data conversion, and to facilitate various testing for business user group.
Responsible to design and implement the interface between legacy warranty system and SAP VMS system.
Responsible to design and implement vehicle data conversion in BDC program and resolve issues with core business team
Performed cut-off activities, hyper care of post go live for the production system issues, track issues and manage issues according to severity, high, medium and low in the clarify tool system.
Client: KIA MOTORS COMPANY HQ. Seoul, Korea 11/2009 ~ 05/2010
as Certificated sr. SAP SD/LE consultant and OTC team lead in ECC 6.0
Responsible to lead business workshop to identify GAPs between global template and local requirements, and translate to RICEF list to be developed in ABAP programs.
Responsible to define the implementation scope, milestone, resource planning and resource selection and allocation in sales and distribution and logistics execution area.
Responsible to communicate with stake holders to share issue, status and KPI (Key Performance Index) against designed business processes and functionalities that will be implemented in SAP.
Responsible to design and implement vehicle sales, vehicle logistics, pricing, billing and revenue determination.
Responsible to make the setting in the configuration for sales organizational unit, sales order management, delivery/shipment, pricing/shipment costing, billing management, item category, schedule line, output determination, partner determination, copy control and account assignment
Client: SAMSUNG ELECTRONICS CO, Seoul, Korea 01/2009 ~ 10/2009
as Certified sr. SD functional consultant and OTC team lead in ECC 6.0
Responsible to lead team to gather business requirements and provide the approach/solution to consolidate pricing procedures as standard pricing procedure to accommodate all pricing requirements of all oversea branches in all of the world.
Responsible to identify GAPs condition types for gross price, dealer price, surcharge, discount, rebate, VOFM routines for calculation of net prices and dealer margins in the pricing procedures.
Responsible to make setting in the configuration for condition tables, access sequence, condition types, pricing procedure and pricing procedure determination.
Enhanced pricing communication structure to accommodate specific custom fields as catalog fields to define condition tables
Enhanced VOFM routines to apply for common calculation logics for net price, dealer margin and total price.
Created test scripts and support testing for business user group.
Client: KIA MOTORS EUROPE. Frankfurt, Germany 10/2008 ~ 12/2008
as Certified sr. VMS/SD/VC functional consultant in ECC 6.0 including VMS solution
Responsible for supporting the production system, trouble shooting and issue resolution
Responsible design and implement RFC interface between SAP and Web application (Dealer portal system) for data interchange of FOE (Factory Options Extras), LOCN (Local Options), Standard price and Option price and vehicle specification information
Carried out unit testing, integration testing and end to end testing for RFC interface
Enhanced pricing procedure to accommodate new pricing elements for factory options extras, local options.
Client: SAMSUNG ELECTRONCIS Co. Seoul, Korea 10/2007 ~ 09/2008
as certified sr. SD/MM functional consultant and team lead in ECC 6.0
Responsible to design and implement the reverse logistic process and functionalities.
Responsible to design and implement system interface between Web application system (GRMS: Global Return Management System) through RFC with SAP system
Responsible to lead work shop to gather and analyze business requirements for Web application system functionalities as well as for return sales order management, return delivery management including good receipts, inventory movement from blocked stock to unrestricted stock, credit/debit management process and refurbishment process.
Responsible to make settings in the configuration for sales/purchase organizational structure such as sales organization, distribution channel, division, sales office, purchase organization, purchase group, return sales order type, order reasons, return delivery type, credit/debit memo request type, credit/debit memo type, text determination, automatic posting, movement type and account determination.
Responsible to create functional specification documents of the web application system for the development, as well as create functional specification documents of RICEFs objects for reports, RFC interface between web application system and SAP system, enhancement and various forms
Created E2E test scripts and carried out unit testing, integration testing and supported UAT testing for business user group.
Responsible to deploy new global return management system (GRMS) to all overseas companies.
Created user operation manual and trained HQ business user group and overseas business branch user.
Hyper cared for the post go-live to support user operations, resolve the issues, track issues and manage issues according to severity, high, medium and low in clarify tool system.
Project: OMMC (Ohio Module Manufacturing Corporation), Toledo, OH 05/2006 ~ 09/2007 as certified sr. VMS/SD functional consultant in ECC 6.0 including VMS solution
Participated to gather and analyze business requirements for sales order management, outbound delivery/good issues, outgoing billing, purchase management, inventory management, inbound delivery/good receipts, incoming invoice with invoice verification, EDI/IDOC interface and MRP and linked with the production system for the design and implementation of VMS processes and functionalities.
Responsible for the configuration for actions, action matrices, action control determination, status, location, availability, qualifiers, various roles and external status for IDOC interface and RFC interface with the production system
Responsible to make settings in the configuration for organizational structure, order types, delivery types, copy control, billing type, condition types with pricing procedure for retroactive billing.
Responsible to design and implement EDI/IDOC interface for ANSI X12, EDI 850(Purchase order), EDI 830(Sales forecasting), EDI 810(Invoice to customer), EDI 820(Payment Order/Remittance), EDI 856(Ship Notice/Manifest), EDI 855(Purchase Order Acknowledgement), EDI 850(Purchase order), EDI 860(Purchase order change), EDI 940(Warehouse shipping order), EDI 945(Warehouse shipping advice)
Created functional specification documents for RICEFs objects and EDI/IDOC interface and custom actions
Created E2E test scripts and supported various testing for business user group.
Debugged custom programs/actions to figure out technical issues and consulted with developers fix them out.
Accenture Korea 01/2004 ~ 04/2006
Project: KUMHO TIRES CO. Seoul, Korea & Rancho, CA USA 02/2005 ~ 04/2006
as certified sr. SD/LE functional consultant and team lead in OTC team
Responsible to gather business requirements and provide the solutions for sales management with third party sales, pricing with shipment cost, shipment process, logistics management and billing management as well as provide solutions
Responsible to identify GAPs between HQ global template and USA requirements, as well as create RICEF lists to be created in ABAP programs.
Responsible to make settings in the LE configuration for transportation organizational unit, shipment types, route, route determination, condition technics for shipment costs.
Responsible to design and implement the interface between SAP system and thirty party solution which was export management system.
Responsible to make settings in the configuration for account groups, number range, partner function determination and customer master selection fields.
Responsible to make setting in the configuration for material type for trading goods and assignment of item category group for the thirty party process.
Created functional specification documents for RICEF objects, RFC interface of export management system, various forms and enhancements.
Created E2E test scripts and support various testing for business user group
Supported the user operations in the production system, trouble shooting, issue resolution.
Project: SAMSUNG CORPORATION CO. Seoul, Korea 09/2004 ~ 01/2005
as certified SD functional consultant in OTC team including SAP GTM solution
Participated to gather and analyze business requirements for domestic/export sales, back to back sales, triangle sales. delivery, billing, TC (Trade Control) management, association management and position management
Participated to translate business requirements to design documents as well as to identify GAPs
Responsible make settings in the configuration for organization structure, sales order types, delivery types, billing type, item category, TC types, trading expense, position management and association management.
Created functional specification documents for RICEFs objects such as various forms and BADI enhancement.
Project: MMAA (Military Mutual Aid Association, Korea). Seoul, Korea 01/2004 ~ 08/2004
as Project Manager
Responsible to manage project activities such as milestone management according to SAP ASAP methodology, resource management for SD, FI/CO, PS, CFM, TR and RM including SAP EP portal, deliverable management and issue management.
Responsible to communicate with stake holders to share status and issues in daily meeting.
Responsible to lead daily meeting with team to manage/discuss issue resolution, status management and deliverables management.
TATA Consultancy Service 02/2002 ~ 12/2003
Project: GE MEDICAL SYSTEM KOREA. Seoul, Korea 02/2002 ~ 12/2003
as Korean team lead.
Responsible to lead team activities for business requirements, GAPs analysis, implementation and supporting the production system.
Responsible to facilitate business workshop to gather and analyze business requirements and identify GAPs between global template and local business requirements.
Responsible to create RICEF lists to be developed in ABAP programs and create configuration list.
Responsible to communicate to global project manager with team to share issue and status.
Responsible to communicate to local stake holders to share issue and status.
Participated in Six Sigma training and achieved Six Sigma Green Belt.
Responsible to classify the programs into Gold, Silver, Bronze and Others program
Responsible to lead production system supporting based on SLA (Service Level Agreement) in clarify tool system.
SAMSUNG ELECTRONICS Co 01/1997 ~ 05/2000
Project: SAMSUNG ELECTRONICS NETHERLAND B.V. Rijswijk, Netherland 05/1998 ~ 05/2000
as certified SD functional consultant in OTC team
Responsible to implement and maintain the production system.
Responsible to gather and analyze business requirements for domestic/export sales, intercompany sales, third party sales, 3PL warehouse management and logistics, data interface with warehouse, delivery, billing management, various forms, enhancements, immediate revenue recognition management and credit control management.
Translated business requirements to design document and identify GAPs and create RICEF lists to be developed in ABAP programs.
Responsible to make settings in the configuration for organization structures, sales order types, item types, schedule line, delivery type, billing type with intercompany billing type, copy control, output determination, text determination and condition table, access sequence and condition types and pricing procedure.
Responsible to make settings in the configuration for account group, selection fields for company view, sales view and general view in customer mater and number range.
Created E2E test scripts and facilitate user testing with business user group
Responsible to maintain the production system and lead daily triage meeting and track issues in clarify tool system according to severity, high, medium and low.
Project: SAMSUNG ELECTRONIC CO. Semiconductor plant. Seoul, Korea 01/1997~04/1998
as certified SD functional consultant in OTC team
Participated in business work shop to gather and analyze business requirements for sales management, delivery management, billing management, ALE (Application Linkage Enabler) and immediate revenue recognition management.
Participated to translate business requirements into design documents and to identify GAPs to be technical developed.
Participated to make setting for ALE setting for real time synchronization of Mater data across SAP systems
Participated to make settings in the configuration for sales order type, item category, schedule line, copy control for header/item level, delivery type and billing type, ATP (Available To Promise) in sales order and delivery level.
Participated to make settings in the configuration for condition table, access sequence, condition type, pricing procedure determination and pricing procedure and account determination.
Created E2E test scripts and supported various user testing for business user group.
Supported the production system and debugged ABAP programs to figure out technical issues and consulted with developers to resolve issues.
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