Customer Service Administrative Assistant

Resume

Saurabh Kapoor

***/** **** *** ***** Colony

Near water tank, Vaishali Nagar,

Ajmer (Rajasthan)

Cell: 982-***-****

Email: *****************@*****.***

Seeking for Branch Manager and NTSE expert, I am having 18 years of Professional experience in Office Management and Human Resources and Administration activities of an organization.

Objective:

As an Office Manager I want to coordinate and control all activities in an Office effectively and efficiently which would help the organization to achieve its objectives and goals with satisfied customer.

Currently working in The Excellence Academy as an Administration Head from May 2015.

Skills:

Capable of handling thousand students in disciplinary environment, managing office, marketing, time-tables, attendance, tours etc.

Expertise in Using Microsoft Tools namely Word, Excel, PowerPoint, Outlook, Access, WordPerfect and Online Marketing.

Have a good accurate typing speed of 60wpm

Have good English-language skills both verbal and written

Capable of working under pressure and meet deadlines as scheduled with quality in work

Capable of taking care of customer service activities and also front office management

Computer Skills:

Microsoft Office tools namely Microsoft Word, Outlook, Excel, Access, PowerPoint, Page Maker, Photoshop, Corel Draw, Managing Website (Wordpress, HTML and Joomla) and Data Entry.

Work History:

Breakthrough Tutorials, Ajmer – Management and Administrative Head

Duration: April, 1998 – April, 2015

Responsibilities: Administrative Head

I started my career as Administrative assistant and I took the role of Administrative Head in management department of the organization. As an Administrative Head of management department I have managed

Taught Mental Ability (Reasoning) for NTSE and Olympic levels for the past fifteen

years in Ajmer-Jaipur - Jodhpur DPS and Mayo Boys & Mayo Girls students.

Managed thousand students at a time keeping disciplinary environment.

Supervised three offices running in Ajmer as well as Jaipur.

Rescheduling Time-Table, Attendance and handling Exams.

Handled thirty-forty batches from class VIII to class XII (AIEEE, AIPMT and IIT) effectively daily.

Organized Parent Teacher Meeting and experience in dealing twenty parents daily.

Making and Sending Results via SMS and Post.

Managed offline as well as online marketing.

Handled DIAMS (Delhi Medical Institute).

Organized DELF (diplôme d’études en langue française) French Tour, handled 125 students for A1 and A2 exams in Ahmedabad.

Languages Known: Hindi, English.

Status: Married

Date of Birth: 23rd November 1974

Education: B.Com 1995 (MDS University)

Interests: Car Expedition, swimming, Listening Music.

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