Management Customer Service

JERRY GUTIERREZ

**** ****** ****** 281-***-****

Deer Park, Texas 77536 ***********@*****.***

SUMMARY

Over 35 years of diverse and challenging experience, combined with powerful presentation skills, a disciplined approach to the task at hand and the innate ability to anticipate potential obstacles are attributes that contribute to a strong record of excellence and acknowledgement for “getting the job done”.

I am an accomplished Bilingual leader with outstanding credentials and a proven record for results. In an organization that demands a broad business perspective, I constantly progressed by achieving accelerated growth in sales and profit.

CORE COMPETENCIES

Strategic Planning, Logistic Management, Multi-Site Operations, IT Systems, Contract Negotiations, Project Management, Change Management, Budgeting & Cost Control, Forecasting & Trend Analysis, Business Re-engineering, Process Improvements Administrative Systems & Controls, Financial Planning & Management

PROFESSIONAL EXPERIENCE

EXTERRAN/ARCHROCK Nov 11 – MAY 16

Director Supply Chain North America Operations/Manufacturing

Directed daily operations along with administrative and financial operations.

Created management reports, Key Performance indicators, and scorecards to measure/meet company goals and objectives.

Responsible for Lean MFG Production Planning, Scheduling, and capacity planning.

Responsible for all $3 Billion in spend indirect, direct and raw materials

Responsible for all Procurement leveraging a centralized procurement team.

oInstrumental in Re-engineering NA Supply Chain by implementing standardized processes, roles & responsibilities, and centralized procurement

Established two operations service centers and centralized buying reducing amount of buyers by 40% resulting in $300K net savings.

Managed conversation of systems during company acquisitions from legacy system to Oracle R12.

oResponsibilities included business planning, system impact analysis, data conversion, cutover strategy, and production readiness

Oversight of company inventory/procurement policies and procedure

Collaborate with support group Operations, Fleet, and Sales to establish inventory service levels and reduce cost

Implement an inventory optimization strategy to ensuring consistent inventory levels, improved material availability, reduce carrying cost and reduced obsolete inventory.

Oversight of all replenishment planning leveraging Oracle Material Replenishment Planning

Reduced Material, Service and Staffing Cost - (PPV on Part # Sourcing Savings, Non PPV Quote & Negotiated corporate Savings Allocation, Transportation Savings / Rebates)

oTotal annualized cost savings $18M.

Provided cross functional leadership between field operations, material managers, and corporate entities such as AP, and Inventory Accounting.

Functional responsibility for all Supply Chain across North America with 8 direct reports and 40 indirect reports.

Responsible for all Logistics/Trade Control between US – Canada/Europe/China/Mexico.

oImplemented and utilized TMS systems to manage day to day moves of equipment and materials

IT Project Manager Jan 06 – Nov 11

Program Manager responsible for managing upgrade of existing Oracle 11.i system to R12 footprint to leverage new Oracle functionality.

Responsible for managing, delivered analysis, configuration, and global rollout of Oracle Supply Chain, Inventory, EAM, MFG, CRM Suite, and Financials R12 implementation.

Conducted business planning sessions, systems impact analysis and cutover strategy.

Conducted business requirement and application design sessions to determine scope and direction.

Conducted conference room pilots, user accepted testing, and issue resolution. Responsible for project documentation including, but not limited to, configurations, test scripts, and status reports.

Prepared rollout production Go Live and cutover plan

Coordinated and lead the entire phase of the project which included, initial operations analysis, business process re-evaluation, testing, training, conversions, customizations and documentation and implementation of modules.

Addressed operational problems, concerns, and questions posed by users.

Prepared all training and user acceptance materials.

HANOVER MAY 04 – DEC 06

Senior Business Analyst

Responsible for new implementation of Oracle INV, MFG, MRP, WIP, BOM Purchasing, HR and Costing for South American countries.

Responsible for data conversion script and data cleansing during implementation of new countries.

Develop business processes using Oracle functionality to support the business.

CONSELLERS EN GESTION ET INFORMATIQUE (CGI) NOV 03 – MAY 04

Consultant

Team Lead of the Manufacturing/Inventory/Product Costing System for North American implementation.

Make key decisions for the electronic and manufacturing business.

Monitor inventory interfaces to insure transaction completion.

Responsible for complete set up for Oracle 11i Work In Process, Bill of Material, MRP, MPS, Inventory, MSCA and Costing

Work with Project Management Team to establish project schedules.

Work with manufacturing business to create bills, routings, resources, overheads, and cost.

Setup Data loaders to implement all inventory setup (organization, locations, items, locators, lots, shipping networks, subinventories and physicals).

Develop, approve, and review detail work plans for assigned functional projects.

Review and approve deliverables produced by team members.

Identify and resolve issues during implementation.

Research and implement new 11i functionality (Work Order-Less completions)

Create browsers for Oracle 11i data conversions.

AIR LIQUIDE – Houston, Texas JAN 87 – NOV 03

Oracle Business Systems Analyst Mar 99 – Nov 03

Monitor Oracle system interfaces to ensure timely processing of requisitions and scheduled processes.

Support field implementation of corporate business processes.

Primary contact for Custom and Oracle Packaged Applications (Inventory Purchasing iProcurment, Order Management, Advanced Pricing, Manufacturing, Financials, Warehouse Management, Work in Process and Bill of Material) used to resolve process and procedure issues.

Provided support and guidance to inventory management, operations management and users to implement best practices.

Served as Oracle application setup specialist and Core team member for 11i project implementation.

Corporate Inventory Specialist Nov 97 – Mar 99

Maintain integrity of Oracle Item Master which includes hard goods, cylinder gas, bulk gas and charge items.

Corporate contact for all Air Liquide locations conducting physical inventory. This includes pre-inventory preparation, field communication, computer support and reconciliation of the perpetual physical inventory.

Field support and problem solving through use of knowledge of inventory module.

Manage inventory interfaces to ensure proper flow of documentation from CORIS Plus to the inventory module (i.e., Demand Interface, CORIS Inventory Interface, and MTL Inventory Interface). This includes completion of Status Reports on a bi-weekly basis.

I.T. contact for Corporate Inventory department. Support includes printer set-ups, login and e-mail problems, system administration, etc.

Serves as primary contact for inventory module testing including CORIS Plus, GOAL, Y2K testing, etc.

Coordinated new acquisition conversions including mapping of part numbers and completion of physical inventory.

Accomplishments include establishing cylinder equivalencies for hard goods, updating policies and procedures for inventory, classroom instruction (including PowerPoint presentation) on item set up for cylinder gas, bulk gas and charge items.

Miscellaneous duties involving the monthly closing process, maintenance of the inventory e-mail address, maintenance of the Access database for cylinder gas and hard good items, vendor price updates, cylinder gas list price updates, etc.

Buyer/Expediter Mar 91 – Nov 97

Demonstrated professional customer service contact skills while acting as liaison between the plant and outside sales personnel with relation to the purchase of all non-capital goods (i.e., pipe, valves, and fittings; mill supplies; electrical supplies and miscellaneous manufacturing parts) and management of blanket contracts.

Assembled daily report of incoming materials by maintenance personnel to plan the following days work schedule.

Compiled monthly reports sent to upper management demonstrating control of company expenses.

Education

Associates Business Administration

TRAINING & CERTIFICATIONS

KARRASS Effective Negotiations

Team Concept Training

Project Management Professional (PMP)

Process Safety Management

Oracle 11i Certified INV, OM, Purchasing, EAM, WIP / BOM Training

Oracle Release 11i Work Flow Training

TECHNICAL / ADDITIONAL SKILLS

Bilingual (Spanish) Fluent speaking, reading and writing.

Trainer for Custom and Oracle Packaged Application

Microsoft Office (Excel, Word, PowerPoint, Access)

Power Pivot/Slicer

KPI Analytics and Data Mining

Operational Budgeting & Forecasting

SAP (Inventory, Purchasing, MRP, and Costing)

Oracle SQL

Oracle Release 11i Work Flow

Gains Systems (Inventory Planning)

Oracle Release 12 (Inventory Purchasing, Order Management, Costing, Manufacturing, HR, Field Service, EAM, MRP, Financials, MSCA (WMS), Work in Process and Bill of Material)

FTP – Field Transfer Process

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