Customer Service Sales Associate

Desmond Bowser

Email:**********@*******.***

Home Address School Address

**** ********* ** ******* **********,

Suitland, MD, 20746 1570 Baltimore Pike

Cell: 240-***-**** Lincoln University, PA 19352

EDUCATION: Lincoln University, PA Majors: Business Management

Graduation: May 2016 (120 credits) GPA: 2.75 Major: Management:

KNOWLEDGE/SKILLS/ABILITIES

Computer Literacy Microsoft Word (expert), Microsoft Excel (expert), PowerPoint (expert)

Work well under pressure in fast pace environments, while maintaining the ability to show compassion

Effectively manage multiple complex tasks simultaneously.

Ability to communicate effectively and establish excellent rapport with people from diverse backgrounds

Excellent customer service skills

WORK EXPERIENCE

Polo Ralph Lauren (Sales Associate) National Harbor, MD Current

Assist customers with shopping needs

Fold clothing

Cashier

DC Youth Sports Network (Intern) Washington, DC 05/2013 – 08/2013

Produce operational website and conducted research and compiled data for website

Organize a Corporate Sports Challenge day

Meet with pro sports teams

Produce a TV segment to be aired

Hyatt Regency Hotel (Sales Associate) Washington, DC 05/012 – 08/2012

Made Starbucks drinks and handled prepared food.

Operated the cash register

Prepared closing reports in addition to locking up store.

Children & Youth Investment Trust Corporation (Intern) Washington, DC 05/2012 - 08/2012

Filing grants management documents

Creating spreadsheets to log data

Site visits to programs

AWARDS / HONORS

Eagle Scout (2011)

Peer Minster Award (2010- 2011)

The Al Bellamy Award (2010-2011)

People to People Student Ambassador (2009)

Student Government: Vice President (2007-2008)

EXTRA-CURRICULAR ACTIVITIES

Member – Omega Psi Phi Fraternity Inc.

Member – Men’s Track and Field Team

Member – Boyz 2 Men Mentoring Program

Member – Enactus

SERVICE

Feed homeless at Convention Center for Thanksgiving (2010-2012)

S.H.A.R.E. Washington, DC (2008-2012)

Boy Scouts of America (2008-2011)

Bagged Lunch feed for homeless (2007-Present)

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