SUMMARY OF QUALIFICATIONS
SKILLS
Operations
RFP Drafting, Response Review and Selection, Sub-Contractor Oversight, Report Writing, Financial Projection
Staff Management
Process Monitoring, Performance Reviews, Hours and Work Approval, Prospect Interviews
Training
Online and Face to Face Classroom and Personalized Training
Strategy and Technology Consulting
Web Design, Online Communications, eCommerce and Fundraising
Project Management
Waterfall, Modified Scrum, Microsoft Project
Account Management
Contract Enhancement, Client Management
Sales
Drafting Sales Documents and Contracts, Client Drafted Contract Review
Technology
Internet Communications implementation and management including CMS, Email Marketing, Survey Building and CRM Platforms, HTML and CSS Development
WORK EXPERIENCE
Director of Operations & Project Management
Mysamaris Inc. (Arlington, VA): March 2013 – Present
ECommerce Associate
Captain Dave Inc. (Durham, NC): May 2012 – March 2013
Senior Technology Director
Mysamaris Inc. (Arlington, VA) May 2009 – July 2011
Technical Lead
American Red Cross, National Headquarters March 2007 – May 2009
Distance Education Systems Support Specialist
George Washington University March 2006 – March 2007
Help Desk Specialist – Executive Support
Guardsmark, LLC June 2005 – February 2006
Associate Administrator for Technology – Technical Facilitator
New College, Hofstra University September 1999 – May 2005
Assistant to the Exhibition Coordinator
Hofstra Museum October 1995 – August 1999
EDUCATION
New College, Hofstra University
Bachelor of Arts
Liberal Arts, Humanities
Frank G. Zarb School of Business, Hofstra University
MBA Coursework
Marketing and Business Administration
CERTIFICATION
Blackbaud Solution Provider Certification (Consultant and Implementer)
BSPs consult around and deploy Blackbaud's Luminate software. They also provide related post-deployment services that may include interactive strategy and web design. BSPs achieve "authorized" status through training and testing.