Software Information

JOEL MUÑOZ

**** ***** **** ****** ****** IL ***** 708-***-**** ***********@*****.***

EDUCATION

University of Illinois at Chicago

Bachelor of Arts degree, May 2016

Major: Chemistry; pre-opt track

Chicago Civic Leadership Certificate, May 2014

COMMUNITY ENGAGEMENT

Chinese-American Service League, Chicago IL

Program Apprentice, 09/2013- 04/2014

Contacted and organized information about local daycare centers and past alumni.

Researched the policy and program curriculum of different daycare centers.

Developed guidelines detailing: programs daycare centers offered, processes to update alumni information, and processes to host and manage alumni events.

Analyzed and recommended daycare program practices that might be adopted by CASL’s daycare program.

Forest Preserve District of Cook County, River Forest IL

Program Apprentice, 09/2012- 04/2013

Researched and organized information for trailhead construction projects.

Organized and analyzed data and information in order to format trail guides.

EMPLOYMENT EXPERIENCES

UIC Academic Computing and Communications Center, Chicago, IL

Lansoft Computer Imaging Specialist, 05/2015- 06/2016

Packaged and distributed software through campus networks.

Imaged and remediated software issues on campus machines.

Technical Specialist, 08/2013- 05/2015

Guide clients through technological issues, in person and over the phone.

Research and organize databases used to provide clients with information.

SKILLS & ABILITIES

High capacity for learning and adaptation to given work conditions.

Strong ability to multitask and prioritize.

Experienced in researching and formatting information.

Proficient with various software, including all office programs and packaging software.

EXTRACURRICULAR ACTIVITIES

National Honor Society

Hispanic Honor Society

National Hispanic Institute Debate Team

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