Customer Service Microsoft Office

Lauren Fanning

Dallas, TX

*************@***.*** - 469-***-****

Dedicated and motivated marketing graduate with a willingness to learn. Seeking an entry-level marketing, managing, or sales position.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Head Bartender/ Event Planner

Sharky's Bar and Grill - Dallas, TX - December 2013 to Present Orchestrate special events and promotions for the company. Help guests coordinate birthday parties and weddings as well as budgets and decorating for events. Manage a high volume of customers in a high pressure, fast paced environment. Build relationships with customers every shift to create a loyalty to the bar and grow business resulting on a sales improvement of 30% over one year. Delegate individual duties among 7 employees.

Server

Buffalo Wild Wings - Addison, TX - March 2012 to January 2013 Allocated jobs for fifteen servers and ensure everything was completed. Implemented quality communication skills and executed time management and customer satisfaction. Server

Brickhouse - Plano, TX - June 2011 to March 2012

Encouraged customer satisfaction with skilled time management. Employed teamwork for an effective working environment.

Head Server

T.G.I. Fridays - Plano, TX - May 2009 to June 2011 Delegated a team of 10 wait staff per shift as shift lead. Coordinate team building and teamwork. EDUCATION

Bachelors of Science in Marketing

The University of Texas at Dallas - Richardson, TX August 2015

SKILLS

Microsoft Office (10+ years), Customer Service (7 years), Event Planning (2 years), eve LINKS

https://www.linkedin.com/in/lauren-fanning-44853666 CERTIFICATIONS

TABC

July 2017

Contact this candidate