Manager Project

Ghassan Abbas

Milpitas, CA ***** - 408-***-**** - ***********@*****.***

Jobs Location: South Bay Northern California (San Jose, CA area)

www.linkedin.com/pub/ghassan-abbas/1a/7a6/1a4

SUMMARY

DevOps Management, Programs (PMO/Governance & Strategy), Projects, and Release Management, Business Analyst, and Quality Assurance.

Outsourcing & Off-Shoring: Coordinated projects with Offshore teams

Extensive experience in all aspects of product life cycle (PLC) and SDLC

Worked in multiple domain Web sites development and content management (CMS), content management migration, Release Management, Applications/Operating systems Development, Automation, and porting, Quality Assurance, Enterprise servers, compliance.

Experience working with various software processes including Waterfall, and Agile

Experience with Executive communication, Risk analysis, Merger & Acquisition, Business Intelligence, and Metrics at Department and Enterprise Level.

Cross-Functional Collaboration, Customer Issues Resolution, E-commerce (B2B and B2C), Marketing, Sales, Retail and Finance.

EXPERIENCE

NextGen Project Management (Startup), Milpitas, CA 9/2013 - Present

Program Manager/Project Manager/Release Manager/Architect:

Program manager of a new product (Agile Project and Program Management tool )

Managing design of the new product for offshore team.

Managing operation, schedules, roadmaps, process flow from Business requirement to Production, and cross functional teams.

Managing Business requirement, Concepts, BA/UAT of prototype, Market/Business analysis, Business Intelligence, Release management, Metrics, Localization.

Working with development team on fine tuning UI and functionality, prototype

Tracking progress, metrics, reporting to executive and stakeholders on progress, scope changes, and business benefits

SunPower Corporation, San Jose, CA 8/2015-12/2015

Release Manager:

Release Manager for Helix Design Studio (based on Folsom Labs Helioscope tools used for E-Commerce PV project design for residential and commercial power plants )

Managing all projects artifacts, schedules, calendars, email aliases, wiki pages (Confluence), project (Jira Agile), Communications,

Liaison to external vendor (Folsom Labs, San Francisco, CA) responsible for implementation of SunPower stories to support the new Helix system in Helioscope.

Environment: Agile Scrum process, MS Windows, MS Office 365, SharePoint, Skype for business, Arena, Oracle, WebEx, Atlassian Confluence and Jira.

Cisco Systems, San Jose, CA 10/2011 - 9/2013

Program Manager/Project Manager/Release Manager:

Program Manager (PM) for All Cisco Marketing IT products & cisco.com UI releases.

Represent Marketing IT & cisco.com at ERMO for Approval of all CR Impact analysis.

Managed applications in Both Agile/Scrum & Waterfall environments.

Manage Products releases (30+ product/100+ release) from Business requirement (BRD, SOW) SDLC, UAT (User Acceptance Testing)/QA, Go Live, Post Go Live, Normalization, Migration, EOL (decommission) [ End to End Project life cycle] and created detailed release project plans and schedule including Business Benefits (ROI) and IT Changes for each project. Managed GO-LIVE release calls, including resolution of issues.

Release lead for cisco.com, UI and content management migration to Adobe CQ5.

Manages multiple wikis and Webex Social sites for Marketing IT and cisco.com.

Provide all Marketing IT Release communications (Update Release, Downtime/outage, Post Go Live, Post Deployment, Decommissioning, Impact Notices, Release Plans and Timelines.

Managed each project release schedule to make sure all milestones are met, and stayed within scope, budget and deadline. Managed all meetings, events, assets and budget.

Managed all Marketing IT releases, E-Commerce, Mergers & Acquisitions, Migration, RRR (Release Readiness Review) processes (meetings, Stakeholders (Business, PM, Dev, QA, Support) signoffs, roll back plans, CR (Change request) approvals, testing reports, delays

Published daily impact report of other departments (e.g. E-Commerce, Sales, Finance, HR, Tax…) CRs

Worked with Directors, Managers, Program Managers, Project Managers to identify, improve and define new business processes, communications, templates, and future growth.

Coordinated Performance QA & Change Management activities throughout each release lifecycle.

Managed performance release activities (delays, de-scoping, decommissioning, rollback).

Provide Normalization reports and tracking of all Marketing IT products.

Research potential problems and solutions before release of application, Business Intelligence and Metrics. Provide Custom BI & Performance reports to stakeholders.

Environment: Project Management, Documentum, Adobe CQ5, Jira, Mingle, Remedy, MS Project/Office/Windows, Webex, Atlassian Jira & Confluence, Rally, Twiki, HP Propel/QQ, Clarity, Agile (Scrum) & Waterfall process, cloud/data warehouse (MapR [Hadoop]), Linux

QANext, Milpitas, CA 3/2010 - 9/2011

Program Manager:

Program manager of a new product (Quality Assurance tool )

Design and management of QANext product (Saas/web application) to allow automation of software testing (UAT, BA, Regression, test cases)

Development and UAT of prototype, bug tracking.

Environment: C, HTML, php, JavaScript, MySQL, Linux

Fujitsu, Sunnyvale, CA 6/1999 - 2/2010

Manager/Program Manager/Project Manager/Release Manager:

Responsible for QA & Release for ported Unix/Linux builds and patches, to Fujitsu Servers, Managing team of 12-15 engineers: resource allocation, Solutions Architect, test plans, performance quarterly and yearly review, maintenance of all schedules and deadlines, managing CRM program, Business Intelligence & Analytics, data reporting, and metrics.

Managing Multi Millions (Unix Porting) Quality Assurance Projects (updates & patches).

Hiring, mentoring, Resource allocation, Cross-functional role & Event Management.

Designed/Implemented internal /external web site & CMS for Fujitsu (www.fujitsu.com).

Designed/Implemented multiple applications still currently in use at Fujitsu (US & Japan):

Review Product Requirement, Prepare Test Plan., create schedule for multiple projects.

Managed the automation, integration, mergers & acquisitions, migration, of over 50+ test suites, Present Tools/prototypes to the upper management for approval.

Manage all QA activities: From plans to reports, projects assets, stakeholders, and budget.

Testing – All Oracle Solaris build/releases/patches - Covering all types of testing.

Manage Build and Release, events: Meetings, Conferences, and participation in IT Shows.

Troubleshooting/Debugging/Tracking/Assigning/Setting priority & Severity for all Issues.

Best practices, QA and PLC processes, Risk & impacts assessments, release management.

Technical Liaison for Fujitsu (US) to Oracle (US) and Fujitsu (Japan).& ISO 9000 standard

Developed Fujitsu Testing System that won Fujitsu Japan Best product of the year award.

Environment: Project Management, MS Windows/Office/Project, Adobe Photoshop, C/HTML/SH, Oracle Unix (Solaris), Bugzilla, Enterprise Servers & storage, Apache, MySql, php, Perl, CVS, VMware, ssync, Linux..

SPARC International (Sun Microsystems/Oracle), Santa Clara, CA 8/1990 - 6/1999

Manager/Program Manager/Project Manager/Release Manager:

Manager of the compliance program

Managed relationship, BI and metrics, standards, testing and certification for the products of all the SPARC International consortium members (300+).

Managed the release of all standards documents, and web site (www.sparc.org) development and content management.

EDUCATION

University of Illinois at Urbana-Champaign, Illinois

Master of Science in Computer Science (MS) (1990)

Indiana University at Bloomington, Indiana

Bachelor of Science in Computer Science Minor in Math (BS) (1988)

San Jose State University, California

Conflict Resolution, Management Skills for Technical Professional (2003)

Additional studies: Project Management for Information Technology Professional, Fundamentals of Successful Project Management, Management Development Training

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