JOHN H. STEWART
Newark, NJ **108
acvmz2@r.postjobfree.com
Summary
Energetic career professional with over 15 years of combined experience in customer service excellence, work ethic, and expertise to add value to your company. Adept at assessing needs, generating options and implementing solutions in collaboration with clients. Innovative and proven ability to operate in various departments. Team effectiveness and leadership, Data entry and mailroom experience.
PROFESSIONAL EXPERIENCE
Eihab
Direct Care Counselor Howell, NJ November 2014- 2016
Playing a vital role as a Care Counselor for in-house residents of a group home, with special needs, by assisting them with their daily living functions, provide safety, comfort, improve their lives and help them see their full potential. On a daily basis, manage resident care logs, administer routine medication, as directed, and prepare meals. Provide assistance to residents with basic daily tasks, such as bathing, grooming and eating. Work with residents on setting, managing and meeting personal goals. Plan, organize and lead residents on group activities and outings to the grocery store, to buy clothing and entertainment. Effectively communicate with other Care Counselors on residents’ progress and discuss any issues or concerns regarding the residents, on a daily basis.
Prime Flight Aviation,
Wheelchair Agent Philadelphia, PA May 2011 – 2014
As a valued member of the Flight Aviation Services team, met disabled passengers in the airport terminal, safely transport them, and assist them with check-in and baggage. Assist special needs passengers and personal effects to ensure a seamless/stress free airport experience using all facilities at the port. Maintain a pleasant and professional demeanor at all times. Responsible for operating paging and announcement systems at the gate, as required. Frequently displayed excellent customer service skills, and sometimes am required able to lift 50-75 pounds.
Wal-Mart
Sales Person Linden, NJ 2006 - 2009
Assisting customers with Merchandise; provided customer service in various departments, proficient with various small machinery such as key making, paint mixing, and fabric cutting. Adapted to working in nearly every sales department.
United Parcel Service
Loader Secaucus, NJ (Seasonal) 2005
Sending package through out the state with the right codes. Loading and unloading packages on and off the right trucks.
Recycle & Salvage Corp
Office Assistant Newark, NJ 1998 - 2002
Strong customer service, attention to details, and ability to follow directions. Also oral and written skills needed to communicate with employees and clients. Also completed some light bookkeeping.
EDUCATION
CareerLink Center Chester, PA - Computer class and received Certificate
Union County College, Elizabeth, NJ - Took several classes in Computer Office Skills
Retail Skills Center, Elizabeth, NJ - Completed course and received Certificate
Retail and Customer Service Skills.
Northampton County High School, Gaston, NC - High School Diploma