Customer Service Data Entry

KELLEY EDWARDS

**** *. ********* ******

Chicago, Illinois

773-***-**** (cell)

773-***-**** (alternate)

**********@*****.***

PROFESSIONAL SUMMARY

An energetic team leader of professional development who is focused on obtaining goals and maintaining an exceptional relationship with customers.

KNOWLEDGE AND SKILLS

Customer Service File Management Office Management

Supervision Microsoft Office Project Organization

Data Entry Team Building Sales Administration

Telecommunication Janitorial Duties Cooking/Sanitation

Housekeeping

EXPERIENCE

12/12 to Current

Gareda Home health Health Aide/Personal Assistant Chicago, Illinois

Bathing

Meal preparation

Laundry

Bed Making

Shopping & Errands

Janitorial Duties

02/2016 To 06/2016

Hyatt Regency McCormick Lobby Attendant/Guest Services Chicago, Illinois

Cleaning Stocking of lobby and restrooms

Guest request

Stocking of supplies

Turndown service if requested

Customer service

09/2015 to 01/2016

Manpower (Temp for Grubhub) Customer Service Rep. Chicago, Illinois

Project Management

Customer Service

communications

sales force

typing

Tracking of sales and refunds

adjusting map and delivery boundaries

03/2015 to09/2015

Central Plaza Residential Home for Mentally Disable Group Leader/Activity Aide

preform duties involving the implementation of an activity program, which meets physical, mental, psychosocial needs and interests of residents

Maintain documentation as required by State and Federal regulations and attendance book.

Lesson Planning

Teaching Activities of Daily Living to small groups

Teaching Fundamentals of Reading, Wring, Mathematics, Cooking, Money Management, Art

Teaching Small Classes to mentally disable residents to transition into independent living

02/2010 to 02/2015

Health Aide/Personal Assistant Dept. of Human Services Chicago, Illinois

Bathing Patients Grooming Patients Janitorial Duties

Prepare Meals Laundry Shopping

Assisting patients with daily errands

08/2012 to 12/2014

Certified nursing assistant. International Nursing &Rehabilitation Center

Bathing patients. Charting on residents

Grooming patients

Feeding patients

01/2008 to 09/2010 Cambridge Chicago, Illinois

Customer Service Representative

Data Entry Customer Service Clerical Duties

Assist callers with Transportation Inquiries

Provided callers with CTA, RTA, Metra and Pace Schedule information

Provided Traveling Times and Directions to customers

REFERENCES UPON REQUEST.

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