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Customer Service High School

Location:
Newark, NJ
Posted:
July 10, 2016

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Resume:

JOHN H. STEWART

*** *. **** ******

Newark, NJ **108

908-***-****

acvmz2@r.postjobfree.com

Summary

Energetic career professional with over 15 years of combined experience in customer service excellence, work ethic, and expertise to add value to your company. Adept at assessing needs, generating options and implementing solutions in collaboration with clients. Innovative and proven ability to operate in various departments. Team effectiveness and leadership, Data entry and mailroom experience.

PROFESSIONAL EXPERIENCE

Eihab

Direct Care Counselor Howell, NJ November 2014- 2016

Playing a vital role as a Care Counselor for in-house residents of a group home, with special needs, by assisting them with their daily living functions, provide safety, comfort, improve their lives and help them see their full potential. On a daily basis, manage resident care logs, administer routine medication, as directed, and prepare meals. Provide assistance to residents with basic daily tasks, such as bathing, grooming and eating. Work with residents on setting, managing and meeting personal goals. Plan, organize and lead residents on group activities and outings to the grocery store, to buy clothing and entertainment. Effectively communicate with other Care Counselors on residents’ progress and discuss any issues or concerns regarding the residents, on a daily basis.

Prime Flight Aviation,

Wheelchair Agent Philadelphia, PA May 2011 – 2014

As a valued member of the Flight Aviation Services team, met disabled passengers in the airport terminal, safely transport them, and assist them with check-in and baggage. Assist special needs passengers and personal effects to ensure a seamless/stress free airport experience using all facilities at the port. Maintain a pleasant and professional demeanor at all times. Responsible for operating paging and announcement systems at the gate, as required. Frequently displayed excellent customer service skills, and sometimes am required able to lift 50-75 pounds.

Wal-Mart

Sales Person Linden, NJ 2006 - 2009

Assisting customers with Merchandise; provided customer service in various departments, proficient with various small machinery such as key making, paint mixing, and fabric cutting. Adapted to working in nearly every sales department.

United Parcel Service

Loader Secaucus, NJ (Seasonal) 2005

Sending package through out the state with the right codes. Loading and unloading packages on and off the right trucks.

Recycle & Salvage Corp

Office Assistant Newark, NJ 1998 - 2002

Strong customer service, attention to details, and ability to follow directions. Also oral and written skills needed to communicate with employees and clients. Also completed some light bookkeeping.

EDUCATION

CareerLink Center Chester, PA - Computer class and received Certificate

Union County College, Elizabeth, NJ - Took several classes in Computer Office Skills

Retail Skills Center, Elizabeth, NJ - Completed course and received Certificate

Retail and Customer Service Skills.

Northampton County High School, Gaston, NC - High School Diploma



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