Medical Insurance
Resume:
Karen W. Toller, CCA, AEMT
Newnan, Georgia 30265
acvn2d@r.postjobfree.com
Dear Sir or Madam:
I have an in-depth knowledge of all aspects of the medical field, including administrative, management and clinical skills. I am confident in my abilities and I strive daily to perform at the highest level. My experience with insurance claims and billing allow me to fully understand the administrative side of the medical field. I have extensive training with accounting and billing software programs and have an expert level of knowledge with Microsoft Word, Excel, and PowerPoint. Additionally, I am proficient with Quicken and QuickBooks.
My clinical training and work as an Advanced EMT affords me the insight to assist those in stressful, emergency situations with a calm, professional demeanor while insuring that the patient and family are cared for in a timely manner.
I have excellent written and oral communication skills, attention to detail, and take pride in my work. Most importantly, I have a unique desire and ability to comfort those who are dealing with illness. I find this to be extremely fulfilling, thus driving me to reach out to those in need.
I am self-motivated, work well with others and have excellent multi-tasking and organizational skills. I flourish under pressure, and work well in an atmosphere where tasks change quickly.
I look forward to hearing from you, that we may discuss my extensive skills in person.
Thank you,
Karen W. Toller, CCA, AEMT
/kt
Enclosure: Resume
Karen W. Toller, CCA, AEMT
3506 Lakeside Way
Newnan, Georgia 30263
acvn2d@r.postjobfree.com
OBJECTIVE To use my Advanced EMT Clinical Skills and Medical Administrative Office Management experience in helping with the care and education of patients in a challenging and professional atmosphere.
EDUCATION Gwinnett Technical College, Lawrenceville, Georgia 30043
August 2011 - Diploma - AEMT Program (Advanced Emergency Medical Technician) July 2012
July 2012 Diploma - EMS Education July 2012
AHA - BLS (CPR & AED) Program 1/12
Clinicals 12/11-7/12
1997 - 2000 Georgia Chiropractic Association, Tucker, Georgia
Chiropractic Assistant Certification 1997; X-Ray Certification, 2000
Chiropractic Seminars - Nutrition, Patient Retention, Management, Medicare, Insurance, Billing
LICENSES HELD Georgia State EMS, AEMT: #350 Renewal Date March 31, 2017
AHA – BLS Certification: Renewal Date June 30, 2018
BLS Instructor Pending
EXPERIENCE Medical Caretaker for 2 family members. Both have passed away.
February 2014 In charge of all medical care, doctor appointments, administered necessary medications
Current and injections. Helped with operations and training of wheelchairs, walkers, weight belts
to keep from falling. Responsible for vitals, daily living activities, personal hygiene,
exercise program for recovery of stroke.
March 2013 - Stat Medical Care, 9690 Ventana Way, Johns Creek, GA 30022, 770-623-6773He
January 2014 Position: Independent Contractor, March 2013. Hired April 2013 Full Time
AEMT, Billing/Insurance Manager. Working with Patients in an Urgent Care setting.
Duties: Implementing electronic claims, filing and new software program. Responsible
for all accounts receivable, billing and coding; filing insurance including Workers
Compensation, private pay and all major insurance companies. Working with and treating
patients in an urgent care facility setting using my AEMT degree, Blood Draws, IV’s,
Immunizations, Drug Screens, EKG’s, X-rays and all back office duties
March 2010 - ActivHealthCare, Inc., 1927 Northlake Parkway, Tucker, GA 30084, 770-***-****
June 2011 Position: Provider Relations Supervisor & Training
Duties: Provider Relations; Claim Resolutions; Electronic Claims; Utilization Management; Chiropractic Assistant & Doctor Training. Laid off due to downsizing
October 2006 - Scott Chiropractic Center, P.C., 1100 Fountain Drive, Snellville, GA 30078,
March 2010 770-***-****
Position: Front Office Team Leader
Duties: Insurance Processing; Accounting; Insurance Contracts; Office Computer; Software; Employee Training; Scheduling; X-ray Developing; Patient Relations
April 2003 - John C. Glaccum, D.C., Deceased, Lilburn, GA; Position: Office Manager
December 2004 Duties: Insurance Processing; Accounting; Insurance Contracts; Office Computer; Software; Employee Training; Scheduling; X-ray Developing; Patient Relations
COMPUTER Microsoft Office to include Word, PowerPoint, Excel and Microsoft Outlook
Access, Quicken and QuickBooks
SOFTWARE Chiropractic, Medical Patient & Billing Software, PracticeSuites Medical Software
REFERENCES Available Upon Request
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