Customer Service Sales

Jacob Ben-Chitrit

** ***** ******

Guilford, CT *6437

Home: 203-***-****

*******@***.***

License # HIC0560348

Professional Summary

• Experienced design & construction professional with over 25 years' expertise in conceptual fabrication, hands-on construction and retail sales/management with a drive to achieve goals and create a welcoming and productive work environment. Employment History

Home Depot, East Haven, CT

Desk Department Supervisor, 2007 – 2013

- Increased sales in contractor sector by more than 150% in 5 years, consistently beating the monthly required $600K by over 20%. • Managed staff to procure over $1 million in personal sales, 4 years in a row, with a total of $10 million in revenue per year in sales. • Instructed staff on appropriately handling difficult and complicated sales techniques through training new associates on POS system and key sales tactics.

Coby's Painting, & Remolding, Guilford, CT

Owner /General Manager/CEO, 1985 – Present

- Licensed Contractor for Home Improvement (nationwide). Managed employees and directed, designed, and completed numerous construction jobs. Directed employees to specific duties to meet the needs of each design/build. Generated repeat business through exceptional customer service.

Tempo Israel Beverage Company, Holon, Israel

Driver/Sales Associate, 1981 – 1985

-Delivery of beverage to suppliers. Drove truck, dealt with suppliers, company owners, and customers.

Skills

• Retail- Superior customer service skills • Bulk order fulfillment • Creative staff development techniques and training • Merchandising and store display design • Organized goal- and detail-oriented displays • Dedicated, reliable, and strategic thinker • Trained in Point-Of-Sales systems • Experience in store opening & closing procedures

• Construction- Over 25 years' experience • Licensed Contractor • Exceptional finished carpentry skills • Custom cabinetry expert • Plumbing & electrical knowledge • Roofing, siding & windows installation expertise • Trained in Auto CAD software • Expert knowledge of power tools & equipment

• Career Experience

• Efficient and effective management for training & leading teams, managing store operations and promotion. • Experience with merchandising to increase profits by creating effective point of purchase projects and using sales strategies.

• Experience in the recognition of top-notch sales associates to train and create dedicated staff assuring that store operations run smoothly with cooperation & productivity. Military Experience

Israel Defense, Israel

Paratrooper and Medic, 1978 - 1981

Special forces medic Trained & certified paramedic with safety oriented Education

Central Conn. Community College (Gateway), New Haven General Studies, 1989

Ort High School

1978

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