Tia LeGrant

**** ********* **.

Ellicott, MD ****2

443-***-****

acvnw5@r.postjobfree.com

QUALIFICATIONS SUMMARY

Hard working, reliable individual with over 15 years of employment history in customer service, administration and as a Certified Nursing Assistant. Patient and effective when working with a wide range of personalities. Well organized with ability to perform multiple tasks in a fast paced environment. Proficient with Microsoft Word and Excel. Commended by employers at Stay At Home Senior Care for receiving excellent customer feedback from family members.

EMPLOYMENT HISTORY

Adult Care Provider

Accredited Home Health Care Riva, MD 03/12-12/15

Transported Clients to and from Doctor's appointments.

Maintained records of patient care, condition, progress, or problems to report, and discussed observations with supervisors or case manager.

Checked patients’ pulse, temperature, blood pressure, and respiration.

Provided patients with help moving in and out of bed, bath, wheelchairs, or automobiles, and helped with dressing and grooming.

Entertained, conversed, or read aloud to patients to keep them mentally healthy and alert.

Changed patients’ dressings.

Provided patients and families with emotional support and instructions in areas such as caring for the patient, preparing healthy meals, living independently, or adapting to disability.

Changed bed linens, cooked, washed and iron patients’ laundry, and cleaned patients’ quarters.

Adult Care Provider

Stay At Home Senior Care Columbia, MD 10/07-06/08

Maintained records of patient care, condition, progress, or problems to report, and discussed observations with supervisors or case manager.

Checked patients’ pulse, temperature, blood pressure, and respiration.

Provided patients with help moving in and out of bed, bath, wheelchairs, or automobiles, and helped with dressing and grooming.

Entertained, conversed, or read aloud to patients to keep them mentally healthy and alert.

Changed patients’ dressings.

Provided patients and families with emotional support and instructions in areas such as caring for the patient, preparing healthy meals, living independently, or adapting to disability.

Changed bed linens, washed and iron patients’ laundry, and cleaned patients’ quarters.

Overnight Stocker

Wal-Mart Columbia, MD 09/06-12/07

Answered customers’ questions and advised customers on merchandise selections.

Cleaned display cases, shelves, and aisles.

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Packed and unpacked items to be stocked on shelves and stockrooms.

Test Center Administrator

Prometric Test Center Columbia, MD 08/04-01/05

Monitored and authorized entrance and departure of clients, visitors, and other persons to guard against theft, and maintained security of premises.

Performed clerical duties, such as typing, scheduling appointments, and sorting mail.

Monitored alarm systems in order to ensure that secure conditions were maintained.

Answered incoming calls, greeted callers, providing information, and/or taking messages as necessary.

Wrote reports of daily activities and irregularities such as equipment or property damages, thefts, and the presence of unauthorized persons or unusual occurrences.

Auto Tech/ Administrative Assistant

H.L.C Corporation Columbia, MD 07/00-11/03

Resolved customers’ complaints and answered customers’ questions regarding policies and procedures.

Performed office work, and supervised employees to assure excellent customer service and adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Trained and instructed new employees in job duties and company policies.

Performed minor repairs such as changing light bulbs, air filters, oil and filters.

Checked air pressure in vehicle tires, level of fuel, motor oil, transmission, radiator, battery, and other fluids, and added air, oil, water, or other fluids, as required.

Received payment by cash, check, credit cards, vouchers, or automatic debits.

EDUCATION AND CERTIFICATIONS

Howard Community College, Columbia, MD 11/09

Employment Success Training- Certificate awarded

It Works Learning Center, Laurel, MD 07/08

Certified Nursing Assistant Training- Certificate awarded

Received Salutatorian Award for maintaining the 2nd highest GPA average.

Received Most Compassionate Award for demonstrating caring and compassionate behavior toward residents.

Received Most Valuable Team Player Award for assisting and working well with co-workers.

Howard Community College, Columbia, MD 03/00

General Studies-Diploma awarded

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