Customer Service Sales
Resume:
1999
1992
Cris van Harreveld
Fontana, CA 92336
Home: 909-***-****
Cell: 909-***-****
****************@*****.***
Professional Profile
To obtain a career in where I can effectively apply my skills. 10 years plus customer service experience
in medical industry Medical Billing: Medical, Medicare,ICD-9 code, and private insurance. 4 years of
supervisory experience.
Qualifications
multi-tasked, general office skills. MS Word, MS
Excel, MS Access, MS PowerPoint, MS Outlook
and QuickBooks. Weekly payroll, attendance
recording, timekeeping and Workmans' Comp.,
Recruiting, Interviewing and benefits.
Relevant Experience
Developed advanced physical filing system to handle high-volume paperwork needs for growing
department.
Experience
Hair Stylist
Provide a variety of hair care and beauty services. Primarily in a full-service salon.
Worked a flexible schedule to accommodate salon needs.
Skilled Care Pharmacy
Customer Relations Representative
Meet daily goals and deadline.
Tracking of shipment of merchandise and shipping, clerical work, and phone reception.
Accent Plastics Inc
Human Resource Administrator
Daily deadlines, trouble-shooting: Works' Comp.
Recruitment, orientation, labor relations, benefits, training.
Orienting new employees, timekeeping of 100 plus employees, weekly payroll, and
attendance recording.
Tracking of shipment of merchandise and shipping, clerical work, phone reception, typing, and
invoicing.
Asst. Manager
Skilled Care Pharmacy.
Billing and Customer Relations Representative; set daily goals and deadline.
Serve as "trouble-shooter' between customer service personnel and manager.
Oversee a staff of five customer service employees.
Assisted in compiling policy and procedures; served as Safety Committee Member.
Pharmacy Corp. Of America
Customer Relations Representative
Visited customers at nursing homes and organized product, took inventory and fielded
questions and concerns from customers.
Handled billing of Medicare, MediCal, and various private insurance companies.
1987 to
1987
1981 to
1986
5/2000
Did numerous office duties such as typing, filing, 10-key and phone reception.
Sales Representative/Showroom Assistant Waller Sales
Set up Displays, phone sales, Merchandise representative relations, showroom sales mailing,
Tracked the shipment of merchandise and shipping errors, Clerical Work, Phone reception,
typing, and invoicing.
Sales Associate Mervyn's Dept
Assisted in establishing layout of entire store including placement of fixtures and display of
merchandise Sales associate working with valuable jewels, worked as a very conscientious
and courteous employee, and training of new Associates.
Education
Computer Education Institute
Computer Office Skills 6/2002 UCR Extension Certificate: Recruiting, Interviewing, Selecting &
Orienting New Employees
Languages
Bilingual English/Spanish.
Skills
10-key, benefits, Billing, Clerical, Customer Relations, customer service, detail oriented, Bilingual
English, filing, general office, insurance, inventory, invoicing, labor relations, layout, mailing, MS
Access, MS Excel, office, MS Outlook, MS PowerPoint, MS Word, Works, nursing, Office Skills,
payroll, personnel, QuickBooks, reception, recording, Recruiting, Recruitment, Safety, Sales,
shipping, Spanish, Phone, trouble-shooting, typing
Contact this candidate