SHAMSUL HUDHA A

925-***-****

Email: acvmk2@r.postjobfree.com

Quality Assurance Analyst with Around 13 years of IT industry experience in projects with good exposure to functional testing, test automation design, developing test cases for Web based services and applications, monitoring tester’s activity and Leading a Testing team. Extensive experience in the domain such as Retail, Banking, Insurance, Financial Accounting and services & Products.

Extensive experience in Quality Assurance with exposure in Banking Financial and Insurance, HealthCare, Aerospace, Automotive and State projects and regulations on various Platforms and Product testing in waterfall/agile environment using SCRUM methodology.

Experience in testing Client/Server/Web Server, Oracle, Web based applications, SOA and API testing Web Services (RESTful), Soap UI using Groovy, JSon and XML.

Experience in both Manual and Automated Testing using automation tools.

Well versed with all the software development life cycle (SDLC) and agile methodology including analysis, design, development, testing and implementation of software applications.

Experience in Continue Integration Testing, Batch Testing, Security Testing/Penetration Test, Back End and Front End Testing and SAP legacy system, Finance, Payroll testing.

Experience in Functional Testing, Regression Testing, System Testing and Integration Testing using Win Runner, QTP & Selenium.

Experience with various Defect Tracking Tools like Bugzilla, JIRA, Team Track and Test Management Tools like HP Application Lifecycle Management Quality Center.

Profound experience in atlassian JIRA like reporting, tracking the issues and creating confluence wiki page, Installation, configuration and integrated with GIT and Jenkins tools.

Prior developer Experience white box and black box testing (Functional, System, Regression, UAT Testing)

Experience in writing Test Scripts and Test Cases using MS-Excel, MS-Word.

Excellent automate test case using shell script and SoapUI and API Testing.

Having good product knowledge in debit and credit card operations system and POS.

Experience in Web service testing using SOAP/RESTful (JSON, XML and REST API)

Possess a good experience in Estimating, scheduling and planning the testing projects.

Mentor and train QA team in test strategy plan, Defect management, Test case writing/ writing / execution efficiency and performance testing.

Good experience work closely with Development and Maintain QA test environment, Product Management, Design, Support, and other key stakeholders.

Knowledge on ATA system testing requirements and configure the AMAX Automation testing.

Experience in handling ODC – Onsite/ Offshore co-ordination activities and stake holder management & Onsite-Offshore Model.

Experienced with Root Cause Analysis (RCA), Corrective and Preventative Action (CAPA).

Experience in Setting up Test Labs/ Environments and Training of Resources

Good team player with an excellent communication skill, Team leadership skills & Client interface skills.

Excellent Communication, Analytical, Interpersonal, Presentation and Leadership Skills and also can work independently, lead or work within a team.

Ability to learn and adapt new Technologies in short time.

Qualification

Institute / University

Year

Masters - Information Technology

Bharathidasan University, Trichy, INDIA.

2002

Bachelor Of Commerce

Bharathidasan University, Trichy, INDIA.

2000

Certified in ISEB/ISTQB by British Computer Society which includes ISTQB (International Software Testing Qualifications Board)

Completed Application Developer certification from IBM.

Languages/Scripting

Java, Python, JSON, XML, Groovy, VBScript, Batch, SQL

Automation Tools

Selenium (WD), JBhave, TestNG, QTP, SOAP UI, Open CAFE, RESTful, JMeter, AMAX

Bug Tracking Tools

JIRA, Quality Center, ALM, Bugzilla

Operating Systems

Windows, Linux, Unix, Linux, Mac

Databases

Oracle (9i, 10g), SQL Server, MySql, DB2

Tools

Bamboo, Maven, GitHub, Jenkins, SVN Tortoise, Eclipse, Angular JS

Others

Cassandra, Pig, Hive, Flume, HTML5, CSS3, Facets 4.81

Domain

BFSI, Automotive, Aviation, Mortgage, Health Insurance and Credit Report

Employer: FYNBOSYS INC, Sacramento, US.

Project Title

Accelerated Title (AT)

Client Name

HARMAN (Dealer track Technologies, Sacramento, CA, US)

Testing & Tool

Functional & API Testing, Java, Python, Security Testing

Role

Lead QA Analyst

Duration

MAR’2015 - Till date

Project Description:

Accelerated Title is completely new and innovative product in US Auto and Dealership industry. The objective of this project is to accelerate the release of title on a vehicle to the customer. This project will build a workflow application that encompasses the lifecycle of managing a used car title. This product is to reinvent the way in which dealers manage the payoff process for vehicles that contain a title with a lien holder. This product offering will result in a reduction in payoff exceptions and expedited receipt of the title to facilitate the prompt resale of the vehicle taken in trade.

Responsibilities:

Design test plans, scenarios, scripts, or procedures.

Test system modification to prepare for implementation.

Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.

Document software defects, using a bug tracking system, and report defects to software developers.

Identify, analyze, and document problems with program function, output, online screen, or content. Monitor bug resolution efforts and track success.

Conducted security event monitoring for corporate wide in-scope applications using w3af tool.

Developed Security Assessment Plan, Security Assessment Report, Security Assessment Questionnaire, Rules of Engagement, Kick off Brief, and Exit Brief templates.

Attending the daily status meetings and arrange conference calls to make sure the issues were discussed and the project was on time.

Create or maintain database of known test defects and check SAP table.

Involved in Load testing using JMeter and analyse the test results.

Performed network security analysis and risk management for designated systems.

Plan test schedules or strategies in accordance with project scope or delivery dates.

Participate in product design reviews to provide input on functional requirements, product design, schedules, or potential problems.

Involved building an automated framework for API and non-UI resource testing using Open CAFE.

Review software documentation on ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Work with the QA manager/business stakeholders to schedule and prioritize tasks to promote efficient use of time. Monitors progress against schedule.

Period: 2014 March– Feb 2015

Role: Automation QA Engineer

Project Title

Asset Value Analyser (AVA)

Client Name

GE,SAN RAMON, US

Testing & Tool

JAVA, Selenium, Play container – UI, Jbehave, JIRA with Agile

Role

SQA Analyst

Duration

MAR’2014 till Feb’2015

Project Description:

GE Asset Value Analyzer (AVA) is a Web-based solution which provides a fast and accurate way to calculate the value of used GE engines. The application allows you to assess part values and make quick decisions about buying or selling used engines.

Asset Value Analyzer Features:

Historical Sales Value, Streaming LLP Repair Cost, Common Part Number, Model Yes/No

Convenient Save, One Click Create Valuation

Roles & Responsibilities:

Responsible for all test deliverables and a QA owner of the Product.

Agile scrum/standups for QA Team (Standups, demos, User story Back lock grooming and Retrospectives)

Develop Test Plan, Test Strategy and provide estimation timelines.

Co-ordination/ Communicating with Product team and development team for all Technical/ Project related issues.

Create JBehave framework and find out the automation scenarios.

Writing JBehave scenarios and stories according to product specifications.

Implementation JBehave scenarios for multibrowser Web tests.

Understand the GAPS in the product and raise it with the product team.

Developed Automation Test cases with selenium webdriver using Python.

Defect tracking and analysis and conduct defect triage meeting with developers

Involved API testing using angular JS with RESTful service (Json and Groovy)

Involved performance and endurance testing.

Involved in Performance testing using JMeter and analyse the test results.

Ensuring the continue integration running in build server with Maven.

Analyzed the end-to-end functionality by testing the application manually.

Ensuring Process Adherence against the defined process.

Develop traceability matrix and checked in SVN

Prepare and provide metrics for the Management team on a monthly basis.

POLARIS Financial Technology Ltd

Period: 2011 August– Feb 2014 (2years 6months)

Role: Team Lead

Project Title

CBT-AT (Advisory Services) of IFC

Client Name

World Bank, WDC, US

Environment

Java, Python, UFT, SQL, JIRA with Agile

Role

Team Lead

Duration

AUG’2012 till FEB’2014

Project Description:

CBT-AT (Advisory Services) is a functional group within the IT department (CBT) of IFC that provided IT systems support to IFC's Advisory services business. This functional group is responsible for

1) Developing new applications and systems to provide new features/functionalities to AS staff,

2) Enhancing the existing applications/system to extend the existing system capabilities, and

3) Supporting the systems that are in Production. Typically, all these three activities are performed by CBT's outsourcing partners on either managed services or T&M basis.

Roles & Responsibilities:

Working with product owner and developers at all stages to promote quality

Producing test plans and ensuring they are followed

Assigning work to QA analysts and follow up

Automating tests where appropriate test scenarios using selenium webdriver.

Producing and prioritizing bug reports.

Develop automation regression suite using HP-UFT tool.

Involved in Performance testing using JMeter and analyse the test results.

Ensuring the continue integration running in build server with Maven.

Reproducing bug reports from the field and writing clear steps to reproduce

Running cross-platform testing (Windows, Linux, MAC and Unix)

Verifying the load, scalability, and performance requirements have been met

Co-ordinating with the build engineers to ensure required test platforms are available

Working with developers to perform root-cause analysis and preliminary problem diagnosis

Consolidate and report test results to the concerned stakeholders.

Project Title

CFMS Interface

Client Name

RBI (Reserve Bank of India)

Environment

Java, QTP, Hibernate, HTML

Role

Senior Test Engineer

Duration

JAN’2012 till JUL’2012

Project Description:

CFMS system is provided to give a single view of the accounts distributed across various DADs. It also provides transaction view and fund transfer capability. CBS will be rolled out in stages, hence when one of the RO becomes part the CBS, it has to support the CFMS. The objective is to study the system for developing an interface from CBS to CFMS for coexistence during the roll out period.

Roles & Responsibilities:

Prepared Test plan, Test approach and create test environment.

Involved in testing Java API using Web services and XML with tool called RESTful services.

Involved automation testing using selenium web driver.

Involved in preparing Test Scenarios, Test Cases for functional testing

Involved in Performance testing using JMeter.

Involved in Functional Testing and batch test process using automation tools.

Ensuring the continue integration running in build server with Maven.

Involved run multiple scripts through batch process in that specified order.

Performed Compatibility test to validate application in different browsers.

Preparation of Business Scenarios with test flows for Flex cube interface modules.

Done security controls test and defact tracking and Reporting using Quality Center.

Arranged Conference Calls to make sure the issues were discussed and the project was on time.

Project Title

T24 (Temenos)

Client Name

Temenos

Testing & Tool

Web Services testing using SOAP UI, QTP, JMeter

Environment

Java, Info basic, Web Logic 8.0 and MySql

Role

Senior Consultant

Duration

AUG’2011 till DEC’2011

Project Description:

TEMENOS (T24) is the most technically advanced banking system available today. It pairs the most comprehensive and most powerfully flexible business functionality with the most advanced and scalable architecture. This gives it unprecedented power and opportunity to meet the challenges of today and the opportunities of tomorrow.

Temenos Professional Services can expertly guide you through a safe, predictable and successful implementation. Migrating to or implementing a new core banking system presents an ideal opportunity for you to realize substantial gains in competitive advantage and operational efficiencies. Through its management consultancy service, Temenos ensures you maximize the benefits of your new system. We have developed a range of services ensuring that your new core banking system implementation delivers on your expectations. This project is implemented for Banco Unico (South Africa)

Roles & Responsibilities:

Prepared Test Cases based on Functional specifications

Prepared Test approach, Test plan and create test environment.

Prepared and Published Cost plan for SIT execution to Project Team for approval

Document benefits and medical definitions in Facets.

Perform frontend configurations for Facets profiles in room type profile configuration build.

Involving in Web service testing using soap UI tool (WSDL).

Prepare Regression Test summary report.

Supporting to the team members while testing.

SAKSOFT Pvt Ltd, Chennai.

Period: 2007 JAN – July 2011 (4 Year 6 Months)

Role: Sr. Consultant

Project Title

TUI Maintains team Offshore/Onsite

Client Name

TransUnion-True Credit (US)

Testing & Tool

Web Services testing using SOAP UI

Environment

Java, Web server and Web Logic 8.0, QC-QTP, Security Test

Role

Test Coordinator

Duration

MAR’2009 till JUL’2011

Project Description:

True Credit, a Trans Union company, develops and markets credit-based products and services. Suite of products and services to help consumers better understand their credits. True Credit shall create a membership program for customer that shall provide credit reports, credit scores, comprehensive credit monitoring and other credit related benefits and services. This program shall offer both online and offline servicing.

Credit Report refers to credit information supplied by credit bureau. Customer’s credit report shall be monitored on a daily, which helps the customer to spontaneously detect any attempts for Identity theft on his account. Credit Score is a three-digit credit rating number. The lenders to rate the borrowers in terms of “Risk” use the credit score. Credit monitoring alerts the customer about changes in their credit reports. True Credit shall market this membership program to customers across different business units.

Roles & Responsibilities:

Manage testing scope and schedule

Communicate test plan to the project team

Coordinate testing meetings (i.e., daily standup, establishment of priorities)

System Incident Reporting Management defect tracking using HP Quality Center.

Done regression testing every weekly using QTP automation tool.

Ensure and monitor all application health using UNIX command to Start and Stop server.

Performed application security and penetration testing using Nagios.

Ensuring the continue integration running in build server with Maven.

Create back end data loads through Access to upload tables into Facets system.

Involved in testing different interfaces and web application for FACETS.

Status reporting on progress of test during SIT & UAT.

Ensure Business Sign-off on test prior to any application releases code into production.

Giving Knowledge Transfer to Team members about complex business scenarios

Project Title

I – Banking GUI Face Lift – UAE (Phase I & II)

Client Name

Standard Charted Bank

Testing & Tool

Web Application Teller Application Testing, QC-QTP, Security

Role

Senior Consultant

Duration

NOV’2008 till FEB’2009

Project Description:

IBanking GUI Facelift phase II deals with all type of fund transfer between accounts and credit card payments with 2 factor authorization. All customer and account information will be retrieved from core banking backend system EBBS (Electronic Based banking System) and card systems like Cards-400.

It is also vision to scale itself to other business regions with least possible effort and time at the lowest cost. All customer and account information will be retrieved from core banking backend system eBBS, card systems like C-400, and loan systems like eRAMS, investment system like eInvestment and mortgage system like emortgage

Roles & Responsibilities:

Prepared test data, test scenarios of teller from customer.

Developed Black Box Security test environments & conducted tests as part of team for precautionary measures using Canvas tool.

Involved in SOA and web services testing using RESTful UI.

Involve integration testing check all the modules are interrelated.

Implemented the interface test cases for teller requirement functionality.

Status reporting, Regression testing, Action Tracking, Bug Tracking using HP Quality Center.

Involved in migration to mobile application testing using (TSYS)

Involved in Regression and Performance testing using QTP and Load runner.

Reviewing test data,test scripts and other testing artifacts

Did Root cause analysis (RCA) for the Bugs

Defect verification and tracking to closure using Quality Center.

Project Title

S2BL Offline System

Client Name

Standard Charted Bank

Environment

ASP, .Net, SQL, QC-QTP, Security Testing

Role

Senior Consultant

Duration

NOV’2007 till OCT’2008

Project Description:

The Offline Channel is a new differentiated Channels offering aligning with the whole sale Bank’s strategic intent of securing greater Share of Mind and deepened Core Banking Relationships. Straight2Bank Web, the internet Banking Channel for SCB’s wholesale banking customers offers complete online working capital Management solution. This new Offline would provide the same working capital management solutions as in the online mode. It will enable customers to initiate instructions; view reports without having dedicated connectivity to the bank offline channel would provide an additional and efficient option to existing channel offerings. This strategy would open up newer market segments thereby increasing utilizations and revenues. The offline channel appropriately fits the wholesale Bank’s Channel strategy and will complement our existing offering in the market. The new offline channel has the Business Continuity Planning (BCP) Solutions for Straight2Bank as well. This project contains Payment, Collections & Report Modules. I involved in Payment and Collections modules.

Roles & Responsibilities:

Prepared test data and played defect champion role.

Involved in designing of the Business requirement document

Suggested some enhancements to improve the quality of the product.

Helped on-board new members to organizational security practices and trained them in Cyber Security and Cyber.

Performed host, network, and web application penetration tests using Canvas tool.

Prepared the test report for the UAT sign off

Project Title

NBS (National Banking System)

Client Name

Citi Bank NY, US (Onsite)

Environment

Java, Sybase, Apache Tomcat, QC-QTP

Role

Consultant - QA

Duration

JUL’2007 till OCT’2007

Project Description:

National banking system (NBS) is a teller application for Citibank, New York in all citi financial centres, we can deposit and withdrawal money. Buying and redemption of bonds. Credit card payments, reports, and can perform financial centre operations. In NBS application, automated deposits and with drawl modules as per the selected test cases.

ATM Machine configuration function of a system are Login, Get Balance Information, Withdraw Cash, Transfer funds, Deposit Cash with tested the ATM, Bank, System, Bank Card.

Roles & Responsibilities:

Visited USA for user Acceptance Testing and release on R72

Involved in UAT execution functional flow scenarios with test flows for Flex cube Fund transfer, and Deposits modules.

Experienced in merchant service and credit card service like TSYS (Total System Service)

Involved ATM/POS transaction processing using test simulators like Paragon.

Involved in testing of Online account opening and fund management application

Regression testing of teller functionalities for every Monthly release

Prepared test plan, test cases and traceability matrix

Done application performance using load runner (Load and stress testing)

Reporting the testing status to the product manager

Project Title

Smith Barney (Concierge R72)

Client Name

Citi Bank NY, US (Onsite)

Environment

Java, JSP, Oracle, XML and IBM Mainframe

Role

Consultant - QA

Duration

JAN’2007 till MAY’2007

Project Description:

SB is one of the leading financial brokerage services in US. Citi groups merged with SB, to provide brokerage services. Through this SB relation can be opened at any Citibank touch points. Through Citibank can perform their transactions online like viewing their account, also creating new accounts, Add Signers, Stop Payments, Customer Change Demographics, Card Servicing, and Check book Order.

Roles & Responsibilities:

Visited USA for user Acceptance Testing and release on R72

Involved in testing of financial system with fund management and fund accounting system of SB brokerage application

Regression testing of teller functionalities for every Monthly release.

Prepared test plan, test cases and traceability matrix for teller customer application.

Supported customer FS teller issues and resolve and documented.

Reporting the testing status to the product manager

ACS (A Xerox Company) India Pvt Ltd, Bangalore.

Period: 2003 Oct – 2006 Dec (3 Year 2 months)

Claim Analyst

Project Title

Payroll System

Client Name

ACS (Xerox Company)

Environment

Java, JSP, Oracle

Role

Software Engineer

Duration

JAN’2005 till DEC’2006

Project Description:

This System was developed for Staff & Workers of ACS India Pvt Ltd. This system keeps track of Employees attendance, leaves taken, salary, loans, advances, savings, perks and other earnings and deductions. Along with salary slip, an income-tax report from individual employee is prepared. And at end-of-year, FORM-24, FORM-16 etc are prepared through the history data.

Roles & Responsibilities:

Requirements Study.

Implementation of WebPages using JSP, HTML and Java Script.

Involved in finance application & payroll testing using Lawson (ERP) tool.

Experienced in web based application testing using Lawson portal.

Customizing UI components in Java

Involved in Unit Testing

Analysing the unit test results.

Project Title

Empire

Client Name

Empire Blue Cross Blue Shield

Environment

ASP, .Net, Windows 2003 Server

Role

Claim Analyst

Duration

2003’ OCT till 2005’DEC

Project Description:

The Health Insurance Portability and Accountability Act ("HIPAA") was enacted in 1996. The "Administrative Simplification" provisions of HIPAA require that certain types of transactions among health care entities be conducted in a standard format when they are conducted electronically. These transactions include: Submitting claims

Roles & Responsibilities:

Claim Analyst: Position involves complete analysis of the claim form submitted by the patient or the provider. The primary role as a claim analyst was to investigate and obtain necessary information that were not present in the claim through use of Coding books, database on providers and other tools.

Quality Analyst: To check the accuracy of the information gathered by the Claim Analyst and Checking claims status.

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