Customer Service Manager
Resume:
MIDWEST CITY, OK *****
**********@*****.***
CHARLES JAMES WILLIAMS
OBJECTIVE
Obtain fulltime employment
FUNCTIONAL SUMMARY
To instill a quality service and promote safety in the transportation industry.
SUMMARY OF QUALIFICATIONS
Emergency Haz-mat certified
Commercial Drivers license Class A
Forklift experience
15 years Management experience
EMPLOYMENT
UPS, Okalahoma City, OK 1987-1991
Sorter, loader, router
TNT Dugan Oklahoma City, OK 1991-1992
Yard Jockey
Forklift Operator
Willow Crest Hospital Miami, OK 1992-1993
Administrative Assistant
Assistant Director of Nursing
Crutcho Creek Farms Midwest City, OK
Manger
Cannon Express Springdale, AR 1997-1999
Driver
Consolidated Freightways Oklahoma City, OK 1999-2001
Dispatch Supervisor
R&L Carriers Oklahoma City, OK 2002-2003
Inbound Supervisor
Inventory Control
Customer Service
C&S Lawn Service Midwest City, OK 2002-2004
Owner
Safe Trucker Oklahoma City, OK 2004-2005
Inbound Supervisor
Sooner Fast Freight Oklahoma City, OK 2005-2007
Dispatch Manager
Dispatch for Hire Oklahoma City, OK 2007-2008
Owner
Customer Service
Accounting
Account Receivables & Payables
Cheyenne and Arapaho Tribes 2008-2009
Director of Economic Development
4.5 million Budget Manager
Pratt Industries (Love Box Co.) Oklahoma City, OK 2010-2015
Dispatch Manager
TMW
Leasing Trucks and Trailers
Hire and Manage Drivers
120K to 160K in Outside Carrier Sales
People Net
DOT Regulations
EDUCATION
Midwest City High School Class of 1987
High School Diploma
Rose State College 1987-1988
General Education
Oklahoma State University 1988
Degree not complete
American Truck Training School 1997
Class A Commercial Drivers License
LANGUAGES
American English
Cheyenne (Native American)
Spanish (not Fluent)
REFERENCES
References available upon request
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