Desktop Support Active Directory
Resume:
LARRY WASSERMAN
Katy, Texas *7450
{281}606-9739
*******@*****.***
http://www.linkedin.com/pub/larry-wasserman/9/874/9b7/
Ideally looking for a Systems Administration/Desktop Support position.
TECHNICAL SKILLS:
Technical Assets:
Experience with SANS and NAS devices.
Experience with Tape backup utilities including Symantec's Backup Exec, Comvault, Dell and HP/Compaq Tape Libraries.
Familiar with variety of mainstream and 3rd party software packages.
Server Software configurations and troubleshooting.
Hardware installations, configurations and troubleshooting on both workstations and servers.
Client software installations and configurations in an AD and Peer-to-Peer network environment.
Windows NT 4.0, 2000, 2003, 2008 Server installations, configurations and administration w/Active Directory and Group Policy
Microsoft Office all versions up to Office 2016.
Windows NT and 95, 2000, XP, Vista, Windows 7 and Windows 8 proficiency.
Windows Server 2003 and 2008 Server and Exchange 5.5, 2003, 2007 and 2010 Administration including setup and management of User and Exchange accounts.
Setup of user rights within AD.
Setup and configuration of Blackberry using Blackberry Enterprise and Blackberry Express.
Setup of IOS and Android devices.
Vmware virtualisation experience, ESXi and Vsphere
Previous certifications included MCP, CNA and A+
WSUS Installation and Administration, Office 365 Administration
EXPERIENCE
05/15 to Robertson, Anschutz and Vetters, Houston, TX
03/16 Systems Administrator/Desktop Support
Systems administration at a real estate office located in Houston, TX
This is a one man shop.
Server administration as well as Desktop Support for 12 servers and 75 Desktops
Setup, configure and mange Vmware ESXi and Vsphere 6
Configuration and Support of Office365
WSUS installation, configuration and monitoring
09/13 to BAE Systems, Sealy, TX
09/14 Desktop Support
Provide desktop support for end users at a military/government contractor facility.
Setup and configure PCs, Blackberry, IOS and Android devices.
PC imaging, deploying, and troubleshooting laptop and desktop PC's.
Working with a wide variety of mainstream and proprietary software.
07/13 to Exxonmobil Houston, TX
09/13 Desktop Support
Provides first point of contact to end uses at a large Oil and Gas company.
Verify and diagnose customer issue and refer to the proper team for continued support if unable to be resolve and immediatly.
Moves, Adds, and Changes
05/07 to HOWCO METALS MANAGEMENT Houston, TX
11/12 Systems Administrator/Desktop Support
Systems Administrator and Desktop Support at a leading provider of metals, primarily for the Oil and Gas Industry.
Network and server support of Exchange 2003 - 2010, Active Directory, file servers, document management systems, and Mass Storage Array systems (MSA).
Experience with VMware ESXi, Vsphere, and Vcenter.
Server builds including Exchange, SQL, and Active Directory.
Experience with Cisco Communicator, Unity and Presence phone systems administration.
Limited SCCM experience,
Comvault Backup and Backup Exec, VPN connectivity.
Global support for approximately 600 users in Houston and several offices located worldwide.
Remote Administration using a variety of tools (Dameware, VNC, Teamviewer, Netmeeting, RDP).
Setup and configuration of Blackberry using Blackberry Enterprise and Blackberry Express.
Setup of IOS and Android devices.
01/07 to PBSJ Houston, TX
05/07 Storage Management/Desktop Support
Provided Storage Management and Desktop Support.
Previous Tape Catalogs were deleted and approximately 4 yrs. worth of data needed to be re-cataloged via Backup Exec.
Re-wrote new backup procedures.
Completed a software inventory audit for Houston and Louisiana sites.
05/05 to SONIC AUTOMOTIVE Houston, TX
01/07 Network Support/Desktop Support
Provide Local and remote support for Sonic Automotive owned dealerships.
Service responsibilities include Network Support, Hardware, Desktop and Training.
Many applications are proprietary to the automotive industry so it remains imperative that a close relationship is maintained between the service providers. (ADP, Reynolds and Reynolds)
Supported various desktop PC’s including HP, Compaq, Dell, and clones.
Most dealerships have at least 1 Windows 2000 or 2003 Server in a peer to peer
network.
02/05 to TECHONSITE Houston, TX
05/05 Desktop Support
Provided onsite support for individuals and businesses.
Setup desktops, workstations, and wireless LAN.
Hardware and Software troubleshooting, installations and configurations.
Network installations and configurations including cable pulls, wireless access and security.
Primary focus was with smaller businesses that did not either have or require a full time IT staff.
06/04 to SHELL GLOBAL SOLUTIONS Houston, TX
02/05 Network Support/Desktop Support
Provided network support for 35-40 Dell PowerEdge servers and Dell SANS Solutions, tape backups etc.
Desktops were in a locked down environment and I provided desktop support for the legacy and developer PC’s,and Several mobile users.
Involved in testing VMware to be used on locked down PC’s while still giving developers a solid testing platform.
08/02 to ONSITE COMPUTER ASSOCIATES Houston, TX
06/04 Desktop Support
Provided onsite support for individuals and businesses.
Setup desktops, workstations, and wireless LAN.
Hardware and Software troubleshooting, installations and configurations.
Network installations and configurations including cable pulls, wireless access and security.
Primary focus was with smaller businesses that did not either have or require a full time IT staff
03/02 to COMPAQ COMPUTER CORPORATION Houston, TX
08/02 QA TESTER
Contract labor to Hewlett Packard, (Compaq Computer Corporation), to provide QA testing on Compaq’s Proliant Servers.
QA involved installing and configuring servers running Windows 2000 Server, Dot NET Server, Linux and NetWare, to assure compatibility between these operating systems and Compaq’s SmartStart, Toolkit and Altiris RDP utilities involved in unattended installations.
Duties included documentation of any issues found in any of these utilities that prevent proper operation.
Issues were discussed with the developers in weekly meetings to resolve any knows problems.
08/97 to TEXACO Houston, TX
03/02 Network Administrator/Desktop Support
Contract labor to IBM Global Services to provide support for Texaco.
Provided level 3 Desktop Support in a 2000+ user mixed Windows 95, Windows NT and Windows 2000 environment.
Network administration and troubleshooting.
Microsoft Exchange and Active Directory.
Remote and local networking and desktop support.
Hardware and software troubleshooting and installations.
Worked closely with the central LAN team and telecommunications in order to resolve complex issues.
Familiar Software including Microsoft Office 2000, Outlook, Exchange Lotus Notes, Attachmate Extra, and a wide variety of specialized, departmental applications.
SAP and FileNet Front End support.
Integral Part of the creation and migration of 2 new domains during the joint venture between Texaco and Shell (Equiva, Motiva and Equilon).
01/97 to MARATHON OIL COMPANY Houston, TX
08/97 Desktop Support
Provided desktop support.
Rollouts and migration from Windows 3.11 to Windows 95 and NT 4.0.
Hardware and software installation.
Installing, Configuring, and troubleshooting workstation software for proper operation while attached to both NetWare and Windows NT networks.
Software included MS Office, Novell’s GroupWise and GroupWise Remote, WordPerfect 6.1, Reachout, Winframe, IBM Mainframe Client Access, and various other software titles.
EDUCATION:
COMPUTER LEARNING CENTER Houston, Texas
Training of Novell 4.x and Windows NT 3.51 and 4.0 server and workstation LAN management.
Training and experience towards becoming a Certified Novell Engineer.
Contact this candidate