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Management Manager

Location:
Thane, MH, 400601, India
Posted:
July 14, 2016

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Resume:

Curriculum Vitae

YOGESH D. SINGH Mobile: +91-775*******

Email: acvo95@r.postjobfree.com

Summary:

Over 15+ years of experience in the IT industry, experience is mentoring team members to lead, manage and motivate a team to meet business objectives in leading banking/financial global companies across Tokyo, Singapore & Mumbai. This includes the management of resources, budgets, asset, training and continuous stakeholder service improvement. Extensive experience on Microsoft product Windows servers, Clustering, Exchange, multidomain AD administration, virtualization, Citrix, Storage management, datacenter management and backup solution. Actively involved in the field of planning, solution design, deployment, administrating and stream lining support for IT infrastructure. Experience in project management.

Technical Education:

No.

Examination

Conducting Body

Date of Passing

Class

1

DEGREE IN ELECTRONICS & TELECOM. ENGG.

University Of Mumbai

April-00

Second

SEMESTER VIII

(TERNA ENGG. College)

SEMESTER VII

Dec-99

Second

2

DIPLOMA IN ELECTRONICS

BOARD OF RADIO

April-97

First

& VEDIO ENGINEERING

TECHNICAL EXAM.

(RADIO ELEC.INS.)

3

MICROSOFT CERTIFICATION: M.C.S.E

MICROSOFT

2003

Passed

(MICROSOFT Certified System Engineer)

4

VMware VCP5-DCV

VMware

Dec-14

Passed

Certified Professional 5 Data Center Virtualization

Candidate ID: VMW-01493114T-00491498

Technical Proficiency Highlights

1.Microsoft Windows 2000/2003/2008/2012 server skills

Microsoft Windows 2012 Server

Microsoft Windows 2008 Server

Microsoft Windows 2003 Server

Microsoft Windows 2000 Server

Microsoft Windows NT4.0 Server

Installation & Configuring Windows 2012/2008/2003/2000 & NT 4.0 Server.

Expertise in configuring Active Directory services, Global catalog & DNS in a multi-location environment.

Create & Manage Network resources, Partitions, RAID & File Systems.

Microsoft technologies terminal server, WINS, DHCP, DFS, print and FTP/secure FTP.

Scripting using powershell, VBscript and batch script.

Implementing & managing Group policy object.

Exposure to the Microsoft cluster technology and SAN/iSCSI Storage technology.

HBA & SAN management using Symantec Veritas Storage foundation, EMC powerpath, Emulex and Qlogic SANsurfer.

2. Virtualization Technologies

Installation, configuration and administration of Vmware GSX, ESX and ESXi server.

Experience with VMware HA and DRS, VMware Site Recovery Manager, VMware vCloud Director / vCloud Connector, VSphere Distributed Switch

Understanding of VMware vCenter Operations Manager, Big data extension, Horizon view

Managing virtual infrastructure with help of vmware infrastructure client and virtual server console.

Managing VSI and VDI virtual infrastructures.

Performing administrative task such as deploying virtual server using template, virtual resource upgrade, P2V, vMotion, monitoring vCenter etc.

Installation and administration of windows Hyper-V server.

3. Citrix Xenapp, Presentation server 4.5, 4.0 and Metaframe XPA.

Installing, configuring and administration of Citrix infrstructure server.

Installation, configuration and administration of citrix server, Access management console, load manager, resource manager summery database, license management, secure gateway management, performance monitoring and printing.

Providing Citrix support across Asia region such as new application POC, publishing and day to day support and troubleshooting.

Understanding of remote access solution using Juniper secure access 4500 SSLVPN and F5 Firepass device.

4. Microsoft Exchange 2000/2003/2007 Server.

Exchange 2007/2003/2000: installation, configuration and administration of Administrative Group, Address Lists, Store and Storage Group.

Experience of Managing Recipient, Recipient Policy, Instant Messaging.

Active Directory Integration and Configuration of Exchange Server between Multiple Active Directory Domain & Forest.

Experience of SMTP,POP3, IMAP, NNTP

SMTP (Connectors, Virtual Servers, DNS integration, Multiple Domain, Security)

Routing of Messages between Multiple Exchange Server (Routing Group)

Accessing Exchange with Outlook Web Access

Monitoring, Troubleshooting, Backup and Restore of Exchange Data.

Exposure in Migration of Windows NT Servers and Exchange 5.5

Server/users to Windows 2000 Active Directory and Microsoft Exchange

2000.

5. Microsoft SCCM 2012 and SMS 2003.

Exposure to SCCM 2012 administration

Experience of SMS 2003 severs installation, configuration and maintenance.

Exposure of creating software package, advertising for the client pc and generating the report of the installed package.

Publishing Microsoft security update from time to time.

Carried out Asset management and application management with help of SMS server.

6. Networking

Configuring Network for enterprise & Medium size office using Switch,

Modem and router networking devices.

Installed and configured various Ayava (P130, P330 & P580 multiservice switches) and CISCO (2600 & 3600 Series) router for Leased Line & ISDN network.

Exposer to Cisco PIX firewall 515, Cisco IDS network device,

Exposer to HP Open view and Web Sense/Smart Filter web filtering software.

Exposer to Bluecoat Proteus IPAM device for managing DHCP/DNS for enterprise network.

7. Database

Installation and basic administration of Microsoft SQL server 7, 2000, 2005, 2008 and 2012.

Installation and providing support to HP polyserver cluster.

8. Hardware.

Expertise on various branded servers such as HP, COMPAQ, IBM and DELL.

Expertise on HP blade enclosure and blade servers.

Expertise on HP storagework.

Assembling servers with array controller, disk, memory and rack mounting.

9. Antivirus solution.

Providing solution for virus problem using enterprise antivirus and anti sypware product such as Mcafee, Trend micro office scan, InoculateIT and Symantec Norton anti virus in enterprise Network Environment. Expertise on Trend Micro Officescan, Trend server protect for NetApp filer and Trend control manager and Mcafee ePO.

10. Backup solution.

Handling backup and restore using Vertias Netbackup, NTbackup, EMC Legato backup hardware & Networker and ARC server backup software in network environment.

11. Server monitoring.

Monitoring server infrastructure and service using enterprise product HP SIM, IBM Tivoli and CA solution.

12. IT service management.

Understanding on BMC remedy ticket management, HP SM incident, problem management and KSD management, incident management system, change management system, IBM INFOMAN change management system, Alarmpoint - automated event notification and resolution products, Cyberark password management and asset point asset management system. Service Now for incident, problem, Change and configuration management.

WORK EXPERIENCE

1.Worked as : Senior Windows Vmware Infrastructure Support

Company : RBS Plc – M&IB

Location : Singapore

(Joined from Nov 2011 to Dec 2015)

Responsibility includes provide Windows platform infrastructure support across Asia. Primary responsibility includes –

-Actively manage BAU and project management.

-I attend GIS APAC solution design review and provide best practice advice for upcoming projects. I help to review the IDP and update IDP in our project tracking document which required Windows support, assign resource and work with team to get regular project update. Meet stakeholder expectation and provide timely project update to management.

-Contract management, vendor management, recruitment, talent management and career development.

-Service focus, build relationship, and stakeholder management of business, technology, local and other geographies.

-Actively involved in disaster recovery planning and implementation, automate DR to meet CIA rating.

-Lead my team in number of datacenter migration project and SAN migration project to save cost and reduce infra foot print.

-Working with the engineering team to develop the operating model and roadmap.

-Co-ordinate all change requests to ensure the change request does not impact business and the request is implemented effectively.

-Understanding to Market application like FX, GFX, MDX and Institutional Banking Infrastructure ACME, CTS, AOA, intelliMatch, ISTAR etc.

2.Worked as: DCS Windows Support Analyst.

Company (contract) : RBS Global Banking & Markets.

Location : JAPAN – Tokyo

(Joined from Jun - 2009 to Oct 2011)

Responsibility includes provide Citrix, VMware and Windows platform infrastructure support across Asia. Primary responsibility includes -

-Responsible for managing AD infrastructure, DNS, DHCP and WINS across Asia region.

-Provide support for Citrix infrastructure such as publishing new application, working with application support team, updating published application, providing day to day support for user profile issue.

-Actively involved in business as usual support and morning ready for business.

-Management of VMware ESX virtual infrastructure such as deploying virtual server using template, virtual resource upgrade, P2V, V2V, HA, vMotion etc.

-Responsible for maintenance of File server storage management and DFS.

-Day to day maintenance of server hardware, OS related problem and

monitoring.

-Co-ordinate with application support team and vendor.

-Actively involved in disaster recovery planning and implementation.

3.Worked as: Japan Service Delivery

Company (contract) : ABN AMRO Bank Japan Ltd.

Location : JAPAN – Tokyo

(Joined from Feb - 2007 to May - 2009)

-Responsible for managing AD infrastructure, DNS, DHCP and WINS for Japan region.

-Responsible for maintenance of File server storage management.

-Managing application package deployment through Microsoft SMS server.

-Day to day maintenance of server hardware, OS related problem and

monitoring.

-Co-ordinate with application support team and vendor for providing support for trading system such as Bloomberg, marketview,RMDS etc

-Managing backup and restore task using EMC Networker and Legato backup hardware.

-Providing basic support for Solaris and Linux system.

4.Worked as: Technology Consultant.

Company (contract): Merrill Lynch Japan Securities Co. Ltd.

Location : JAPAN – Tokyo (HQ)

(Joined from July - 2006 to Dec - 2006)

-Involved in project consisting of Active Directory and email

disentanglement of MLIM PacRim form the Merrill Lynch infrastructure to the

BlackRock infrastructure.

-Responsible for installing and maintenance of DC, DNS, DHCP, WINS and DFS for Pacrim region.

-Responsible for maintenance of exchange cluster in Blackrock, handling the historical mailbox and forwarder issue.

-Exposure to QMM migration tool for AD and Exchange.

5.Worked as : Senior System Engineer.

Company (contract): ING LIFE Insurance Company LTD

Location : JAPAN – Tokyo (HQ)

(From Jan - 2006 to July - 2006)

-Involved in Planning and implementation of DR (Disaster Recovery) center setup for Microsoft Exchange and AD infrastructure in OSAKA to provide DR Service for ING Life Japan and DR drill operation.

-Involve in Windows 2003/2000 server customized build process using Altiris deployment solution to meet the various ING security standard and policys.

-Carried out Windows XP professional customize desktop migration using Windows SMS 2003 server and various other method to provide one touch desktop migration.

-Deploying various application and security release with help of Windows SMS 2003 server.

6.Worked as : Executive IT Engineer

Company : Sahara India Commercial Corp. LTD

Amby Valley Sahara Lake City-Pune)

(Joined from 05.11.2003 to 08.01.2006)

-Involve in setup for totally new infrastructure at Sahara Amby Valley and branch office.

-Involve in designing network of housing city with external connectivity using Optical Fiber Cable. This setup includes 25 servers & around 1000 clients. Administration and Maintenance of the installed systems which includes installations, backups, system tuning, creating and managing user accounts, configuration and management of Cisco 3500/2600/1720 Series Routers (With VPN & RAS)

-I had the responsibility of handling network (WAN/LAN) problem, Windows 2000 Active Directory planning mailing implemented on Microsoft Exchange 2000 server.

7.Worked as: Customer/Project engineer

Company: CMS computer LTD.

(Joined from 2.03.2002 to 30.10.2003)

Worked with CMS Computer Limited, Mumbai, India’s one of the premier

Organization having expertise in networking, system integration, multi-vendor solution & cross platform support.

-Worked as Project engineer in Organon India LTD., this is business unit of AKZO NOBEL. Headquartered in the Netherlands and is Euro 14 Billion Company. I had the responsibility of handling any type of network (WAN) problem, Windows 2000 Active Directory planning mailing implemented on

Microsoft Exchange 2000 server & user interaction so as to provide support on application published on citrix Server and various other OS & software. Backup

configuration/validation.

Worked for Bhukhanvala Tools Pvt. LTD.

-Worked as FMS engineer and as responsibility of providing support for AS/400e server, windows SBS 2000 server. Providing support to various user using NT 4 workstation & other software. Monitoring network & backup process.

-Providing support for servers at various location in Centurion and RBI bank, shorting out users issue regarding AS/400 client access 5250 emulation and

their different OS.

8.Worked as: Hardware & Networking Engineer.

Company: SYSTEM HOUSE CONSULTANTS.

(From 08.2000 TO 2.2002)

Job Profile: Installing Managing & Administrating of various operating system & network Operating system. Providing solutions to Windows errors • Network configuration issues • Printing problems • Software installation issues • System optimization.

Company: VECCO ENGG.

Implemented a network in Single Domain Model using Window NT 4 Server as authentication Server & IIS Service for Configuring Proxy server. Mail Server has been configured using POSTMASTER SOFTWARE.

Company: EUREKA FORBES LTD

-Administrating a complete trust domain Model using Window NT 4 Server.

-Consisting of 4 domain and network consisting of 60 Computers.

-Managed mail server configured using RED HAT LINUX 7.1 server using software such as SENDMAIL Software.

Personal Information

Permanent Address: B-105, Lotus Bldg, Agarwal & Doshi Complex, Vasai - W,

Thane 401202, Maharashtra, India

Passport NO. : Z2523570

America Visa : B1/B2

PAN Card : AZGPS1951B

Language: English, Hindi, Marathi and Japanese (basic level).

I declare that all the above information is true to the best of my knowledge.

YOGESH D. SINGH

Awards, projects and training.

1.Winner of the RBS Asia Pacific WWVA award Q4 2012, in appreciation for playing active part to complete infrastructure remediation project.

2.Winner of the RBS Asia Pacific WWVA award Q1 2013, in appreciation for playing active part to complete GIS APAC DCS Tokyo Data Center Consolidation project.

3.Winner of the RBS Asia Pacific WWVA award Q3 2014, in appreciation for playing active part to complete GIS APAC DCS Tokyo (NRI) Data Center Consolidation project.

2012

I was assigned BAU team lead role and major responsibility involve integrating GBM with XABNAMRO, stream line the process and meet business requirement. I arranged numbers of training session so that people coming from xABNAMRO understand all the new process and all the BAU requirement was meet on time. Worked with my manager to come up with the process so that all the change request, incident, projects and BAU task was address on time.

Training:

System Center 2012 Configuration Manager Concepts and Administration training attended in 2012.

2013

Actively involved in Tokyo DC consolidation project to achieve savings per annum. Project scope move out of KVH, NRI as primary DC and SMC as contingency. Move was completed in 7 planned weekend move which involve server decommission, virtualization, IP address changes, server move and working closely with application support to make sure application is working after the move. Polyserve cluster was moved with IP change which was quite challenging and successful. Received RBS WWVA award (What we Value Awards)

Mcafee rollout APAC Anti-Virus Alignment project

I worked as project manager were in Windows servers were configured with TREND OfficeScan and Symantec SAV for anti-virus solutions across M&IB, NV and GIS estates. All mentioned products went end of life and support was only extended at an Interim basis. I managed end to end APAC rollout and responsibility involve performing testing, documentation, providing training to my team and follow-up deployment. A common platform helped to set up strategic anti-virus solution across GIS, which complies with information security policies and technology governance.

SG DC consolidation project - Actively involved in Global Switch consolidation project for planning and delivering solution for successful completion of the project, to achieve cost savings. Project involves migration of all equipment from GS Level 3 to GS Level 6. Optimize data center capacities and utilization. Achieve a RBS cost saving initiative.

Training: MS20412 - Configuring Advanced Windows Server 2012 Services training attended in 2013

2014

Canon Uniflow MPS (Managed Print Service) – Worked as project manager and worked with vendor to design and implemented MPS infrastructure for APAC countries which provide print anywhere and address audit risk. Worked closely with DEUS, DBA and ESX to come with IT DR runbook.

Tokyo NRI Data Centre Consolidation - The overall strategy of the data center consolidation project is to downsize the current NRI facilitate, I handled the technical move planning, vendor management and implementation.

SG DMX3 to VMAX migration – I plan and handle storage migration for various critical system such as intellimatch and intellimatch business object hosted on Active/Active MS cluster with BCV script.

Training:

VMware VCP5-DCV certification - VMware Certified Professional 5 Data Center Virtualization.

Completed VCP training in Nov 2014 and passed exam in Dec 2014.

2015

ITIL Foundation Certification in IT Service Management

Lean Sigma Yellow Belt certification

Attend PMP – Project Management Professional training in Nov. 2015.



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