Customer Service Manager

Christian O. Mata

***** ******* ******* **, ******* TX, 77083, 281-***-****, **********@****.***

OBJECTIVE

Bilingual individual with strong warehouse skills plus recent warehouse manager training seeks a position offering career advancement opportunities.

SUMMARY OF QUALIFICATIONS

Proficient with MS Word, PowerPoint, Excel

Bilingual-English/Spanish

Inventory Control experience

Excellent interpersonal communication, and customer service skills

PROFESSIONAL EXPERIENCE

Anova Culinary Houston, TX

Warehouse Associate October 2015 to June 2016

Inventory Control.

Maintenance.

Managed repairs and returns.

Handled all bulk orders for container shipping.

Assisted FedEx Express and Ground with processing orders in and out of the warehouse.

Piranha Holdings Houston, TX

Warehouse Manager November 2013 to July 2015

Processed orders through a computer software using scanners.

Restocked inventory.

Handled shipping and receiving.

Provided customer service bilingually.

Loaded and unloaded containers with a forklift.

Used a Work Assist Vehicle and electric pallet jack to organize inventory in warehouse.

Adjusted, updated and corrected inventory counts on a daily basis.

Academy Houston, TX

Warehouse Associate November 2012 to November 2013

Unloaded trucks with a pallet jack.

Maintenance

Organized and restocked the aisles.

Handled carts outside of the store.

Provided customer service and handled cash register

Loaded customers’ vehicle with purchased merchandise.

Operated electric pallet jack to organize products in bulk around the receiving area.

Target Houston, TX

Flow Merchandise August 2011 to November 2013

Unloaded containers.

Handled merchandise by zoning it to its corresponding aisle.

Assisted other co-workers zoning and restocking aisles.

Worked on planograms to shift the merchandise in the aisles.

Handled back stock.

Handled café and provided customer service.

Manage maintenance for the café.

EDUCATION

Houston Community College, currently attending

Houston,TX

Elsik High School, June 2011

Houston, TX

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