Administrative Assistant/ Accounting

JiaQi Wu

****-**@*******.***

*

JiaQi Wu

*** ****** ********

Red Deer, AB T4R 0J3

403-***-****

Email: ****-**@*******.***

Core Skills & Knowledge:

-Accounts Payable -Customer Service

-Accounts Receivable -Strategic Management

-Auditing -Taxation

EDUCATION

Bachelor of Commerce, Accounting (2015) 2013 - 2015 Haskayne School of Business, University of Calgary Bachelor of Commerce (2013) 2011 - 2013

Red Deer College

WORK EXPERIENCE

Office Administrator

Amazing Travel, Calgary 2016-Present

• Inbound tours operation.

• Local tours supervising.

• Answered phone calls, managed difficult situations with customers.

• Website maintenance and social media management.

• Hotel contracts negotiation.

• Tours’ flyers and advertising.

Office Administrator 2015 - 2016

Panasia Holidays, Calgary

• Achieved sales targets.

• Advised customers on travel products and services.

• Answered phone calls, managed difficult situations with customers.

• Travel bookings, sold travel products, packages, and tickets.

• Made tours’ flyers, managed website and social media.

• Accounts Payable (invoices), sent invoices to customers. JiaQi Wu

****-**@*******.***

2

Customer Service Representative 2010 - 2013

North Mcdonald's Red Deer

• Handled payment, toke orders and arranged orders in Drive-Thru

• Prepared and assembled food ingredients in the kitchen.

• Worked in a high volume restaurant and high stress environment.

• Provided friendly, accurate service to customers. Customer Service 2009 - 2010

Dragon City Café, Red Deer

• Handled payment and toke orders for customers.

• Fulfilled customers’ need by bringing extra supplies, such as napkins, refills, ect.

Languages

• Cantonese

• Mandarin

Computer Skills

• PowerPoint

• Excel

• Word

• Outlook

• Sabre

Academic Achievement

• Jason Lang Scholarship 2013

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