Jd Edwards Sales

Jerry McDonald

**** ********* ***** ● Dallas, Texas ● 75229

Cell: 682-***-****

********@******.***

Experience Hutton Communications, Inc. March 1997 - June 2016 Manager of Technical Services and E-Commerce

Managed Help Desk, Network Administration and Web Developers: o Responsible for prioritizing and assigning issues related to the network and all web applications pertaining to Hutton.

JD Edwards CNC:

o Built software packages for various updates, in addition to moving updates into testing phase followed by deployment into production.

Implemented EDI within JD Edwards:

o Maintained and supported ongoing transactions between Customer purchase orders and JD Edwards.

Installed Premier credit card processing software within JD Edwards. Maintained and championed troubleshooting.

Supported Siebel implementation into JD Edwards, as well as, provided continued maintenance for the Sales department.

Supported TMS implementation within JD Edwards in order to calculate shipping costs for cable product.

Managed End User security within JD Edwards.

Supported two E-commerce web site upgrades for the company.

Installed Vertex Tax Calculation Software:

o Managed daily and monthly updates.

o Ran Vertex monthly reporting.

Evaluated and approved all telephone and data invoices per month.

Disaster Recovery:

o Conducted a mock disaster scenario followed by recovery of the RS/6000, intel servers and the network. o Coordinated test sites for the recovery, as well as, documented results. 100% success rate during entire employment.

Navigated throughout Oracle database to research information.

Utilized MSSQL 2005/2012 to gather and query data.

AIX System Administration:

o Managed disk space, backups and restores for the RS/6000.

Implemented SiteMACS: Proprietary web application for managing site builds: o Responsible for introducing SiteMACS to qualified customers. o Supported Sales personnel with SiteMACS clients, including set up of new customers, troubleshooting, maintaining customer database and continued training. Education DeVry University, Irving, Texas 2.5 Years

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