Network engineer

Harsh Ahuja

#**-* */*, ******* Colony, Rajpura Town, Distt. Patiala

+91-998*******, +91-813*******

**************@*****.***

CAREER OBJECTIVE :

Challenging career in Electronics & Communication Engineering, which

will help me grow professionally and also add up to my knowledge and

skills for the benefits of the organization.

EDUCATION:

Qualification/Degree

School/College

University/Board

Percentage

Year

B.Tech (ECE)

SUSCET, Mohali

Punjab Technical University

64%

2008-2012

Class XII

Govt. Sr. Sec. School(NTC)

PSEB

54%

2007-2008

Class X

S.D. Model Sr. Sec. School

PSEB

74%

2005-2006

EXPERIENCE DETAILS:

Designation: Network Engineer ( DSL and Voice )

Duration: Sept,2014- Present.

Company Name : TELESONIC NETWORK LTD (Airtel)

Working in Telesonic Pvt Ltd New Delhi is the telecom a multi-billion dollar global investment company its provided cell phone as well as broadband and landline services

Responsibilities during the Job:

1. Installing DSL & Voice Installation at Customer End. Support LANs,WANs Networks segments internet.

2. Rectification of Fault & Complaints Customer related. Maintains network and system security.

3. IPTV Installation and complaints .Evaluate and modify system performance.

4. Complete the task Within SLA as per Norms Provided by Company.

5. Participant in every project for enhance the company Revenue.

6. Monitor networks to ensure security and availability to specific users.

7. Changing the Equipment’s (Modem, RJ45, RJ 11, and D/W) In Fault Category.

8. Maintain network facilities in individual machines, such as drivers and settings of personal computers.

9. Jumpering of Voice and DSL(Piller,Sub Piller and Distribution point ). Distribution point rehab also do.

10. Responsible for all outside service providing.

11. Responsible for all type of resolving complaints at customer end and problem in copper (drop wire).

12. Coordination with CRM, Sale and NOC team for resolution any related complaints or escalations.

13. Drop Wire related issue and all the network related issue handling is part of our work

Designation: DSL Field Engineer

Duration: April,2013-August,2014(1.5 yrs)

Company Name- Quadrants Televenture Services QTL(Connect)

QTL is a telecom company having brand name CONNECT which provides Internet and Voice Services in Punjab . Its also provide the Cell phone services under the brand name VIDEOCON in all over India.

Scom Technologies PVT LTD (Associated with Quadrant Televenture LTD Formally Known as CONNECT)

Job profile:-

1. Installing modem, Wifi and router at customer end.

2. Complete the task Within SLA as per Norms Provided by Company.

3 .Changing the Equipment’s (Modem, RJ45, RJ 11,Spilter ) In Fault Category.

PROFESSIONAL SKILLS:

Operating System: Windows

Technical Skills: Networking, Internet Applications, Telecommunication GSM, BTS, Cell sites, Installation Broadband, Wifi. RF Site Survey.GPS,

Office Tools: MS-Office, MS-Word, MS-Excel, MS-Access.

PROJECTS & TRAININGS:

Company Name:- Tata Teleservices Ltd.,Ambala (Jul-dec 2011):

Job Profile:-I have worked with Tata teleservices Ltd for 6months(Jul2011-Dec.2011) as in the post of RF Engineer and Training done in Switch Technology department. Tata Teleservices Limited is an Indian broadband and telecommunications service provider. It is a subsidiary of the Tata Group, an Indian conglomerate. GSM Technology (Architecture of GSM .i.e. about the MS, BTS,MSC,VLR,HLR Handover,call set up process,, about channels, deal with traffic case, with GPS about switching,about operation and maintenances and basic of Telecommunication etc ),RF survey Microwave Survey,BTS, detail about the GSM .

Company Name:- Bharat Sanchar Nigam Limited, RTTC (Jun-july 2010):

Job Profile:-Training on Telecommunication Systems. Bharat Sanchar Nigam Limited is an Indian state-owned telecommunications company headquartered in New Delhi, India

Workshop(jun-july 2009): Hardware, Software, Manufacturing Practices and Personality Development Program at SUSCET, TANGORI ( Mohali ).

Technical skill set:-

Working experience in DSL Related Issue . Also Knowledge of copper wire.

Knowledge of DG, Battery Bank.

Understanding of Celluler Site Administration.

Coordination with noc For the Resolution of Mass Outage ( Electrical Or Copper )

Strengths:

Ability to work in a team.

Hardworking

Determinate and Disciplined

Willing to learn and adapt to new skills.

INTEREST & HOBBIES:

Basic Electronics

Networking, Telecom

Communication System

Solving puzzles

DECLARATION:

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

(Harsh Ahuja)

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