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Mechanical Engineering Customer Service

Location:
India
Salary:
25000
Posted:
July 12, 2016

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Resume:

SHAILENDER KUMAR PULIPATI

E-Mail: acvnvg@r.postjobfree.com

Phone: +91-900*******

Targeting entry level assignments in Mechanical Engineering/ Design Engineering with a leading organziation of repute, preferably in Bangalore/ Pune/ Hyderabad

PROFILE SUMMARY

8 months of experience in operations and maintenance in Automobile industry

B.Tech. in Mechanical Engineering with a zeal to make career in Mechanical Engineering/ Designing

In-depth knowledge of designing software like AutoCAD & Pro-E 2.0 and certified in Pro-E 2.0 from Central Institute of Tool and Design (CITD), Hyderabad

Gained exposure in spares management, engineering & operations of vehicles w.r.t. quality service & timely completion of the projects

Skills in managing operations involving materials management, in-process inspection, team building, and coordination with internal departments & external customers

Effective communicator with excellent relationship management, analytical & negotiation skills; possess a flexible & result-oriented attitute

ORGANISATIONAL EXPERIENCE

Service Advisor, Gem Motors India Pvt. Ltd., Hyderabad Nov’15 – Jun’16

Responsibilities:

Lead and monitored the team of 10 mechanics

Monitored control over mechanics' discipline and spare parts inventory

Ensured that breakdown does not carry over by over 1 day

Administerated overall service operations, maintenance, floor operations, warranty claims management, complaints management and customer service 24/7 breakdown support

Conducted trial run of vehicles before and after service

Facilitated high quality of all components made and made improvements for achieving better quality

Effected maintenance schedules of various equipment to increase machine uptime/ equipment reliability

ACADEMIC DETAILS

2015 B.Tech. in Mechanical Engineering from Bandari Srinivas Institute of Technology, JNTUH, HYDERABAD with 62.90%

2011 12th from Sri Chaitanya Junior Kalashala, INTERMEDIATE, HYDERABAD with 63.4%

2009 10th from G. Pulla Reddy High School, S.S.C, HYDERABAD with 67.3%

Certification:

Pro-E 2.0 from Central Institute of Tool and Design (CITD), Hyderabad in 21/01/2015 To 20/02/2015.

AUTOCAD 2013 from Central Institute of Tool and Design (CITD), Hyderabad in 21/01/2015 To 20/02/2015.

ACADEMIC PROJECTS

Title: CNC Abrasive Water Jet Machining Process

Period: May’14-Jul’14

Organization: Defence Research & Development Laboratory (DRDL), Kanchanbagh, Hyd.

Designation: Trainee

Description: MINI PROJECT

Title: Design and Analysis of Automobile Chassis Frame

Period: Jan’15-Mar’15

Organization: S.C. Soft Solutions, Begampet, Hyd.

Description: MAIN PROJECT

PAPER PRESENTATION

Achieved 2nd prize in paper presentation event conducted at “TECHNOVISION 2014” 9th national level technical fest.

EXTRACURRIUCULAR ACTIVITIES

Attended T.I.M.E. inter-school science quiz

Coordinated in robotics at college technical fest

Participated in Vivekanand Institute of Human Excellence on 150th birthday of Swami Vivekanand

Played basketball in various colleges i.e. VNR Vignana Jyothi, Vidya Jyothi Institute of Technology, Mahatma Gandhi Institute of Technology

Achieved 1st prize in basketball sports tournament at K.G. Reddy Engineering College in 2015

Won first prize in carom and relay race

Contributed in NIIT at school in the academic year of 5th and 6th standards and in T.I.M.E. inter-school science quiz in India in the 9th standard

Proactively participated in Olympic Day Run under the auspices of the National Olympic Committee of India in 2006

Played a part in “TECHNOVISION” on Robotics and rocket propulsion in the year 2012 - 2014

IT SKILLS

Tool: MS Office Suit

Software: AutoCAD, Pro-E 2.0

Date of Birth: 1st March 1994

Languages Known: English, Telugu and Hindi

Address: H. No. 8-1-402/14/4, Siddhi vinayak nagar near ushodaya high school,

Shaikpet, Hyderabad- 500008



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