Customer Service Sales

Dalila Frasier

Kettering, OH *****

************@*****.*** - 843-***-****

WORK EXPERIENCE

Sales Associate

Lane Bryant - Dayton, OH - July 2015 to Present

Greet customers and ensure an excellent shopping experience Process transactions for customers Clean fitting rooms, sales floor, and perform janitorial tasks Organize and place new merchandise in the proper area on the sales floor

File Assembly Clerk

Manpower - Dallas, TX - February 2015 to July 2015 Responsibilities

extract contents

process paperwork

place paperwork into file folders

organize paperwork and file folders

Volunteer and Development Associate

Cornerstone Assistance Network - Arlington, TX - November 2013 to December 2014

• Assist in building a reliable volunteer base for programs and fundraising projects

• Assist in fund development and outreach.

• Research and prepare quality grants for the Family Life Center

• Prepare grant reports for donor organizations

• Use HMIS and Microsoft Excel to create and maintain a database of family life center clients Supervisor

Burke's Outlet - Charleston, SC - June 2013 to November 2013 Greet customers and ensure an excellent customer service experience Balance registers and record profits daily

Process transactions for customers

Clean fitting rooms, and close registers daily

Supervise cashiers and train new hires

Organize and place new merchandise in the proper area on the sales floor Research Assistant

Wright State University - Kettering, OH - June 2011 to August 2012

• Completed training programs

• Conduct screenings and assessments of research participants

• Assisted with research participant interventions and meetings

• Completed research data collection and filing

• Managed data in Microsoft Excel

• Completed data analysis

• Designed a research project based on data collected from research participants

• Analyzed results using SPSS (Statistical Package for the Social Sciences)

• Presented research at poster symposium

EDUCATION

Bachelor of Science in Biology

SPELMAN COLLEGE - Atlanta, GA

May 2012

HS Diploma

James Island Charter High School - Charleston, SC

2004 to 2008

SKILLS

grant writing, database management, microsoft office, screening and assessments, lab research, statistical analysis, customer service, operations management (1 year)

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