Medical Data Entry
Resume:
Ja’Quonda Arso
Mobile, Al **695
*********@*****.***
Objective
Motivated and driven Medical Biller and Coder looking for an opportunity where I can use my strong organizational skills and educational background that enables me to make a positive contribution to the organization.
Skills
●ICD-9, CPT, and HCPCS training and understanding
●Proficient knowledge of Medicaid and Medicare billing procedures
●Strong written and oral communicational skills. Medical Terminology well-trained.
●Proficient in Microsoft Office Suite Typing – 45 wpm, Data Entry 10k kph
●Working knowledge of Insurance Regulations, Procedure and Diagnosis Coding, and Automated Insurance Billing
Education
Virginia College of Mobile, AL Graduating: March 2016
Medical, Billing and Coding Diploma President’s List, GPA 4.0
Experience
Providence Hospital: Jan 2016-Currently Employed Patient Access Admitting
●The Patient Access Representative is responsible for securing and providing medical business information and documents to/from patient families and funding sources. Interprets, identifies, communicates and documents by way of: registration, scheduling and/or obtaining authorizations for inpatient, outpatient and/or diagnostic services in a team environment. Performs other duties assigned.
Externship 180 Hours
Providence Hospital : Jan 2016 – Feb 2016
Billing Department
●Review all assigned insurance payer rejections, determine the appropriate action, correct and re-file all rejected claims.
●Work with clinic supervisors and staff to improve the capture and accuracy of demographic information as well as other information critical to claim processing and reimbursement.
●Responsible for posting payments, edits and referrals.
●Verify insurance eligibility.
●File charts, paperwork and faxes on a daily basis
Other duties and responsibility as assigned
Sears Holdings: April 2013 – January 2016
Senior Offline Customer Support Advisor
●As a senior member support advisor I analyze situations, interpret policy and procedures, use good judgment skills within and outside policies and consult with Field management and Vendor contacts to determine and execute an effective and satisfactory resolution process.
●I also work effectively with representatives across multiple lines of business to create, update and retrieve member files to research and log facts surrounding complaints, actions and approach used to resolve issues, and use multiple systems and tools to research the resolve issues.
●I manage and respond to escalated, problematic situations received by senior management to negotiate a resolution that is a fair agreement that benefits both the member and the Company while maintaining a high level of business knowledge as it relates to vertical business, as well as working knowledge of related businesses.
NCO Financials: August 2012 – February 2013
Debt Collector
●Receive payments and post amounts paid to customers’ accounts.
●Locate and monitor overdue accounts, using computers and a variety of automated systems.
●Locate and notify customers of delinquent accounts by mail, telephone or personal visits in order to solicit payments.
Walmart: November 2011– December 2011
Cashier
●Greet and satisfy customers entering the organization.
●Issue receipts, refunds, credits or change due to customers.
●Establish or identify prices of goods, services or admissions and tabulate bills using a calculator, cash registers or optical price scanners.
References Available Upon Request
Contact this candidate