Sales Management

CURRICULUM VITAE

Riyajahammad Mobile:+976******* E-mail:- *********@*****.***

Professional Summary:-

Extensive experience on Salesforce.com Configuration like Creating Objects, Page Layouts, Relationships, Validation Rules, Workflow Rules and Approval Process.

Good understanding of Cloud Computing Services such as SAAS, PAAS, IAAS

Creation of Users, Roles and Profiles and applying securities at all levels.

Extensive experience on Salesforce.com Configuration like Creating Objects, Page Layouts, Relationships, Validation Rules, Workflow Rules and Approval Process Creating Tabs with respective to the Objects.

Designing of Page layouts and applying securities at Page layouts.

Creating Validation Rules based on the requirement.

Designing Workflows and Approvals on respective Objects.

Experience in Worked with Migration Tools (Apex Data Loader Tool/ Import wizard).

Customizing OWD settings and designing Sharing Rules based on the requirement.

Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.

Good knowledge on OOPS features such as Abstraction, Encapsulation, Polymorphism and Inheritance.

IT Experience:

Working with Incredible Technologies Pvt. Ltd. as a Salesforce Developer Cum Salesforce Administrator

PROJECTS HANDLED:

Project Title: Hafslund Management

Description:- This project is a part of the Customer Relationship Management program at Hafslund. Hafslund management envisions achieving strategic differentiation by leveraging cross-sell and up-sell opportunities across different business units. In addition to this, integrated processes across multi-channel operation for consistent customer experience and 360 Degree view are main objectives of the project. The specific Salesforce modules that will be implemented in this, up to two years long initiative includes Sales, Field Service, Marketing and Analytics.

As a first phase of this project we developed complete Sales and Service Request management system. Sales included Account / Contact / Address registration along with all transactions Opportunities / Quotations / Sales Orders / Invoice generations / Payment Receipts. In Service Request basic ticket creation and follow-up to track the closing of the ticket was planned.

Responsibilities:

Analyzing all the Requirements and developing all modules.

Getting all requirements from client.

Creation of custom objects, Validation Rules, Workflow rules, Email Templates.

Customize different page layouts and assigned them for different profile users.

Developing Visual force pages and Apex classes.

Creation of Test classes for Apex classes.

Conducted all data migration using Salesforce.com import tool. Migrated data from MS Excel / CSV files to SFDC using Apex Data Loader.

Loading Data into Salesforce.com through Data Loader.

Write SOQL and SOSL Queries

Project Title: Employee Tracker,

Description: Employee Tracker is an application that allows managing staff, keeping track of employee information, salary history, perks, paid time off and many more. The application Manages employee personal and business information, tracks employee performance reviews and compensation history, Maintain employee growth and store position related data.

Responsibilities:

Created custom objects, tabs, fields, page layouts as per Business Requirement

Creating Workflow Rules, validation rules & Approval process

Building relationships between the objects according to the requirement

Designed and developed Apex classes, Apex Triggers for various functional needs in the application

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.

Created Triggers and Apex Classes

Wrote Validation rules

Custom development using Apex and Visual Force Pages

Created the Dashboards, Reports

Good understanding of Object Oriented Programming (OOPs) concepts

Project Title: Future App Exchange Tool

Description: The application allows any organization easily monitor and manage Recruitment Process, Event Management process, Resource Management, Comply Tracker, Online Tests and Report Generation. The application also builds reports and dashboards for monitoring all the developments and provides a special communication channel for better communication. The administrator can organize Events, Comply Plans and announce them to all the users in the organization at a time. The users can also track and follow the events, compensation plans etc. The application provides a very good look and feel user interface.

Roles & Responsibilities:

Creating Workflow Rules, Tasks, Email Alerts

Creating Different Record Types.

Customized different page layouts and assigned them for different profile users

Created Relationships according to the requirement.

Worked on different Standard and Custom objects and record types.

Created Triggers and Apex Classes.

Worked with Apex Data Loader tool to perform DML operation

Project Title: EMR(Electronic Medical Record)

The main purpose of this product is to maintain the complete Electronic Medical Record (EMR) for each patient based on the result given by various modules like Charting, Demographics, Reports, Billing, E-Prescription, Lab Orders and others. Not only for the patient but we can also used for Scheduler, Billing, Reports, Staff, Admin for the Hospitality. By using this product the doctor’s can maintain the complete past, present reports belongs to the patient and can easily analyze the patient for the further treatments.

Roles & Responsibilities:

Created custom objects, tabs, fields, page layouts as per Business Requirement

Creating Workflow Rules, validation rules & Approval process

Building relationships between the objects according to the requirement

Created the Dashboards, Reports

Academic qualification:

BE(Computer science) KBN COLLEGE OF ENGINEERING GULBARGA,

FROM VTU UNIVERSITY,BELGAUM KARNATAKA

Computer Skills:

Salesforce Technologies : Sales force CRM, Apex, Apex Triggers, SOQL, SOSL,

ApexClasses/Controllers,Visualforce Pages/Components, Workflow & Approvals, Case Management,

Custom Objects, Dashboards

Language : C, Apex, Java

Web Technologies : Visual force, XML, HTML, JavaScript

Declaration:

I hereby declare that the above information given by me is genuine to the best of my knowledge and if given a chance I would like to submit my honest service to your esteemed organization.

Date:

Place: MUMBAI

(RIYAJAHAMMAD)

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