TONI ANNE A. DELOS SANTOS
Home Address: Phase* Block 21 Lot 13 Sunflower Street
Garden Villas3 Malusak Santa Rosa, Laguna
Mobile no. : 092********
Email add. : acvntk@r.postjobfree.com
OBJECTIVE:
-To obtain a position that will enable me to use my skills and ability to work well with people.
WORK EXPERIENCE:
UGF & 2F, Walter Mart, Balibago Rd Cor. San Lorenzo Rd, Balibago,
Santa Rosa, 4026 Laguna, Philippines
CLINIC STAFF/CASHIER – (APRIL 22, 2016 – PRESENT)
JOB DESCRIPTION:
Assist receptionist with patient coordination; schedule follow – up visits and answer call/books appointments as necessary.
Manage up – to – date clinic income records by sending and receiving bank checks and documenting all relevant transactions.
Handle all payments to clinic and accurately enter daily payment activities (cash,check,payment for previous visit)into software management system.
Transfer income activities to Bizbox system on a daily basis.
Create daily, weekly, and monthly reports from clinic financial data.
SOUTH SPRING DEVELOPMENT INC.
PHOENIX MEMORIAL CHAPELS & CREMATORY
BARANGAY MACABLING, SANTA ROSA CITY LAGUNA
RECEPTIONIST / ADMIN ASSISTANT - (February 22, 2016 – APRIL 15, 2016)
JOB DESCRIPTION:
Ensures that incoming calls are promptly answered and calls are passed to the right person or business unit/department. Sees to it that messages are accurate and timely relayed.
Ensures that calls from clients that require service is immediately passed on to the sales officer. This prompt service is the key to guarantee sales results.
Maintains accurateness and completeness of logbook for all incoming and outgoing calls.
Makes certain that the position is aware of the products, services, and pricing so that the proper response to all inquiries is provided.
Ushers the client to the interview room and offers / serves coffee.
Ensures that all documents related to any service (direct cremation or funeral packages) are all accomplished and completed to maintain the integrity of our records. Maintains the client folder in her possession as long as there are still pending documents.
Safe keeps and ensures accountability of petty cash fund. Makes certain that all expenses are valid by checking if the form is properly signed by the authorized signatories. Immediately reports inconsistencies to the Accountant.
Receives documents transmitted by other offices and ensures that the documents are immediately passed on to the proper personnel.
Ensures that all employees who will be out for an errand or field work accomplish a Field Itinerary Form to confirm their whereabouts.
HYPRO CONSTRUCTION DEVELOPMENT CORPORATION
Admiral Hotel (Project Site)
Roxas Blvd. Manila City
Construction Secretary – (September 29, 2015 – December 5, 2015)
JOB DESCRIPTION:
Interact with calls and visitors and directed them to appropriate personnel.
Handled and distributed incoming and outgoing office letters, emails, and memos, as required.
Proficient in using Microsoft Office software and construction hardware
Ability to handle and complete all assigned tasks, in a timely manner
Ability to operate a variety of office equipments like copier, computer and fax machine
Updated and maintained construction project plans and related files.
TRAINING/SEMINAR WORKSHOP ATTENDED:
G.L.S. Management Consultancy and Training Center - Manila
(Integrated Hotel, Restaurant & Passenger Ship Operations specializing in Waitering, Bartending, Housekeeping and Cabin Stewarding) June – July 3, 2014
CENTURY PARK HOTEL MANILA
Ocampo, Street Manila, Metro Manila (June – July 2014)
Waitress/Dining Staff
-To take order and serve the food and beverage ordered by the guest and to ensure that proper serve is provided to the guest satisfaction and company standard.
Duties and responsibilities:
Assist the senior waiter in the side station set up and according to his/her order.
To attend the daily briefing.
Responsible for the receiving, greeting and seating of guests.
Remove dirty plates and dishes from the guest table.
Responsible for taking guest order for food and beverage and serving them.
Attentive to guest needs when ordered or required.
Presenting the guest bill, when asked by the guest.
Keeping proper stock of serve equipments in side station.
Seeing off the guest and telling them to visit again in future or hope to see you again soon etc.
To ensure the guests receive high quality services and service provision.
To provide the guests with personable, knowledgeable and efficient service of all food and beverage items.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
SPES Santa Rosa City, Laguna
Barangay Health Centre
Student Volunteer
JOB DESCRIPTION:
Ensure the confidentiality, integrity and availability of information so that our obligations to the public, co – employees and government are fulfilled.
Responsible to assist the health workers of the barangay.
SPECIAL SKILLS:
Proficient in MS Windows OS
Knowledgeable in Microsoft Office Applications like:
MS Word
MS PowerPoint
MS Excel
MS Publisher
Multimedia Production like:
Windows Moviemaker Photodex Proshow Producer
Typing Speed : Average
EDUCATIONAL BACKROUND:
Vocational Course
San Pedro Technological Institute
Certificate in Office Information Technology
November 26, 2012 – April 12, 2013
Tertiary
University of Perpetual Help System – Laguna
Bachelor of Science in Nursing
Sto. Nino, Binan, Laguna
2010 – 2012
Dominican College
Bachelor of Science in Nursing
San Lorenzo South, Balibago Santa Rosa, Laguna
2008 - 2009
Universidad De Sta. Isabel
Bachelor of Science in Nursing
Naga City
2003 -2004
Secondary
University of Nueva Caceres (UNC)
Naga City
1999 - 2003
Primary
SRES Central 1
Santa Rosa Laguna
1993 – 1999
PERSONAL DATA:
Place of Birth : Santa Rosa, Laguna
Date of Birth : September 27, 1986
Age : 29
Civil Status : Single
Gende : Female
Citizenship : Filipino
Religion : Born Again Christian
Language Skills : English and Filipino
Height : 162.5 cm.
Weight : 55 kgs.
SSS Number : 04-2622498-1
Phil Health No. : 080*-****-****
Pag-Ibig No. : 121*-****-****
Name of Parents:
Name of Father : Anthony delos Santos
Occupation : Electrical Engineer
Name of Mother : Natividad delos Santos
Occupation : Housewife
CHARACTER REFERENCES:
Dulce Mae Vente
Wellness Advocate – Wellcare Clinics And Lab Inc.
Romeo Cruz Jr.
Faithlife Christian Church – Santa Rosa, Laguna
Head Pastor
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
TONI ANNE A. DELOS SANTOS
APPLICANT