Customer Service Data Entry

REENA N. PAMARAN

Present Address: Don Pablo Subd., San Vicente, Biñan, Laguna, Philippines

Email Add: *************@*****.***

Mobile #: 099********/091********

OBJECTIVE:

To secure a position in a growing organization, that will allow me to further utilize my existing skills and enable to acquire new abilities.

SKILLS:

a.Computer savvy and can work with different softwares

b.(MS Word, Excel, PowerPoint, QuickBooks Operations)

c.Ability to work in a team

d.Can type / encode 50– 55 words per minute

e.Can work under stress and multitasking environment

f.Strong organization and analytical skills

g.Good interpersonal skills, office etiquette

BASIC INFORMATION:

Age: 37

Birth date: April 13, 1979

Nationality: Filipino

Father: Rolando B. Pamaran (Deceased)

Mother: Armie Lita N. Pamaran

Height: 5’3

Civil Status: Single

Religion: Christian

EDUCATIONAL BACKGROUND:

BS Computer Science 1999-2000

Immaculate Conception College

La Salle University, Ozamiz City

Computer Design 1995-1997

System &Programming

AMA CLC, Ozamiz City

TRAININGS AND SKILLS:

a.Front Office Management Oct. 2007 – Nov. 2007

b.Housekeeping Nov. 2007– Jan. 2008

c.Commercial Cooking NCII Dec. 2007 – Feb. 2008

PROFESSIONAL BACKGROUND:

ONLINE SELLER Jan. 2016 - Present

(Accessories/Cosmetics)

AMDATEX, (ADEC GROUP) Dec. 2014 – Dec. 2015

Don Mariano Lim Industrial Compound,

Alabang-Zapote Road

Business Process Associate

a.Examining and Processing of Real Estate Documents for Insurance Commitment Reports.

VIRTUAL ASSISTANT (ONLINE) May 2014 – Nov. 2014

-Typing jobs and Researching of Member’s Benefits Information for Healthcare Insurance (Humana Company, Kentucky)

TELEPERFORMANCE Jan. 2014 – Mar. 2014

Shaw Blvd. Edsa Cor., Manila

(SPRINT CARE ACCOUNT)

Customer Service Representative

a.Taking no. of calls from Customers and attends to Customers concerns and complaints.

EQUATE (Excellence Through Quality & Technical Expertise, Inc.) Oct. 2012 - Dec. 2013

P&G Cabuyao Plant.

C5 Junction Western Bicutan, Taguig M.M.

Quality Inspector (Commissioning, Qualifying, Verifying)

a.Doing Supports to Line Operations for quality check

b.Deciding which checks/test and measurements are needed

c.Doing basic laboratory and equipment’s for material test

d.Maintaining quality standards of the materials

e.Coordinating feedbacks for every quality control problems

MARVIR SERVICEMATES/BUILDING RESOURCES INC. Aug. 2009 – Mar. 2012

Pagadian City

Store Supervisor

a.Handles Supervisory to selected employees & conducts daily meeting with the employees

b.Coordinates with Merchandising Division to ensure adequate quality of merchandise and timely delivery of stocks

c.Makes daily and monthly reports

d.Entertain and Resolve complaints from the customer

e.Coordinates with the Admin operations

f.Observes and generates Daily Time Records

g.Assist and verifies internal operation (Inventory & Cashiering area)

h.Handles correspondence/ Office duties

SIOMAI CART BUSINESS OWNER April 2007 – June 2009

Ozamiz City

a.Manages overall business operation from food production to marketing of the food product

MEDINA COLLEGE NURSING DEPARTMENT Dec. 2005 – Oct. 2006

Ozamiz City

Secretary/Computer Encoder

a.Encodes/ Files documents

b.Assists the Clinical Instructors and the Dean

c.Coordinates with other staffs and offices (paper works)

d.Monitors and updates class schedules and calendar school events

e.Attends to the students need (paper works and inquiries)

f.Answering telephone calls, faxing, & photocopying

HON. ISIDORO REAL JR. Dec. 2001 – Feb. 2003

Former Congressman (Zamboanga Del Sur)

Batasan Hills Quezon City

Office Staff

a.Handles incoming and outgoing communications

(Generates business letters, telephone duties and via emails)

b.Handles records and files management

c.Receives and transmits documents

d.Maintains an effective monitoring database system for projects and proposals

(Data Entry and database monitoring)

e.Updates list for meeting and travels

f.In- charge with travel arrangements

g.Handles follow ups and transmits bulk mailings

GRANDEUR PAWNSHOP May 1999 - June 2000

Computer Encoder

REFERENCES:

a.Amdatex ER

Tel. No. 7750632

b.Jhona Alarcon

Supervisor- TP Sprint

Wave 401-B

Cel# 093********

c.Hazel Guinto

Equate Inc.

Cel# 092*******

d.Patrick Daraman

Congress, Batasan Hills

Office no. 9518974

e.Ms. Neneng

Marvir Servicemates

Cel#092********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Reena N. Pamaran

Applicant

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