Medical Computer

DANIEL F. RAMIREZ

*** ******** ***. ********, ** 91740

*****.*************@*****.***

323-***-****

CAREER OBJECTIVE

** **** *****-*********** **** I/II, MCP Certified, Windows™ XP, 7, 10 OS, Comp TIA A+, Comp TIA Network+, Apple PC (OJT) seeking IT position.

Comp TIA Network+

Comp TIA A+ Certification

Trainer: Win98, Win2000, WinXP, W7

MCP: MS Office 98 – 365

Fully Bilingual: English/Spanish

Medical Technology, US Navy Retired

EDUCATION

Cisco ICND1 & ICND2 (CCNA) – Trained [New Horizons Computer Training Center] Licensed: MCP, CompTIA A+

Associate’s Degree in Applied Health Sciences, George Washington University PROFESSIONAL EXPERIENCE

Downey Unified Schools District (DUSD), Downey, CA Network Support Specialist [Jan 2014 – Present] New Horizons Computer Learning Center, Anaheim, CA – Spring Summer 2013 Securitas Security Services, Inc. - Anaheim, CA [Dec 2000 – Oct 2012] Computer Network Support: On site & remote support of satellite-school/office communications & authentication WLAN/LAN for Downey Unified School System (DUSD), in excess of 25,000 users across multiple sites. Operating systems WIN7, WIN8, Win10 & Os-X. IT Warehouse, work-bench, delivery and installation of PCs & periferals.

Processed, inventoried and catalogued computer and computer related equipment in a warehouse setting at DUSD for a user population of more than 25,000 combined customers.

Assembled and imaged, re-imaged as needed; Windows™ 32 & 64bit systems.

Worked with various models of Apple computers in a mixed network environment.

Conducted inventory and accountability reporting of IT Assets.

Instructed and coached computer users in day to day operations in a public school system setting of PCs and peripherals in MS Active Directory, MS Exchange, Windows & Apple™.

Networked multifunction (printer/copier/scan/fax) work-centers Canon™, Xerox™ and Lanier™ HP, Brother and other peripherals.

Interacted, assisted, problem solved and conferred with network users on process streamlining, strategies and user needs.

MILITARY

United States Navy, Retired 1981-1999 ~ Supervisor Medical Ancillary Services; (Medical Technician)