Manager Service

Location:

Posted:

July 11, 2016

Ruth Guillen

E-mail: **************@*****.***

Objectives

To be part of a professional organization where my skills and extensive experience in the service industry will be an asset.

Experience

Assistant Manager (6/15/2014 –9/28/2015)

Troy’s PoBoys & Seafood (434 E Judge Perez Dr., Chalmette, LA 40043)

Supervise efficient working of departments and assigned shift, administer pre-meal meeting and rectify all service of staff.

Administer training program and prepare schedule and handle inventory effectively.

Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up to receive feedback.

Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.

Manage workload and ensure effective working of restaurant activities and maintain maintain excellent standards to meet operational expectations.

Bartending and waitressing duties on the bar side of the restaurant during weekdays.

Disaster Mitigation Technician (2012 – 2014)

ServPro of Hammond (1102 Commercial Drive, Hammond, LA 40403)

content cleaning, carpet cleaning (removal), content cleaning, mold mitigation and fire cleanup and restoration.

Bartender (1999-2006) – (2011-2012)

Banks Street Bar and Grill (4401 Banks St., New Orleans, LA 70119)

Bartending, stocking, shift changing, closing, cleaning, etc

Bartender (2009 – 2011)

Outerbanks (2401 Palmyra St., New Orleans, LA 70119)

Bartending, stocking, shift changing, opening and closing, cleaning, band booking and bank responsibilities.

Bartender (1996 – 1999)

Joes 19th hole (3701 Banks St., New Orleans, LA 70119)

Manager, opening, closing, hiring, bartending, stocking, shift changing, cleaning, bank responsibilities, etc

References

Sylvia Rogers - Office Manager, ServPro of Hammond, 413-***-****

Nicole Heltz - Former Owner of Outerbanks, 407-***-****

Maria Guth - Former Owner Banks St. Bar and Grill 504-***-****