Data Entry Company

Yogamalar Sellathurai

Full Name : Yogamalar a/p Atlee @ Sellathurai

NRIC : 890***-**-****

E-mail : ********@*****.***

Phone :+65 8347 2328

Address : #**-****, ***** ***, *****

Reservoir Road, 470148 Singapore.

Age : 27

Marital Status : Married

Objectives

Seeking an opportunity to be a part of a well established organization and to be able to constantly uphold to the expectations and responsibilities placed on me. To successfully address to the needs and requirements of the esteemed internal and external customers as well as a stakeholder s in a professional and dignified manner and to contribute magnanimously to the conduct and development of the organization I am employed in.

Education

Multimedia University, Melaka, Malaysia

Bachelor of Information Technology (HONS) IT Management

Graduated: July 2012

CGPA: 2.85/4.0

Foundation In Information Technology, 2007-2008 (Attained CGPA of 2.80/4.00)

Sekolah Menengah Kebangsaan Convent, Kajang, Selangor

Sijil Pelajaran Malaysia (SPM), 2004 ( Attained 5A’s)

Peperiksaan Menengah Rendah (PMR), 2002 (Attained 6A’s)

Sekolah Kebangsaan Convent, Kajang, Selangor

Ujian Penilaian Sekolah Rendah (UPSR) (4A’s)

Experience

Senior Executive, Information Technology (June 2015– Present)

Valiram Group of Companies

Support Group wide on all business application with a maximum turnaround time of 2 days

Minimum down time on all applications

Create and close tickets on time

Implement all applications required for the new stores, office and making sure all are working

Conduct training for new staff

Providing data on time for business

Maintain all application system and user manuals

Conduct required testing for the system

Ensure smooth IT operations for daily task within the organization

Supporting the store system including: POS & back office applications, polling, replication and head office based system

Provide solution to the application queries on time

Effectively communicate and interact with both functional and technical personnel in solving complex business and technical problems

Knowledgeable and able to provide solutions for specific business processes such as POS, CRM and Business Intelligence related to retail business environment linking among others Inventory Management, Finance and Logistic business activities

IT Executive (July 2012 –June 2015)

Valiram Group of Companies

Provide front line IT support by telephone and email requests from users for all PC hardware, software and associated peripherals.

Ensure that calls for support are dealt with promptly and appropriately

Install and configure PCs and associated peripherals and software.

Install and configure POS software to newly opening stores

Log support calls and document their outcome to facilitate the resolution of common queries.

Train the newly joining staff on the POS system.

Experienced on providing training to retail staffs in Malaysia and Singapore.

First level support on ERP support

Install and configure newly implemented ERP POS system for the new stores

Job Scope

Enterprise Data Management

User Access Management

Training

POS

Accounting Interface

Promotion

Backend XES Sales Data Synchronization

Reporting

CRM

ERP

Trainee (Feb 2012 – May 2012)

Broadband Satellite Solutions Sdn Bhd, Kuala Lumpur

Maintain database of the company – for land base and maritime

Coordinate with BSS admin / finance for Malaysia customers

Process customer documentations ( Service Order, NDA, agreements, etc )

Prepare documents for BSS KL – import permit / SIRIM applications / MCMC applications

Language Proficiency

English (Written & Spoken ) - Advanced

Bahasa Malaysia (Written & Spoken) - Advanced

Tamil (Written & Spoken ) - Advanced

Special Course Projects

Synthesizing SAS 70 Audit with Project Management Principles

-This is a project where conducting an audit program on a computer lab in Multimedia University Melaka by applying the Project Management principles / stages. Purpose of SAS 70 Audit here is to conduct a detailed study of the lab. The lab had been inspected in every area of aspect and finally a complete audit report has been delivered.

Skills

Self motivated with driving ambition and will to succeed

Able to adapt and respond effectively to a dynamic working environment

Computer Literacy

Advanced skill in Microsoft ( Word, Excel, Power Point, Outlook, Visio, Project )

Advanced skill in database system including Excel

Proficiency in C, C++, Java, Visual Programming

Proficiency with Project Management

Familiar with Windows

Internet Browsing Tools (Internet Explorer, Mozilla Firefox, Google Chrome)

Capable in troubleshooting common computer software/hardware problems

Possess good communication skills and have a pleasant personality

Able to solve problems using both logic and creative/innovative approaches

Able to work under pressure and handle multiple tasks

Creative, efficient, detail-oriented

Willingness to learn

Self confidence and a team player

Personal Development Activities

Tertiary Level

Organizing Committee of Creative Arts Club, Multimedia University

Member of IT Society, Multimedia University

Member of Voices Club, Multimedia University

Secondary Level

Vice President of Media Club

Representative of Quarter Master Club

Member of Badminton Club

Awards

Deans Award for Degree Trimester 3 (2010/2011), GPA: 3.67/4.00

Other Information

Availability: Aug 2016

Reason for leaving: New career environment; upgrade to the next level in developing and enhancing skill

Last Drawn Salary: RM3200

Expected Salary: SGD 3000

Reasons for leaving: Career change; desire to relocate

References

Mr. Subarmaniam Kannan Nurshafinaz bt Adnan

Lecturer Assistant Manager, Information Technology

Faculty of Information Science & Technology Valiram Group,

Multimedia University, Melaka Kuala Lumpur

Tel: 06-252 3062 Tel: 03-2380 9888

E-Mail: *****.******@***.***.** Email: ***********.*****@*******.***

Relationship: Final Year Project Supervisor Relationship: Reporting Manager

Contact this candidate