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Administrative Assistant Microsoft Office

Location:
Baltimore, MD
Posted:
July 10, 2016

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Resume:

Perry O. Brown, Sr.

*** ******* *****, *********, ******** 21202

410-***-**** (cell)

acvmxr@r.postjobfree.com

Skills Profile

Well-rounded background in health care, continuing education, public relations, operations, tourism, conventions and conferences.

Excellent experience developing and implementing a variety of corporate programs, including those that must comply with corporate, state, or federal agency guidelines.

Skilled in developing department budgets and creating department objectives.

Experienced in writing and delivering presentations for executive meetings. (Agenda, Minutes, Travel expense and etc.)

Advance in Microsoft Office Suites (Word, Excel, PowerPoint, Access, SharePoint etc.).

Experienced in payroll. (KRONOS)

Developed ability to work in a fast-paced atmosphere.

Excellent interpersonal and communications.

Effectively developed telephone communication skills and organization skills.

Work History

Registrar/Receptionist, Medstar Union Memorial Hospital, Emergency Room

Baltimore, Maryland

October 2009 – April 2016

Maintain up to date knowledge on admission/registration procedures. Communicates effectively in patient intake and verification of all insurance carriers for every patient.

Accurate registration of all Rehabilitation outpatients.

Make sure to keep updated demographics to accurately select the correct patient.

Utilizes the appropriate patient demographics to accurately select the correct patient.

Ability to communicate patient liability to a patient, coordinated the collection of the payment and/or initiates patient advocacy activities, including public/private benefits applications, payment arrangements, and other financial assistance programs.

Utilizes KRONOS to process payroll.

Requests initial pre-certification when required for scheduled services prior to patient’s outpatient procedure. Works with other hospital departments and non-hospital resources on developing and implementing systems for ensuring prior approval requirements are met.

Communicates all relevant patient encounter information with both Patient Access and Rehabilitation Department.

Calculate individual performance metrics and balance cash receipts.

Obtain and follow protocol to complete all insurance required forms or submittal via web. Adheres to all insurance requirements. Effectively communicates with physician offices.

Utilizes all tools necessary to perform “clean” claims for registration, insurance verification & benefits, and obtain all necessary authorizations.

Ability to communicate effectively both orally and in writing.

Excellent customer service skills.

Tax Preparer, Liberty Tax Service, Inc. (SEASONAL)

Baltimore, Maryland

Conducting tax interviews with clients.

Ensuring client confidentiality and privacy.

Increasing retention of all clients.

Offering additional products and services.

Actively participate in local marketing.

IRS audit support & attendance.

Generating business growth.

Growing tax expertise.

Providing mentoring and supporting teammates.

December 2008 – currently

Sr. Administrative Coordinator, Support Services

Johns Hopkins University Bloomberg School of Public Health, Baltimore, MD

October 2007 - December 2008

Provided database and administrative support associated with maintenance of security systems, and project management support, projects, contracts, grants and procedures for Support Services.

Conduct quarterly reviews of environmental systems contents and contact information.

Maintain and updated Access database of School’s 700 environmental systems, 1,250 lockers, School’s 270 two way radios, C-CURE database card access & alarm text, travel registry database and departmental inventory.

Review and reconcile monthly reports & budgets, expense statements, monitor monthly expenditures, and gather supporting documentation.

Supported production and distribution of Security Operations & Crisis Response Manuals, emergency contract cards, and VIP list.

Processed service request and purchase orders and maintain service records for two way radios & security equipment and incident reports.

Coordinated repairs and maintenance with security equipment vendors.

Sr. Administrative Assistant, Dean Office, (CONTRACTUAL)

Morgan State University, Baltimore, MD

September 2002 - October 2007

Assisted & supported the Dean and administrative staff.

Develop yearly budgetary forecasts for four departments and ensure forecasts meet corporate and federal guidelines. (Civil, Industrial, Computer and Electrical Engineering)

Delegated responsibilities to employees to meet company’s expectations.

Manage recruitment activities with new hires & contractual staff.

Typed and filed various office forms and correspondences. (Agendas, Minutes, Expense reports, etc.)

Utilized Microsoft Office SharePoint creating websites, document sharing various organization within the School of Engineering and campus wide.

Conducted internet search for office, educational, and research purposes.

Assisted with special events, conferences and commencement activities.

Served on team that created short- and long-term department objectives in accordance with the university goals.

Maintained various databases for various reports and projects.

Office Secretary II (CONTRACTUAL)

Department of Juvenile Justice, Baltimore, MD

November 2000 - September 2002

Provided secretarial duties to the Superintendent of Education, Supervisor of Special Education Director of Health Services and (2) two Office Managers.

Answered/directed phones and assisted incoming callers.

Maintained accurate files and databases.

Coordinated meetings and typed minutes.

Typed correspondences and memos using Microsoft Office.

Maintained educational guidelines for all of the juvenile facilities according to federal, state agencies.

Research & Adjustment Rep, NationsBank, Baltimore, MD LAID OFF

February 1996 - November 2000

Resolves research and adjustment inquiries within the bank's practices and procedures.

Investigates daily incoming research and adjustment inquiries.

Answer service requests and inquiries received from various channels.

Resolves differences and researched tapes and microfilm.

Determined accounting entries and makes appropriate disposition.

Maintained internal operational and financial controls and ensures that they are observed for all assigned cases.

Ensured that all cases are resolved in compliance with industry regulations and bank procedures.

Integrity levels of the department's case management system and financial controls.

Education

Diploma

Southern High School, Baltimore, Maryland

1985

Community Volunteer Services

Catholic Charities of the Archdiocese of Baltimore “A Journey to Hope” at Our Daily Bread, Baltimore, Maryland

References

Furnished on request.



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