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Customer Service Manager

Location:
Alexandria, LA
Salary:
16.00/hr
Posted:
July 09, 2016

Contact this candidate

Resume:

Kierra Smith

*** ****** ***** **********, **.

504-***-****

acvmkc@r.postjobfree.com

Objective

A secretarial position in a fast-paced environment.

Skills

Excellent Organizational Skills

Strong Customer Relations Skills

Computer Proficiency

Data Entry

Critical Thinking

Word Processing and Typing

Filing

Computer: Microsoft: Word, Excel, PowerPoint and Publisher.

Experience

Assistant Manager: Jun 2008 Feb 2011

Whataburger: Marshall, TX

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Maintain food and equipment inventories, and keep inventory records.

Establish standards for personnel performance and customer service.

Kitchen Manager: Feb 2011 Sept. 2014

Applebee’s: Marshall, TX

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Schedule staff hours and assign duties.

Order and purchase equipment and supplies.

Secretary: Sept. 2014 – June 2016

Longview ISD Longview, TX.

Maintain confidentiality in the conduct of district business

Comply with district policies as well as state and federal laws

Organize and prioritize multiple tasks

Payroll and budgeting

Maintain accurate Special Education PEIMS data on mainframe

Work under pressure with ability to meet deadlines

Participate and host professional meetings and training sessions

Communicate effectively to parents and staff

Education

Associates Degree: Professional Office Technology

August 2014

Texas State Technical College

Bachelor’s in Business Administration

Vista College

Due to Graduate January 2017

References

Horace Williams 903-***-****

Assistant Superintendent (Longview ISD)

Robin King 903-***-****

Supervisor for Special Education (Longview ISD)



Contact this candidate