Customer Service Computer Science

MENA ESTANY

**** ****** ***, *******, ** *****

PHONE 615-***-**** E-MAIL ***********@*****.***

Computer Science and Programming Professional

Detail Oriented, self-motivated computer professional with the experience and skills to draft exceptional solutions to complex problems. Superb ability to define logical steps and approaches to problems leading to effective resolutions. Articulate communication skills both written and verbal.

CORE COMPETENCIES

Web Design Systems Analysis Project Management Problem Solving Programming Logic

Teamwork Collaboration Communication Customer Service Training

C++ C C# JavaScript Html PHP CSS for Web Design O/S: Windows XP/7/8 Mac IOS

EXPERIENCES AND BACKGROUND

Sonic, 2011 to 2016

Prepared food orders for customers using a detail oriented approach in preparation.

Performed customer service with patrons in receiving their orders and preparation.

Earned a promotion to managerial position.

Guided cooks, and other employees in effective reception and documenting orders and the successful delivery of food.

Supervised staff in the daily operations of the establishment.

Programming Experience.

August 2014 – December 2014 Collaborated with 15 programmers in the design and implementation of a website for a photography organization. Leveraged HTML, CSS, and JavaScript programming tools.

January 2015 – May 2015 Conducted the implementation of a website for the MTSU basketball team. Developed unique landing pages, multimedia embedding, and Google maps integration. Designed the layout through CSS implementation.

August 2010 – May 2015 Completed multiple homework and project assignments in C++/C# leading to well-developed programming and logic skills. Plus gained experience in object-oriented Analysis and C++ development, progressing from problem statement to well-documented design. Strong knowledge of C++ and corresponding libraries with experience of development for several platforms (Linux, Windows).

August 2015 – May 2016 maintained and supported the 2 websites which I completed in my senior year, and assisted users and administrators to navigate through the functionality of the website.

EDUCATION

Bachelor of Science in Computer Science, Middle Tennessee State University - Murfreesboro, TN – May 2015

Coursework Completed:

Discrete Structures • Advanced Data Structures • Advanced Web Technologies • Numerical Analysis • Parallel Processing • Game Theory • Software Engineering • Compiler and Design • Computer Architecture and Assembly

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