Engineer Service

Partha Pratim Mallick

C/o Samir Mallick, Jamtala,

Babupara, PO- Alipurduar, DT-Alipurduar, Pin - 736121, India

Mob: +91-980*******/983*******; Email: ******.*********@*****.***

Experience of 13+ yrs, seeking an assignment as Customer Support Engineer & Chiplevel Service Engineer in Computer Service Center

Proficiency in Leadership, & Team Building Troubleshooting of Hardware/Desktops,Chiplevel Repair Computer Motherboard & Laptop, Operating System Installation/Maintenance.

SYNOPSIS

Senior professional with verifiable year-after-year success with 13+ yrs of valuable experience. A leader making significant contributions to team and simultaneously striving for individual success.

Major strength includes expertise in Troubleshooting of Hardware/Desktops, and Operating System Installation/Maintenance.

Technically proficient in MS Windows 2000/XP/windows 7.

Improved client relations based on superb communication, technical efficiency and problem-solving skills. Acknowledged for capacity to tackle challenging issues, analyze viable alternatives, and provide innovative solutions residing well within clients’ financial limits and timeframes

Consistently exceeded organizational expectations, and posses the ability to work in cross-cultural and multi-ethnic environments

Adept at “thinking on my feet” to meet challenges head on, resolve complex problems, and adapt quickly to changing priorities

Currently associated with Goldien Media solutions LTD,Kolkata as Customer Support & Service Engineer

Professional Experience

Customer Support & Service Engineer, March 2005 to till date

Goldien Media Solutions LTD, Kolkata, India

Presently working on Computer Motherboard & Laptop Chip Level Service.

Expart Of ICH Rebolling,Change & Relocation.

Bios Upgrade.

Component level repairing of Mother board, Laptop, HDD, Modem, Network Product, UPS, SMPS, Scanner. Testing hardware sample product.

Providing support for client desktops.

Troubleshooting of LAN, and OS installations

Installation, and configuration of Os.

Previous Employments

Web Dot Com,Kolkata, India. (May 2003- March 2005).

Component level repairing of Mother board, Laptop, HDD, Modem, Network Product, UPS, SMPS, Scanner. Testing hardware sample product.

Education

Diploma in Computer Hardware and Electronics, IIHT, Kolkata (2003)

Class

Year of Passing

10

1997

12

1999

BA

2002

Personal Particulars

Date of Birth: 20 August 1982

Languages Known: English, Hindi, and Bengali

Marital status : Married

Place: Kolkata

Date: Partha Pratim Mallick

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