Customer Service Sales
Resume:
KADEEM REID
Bronx, New York *****
*********@*****.***
OBJECTIVE: To obtain a full time challenging, responsible position with a progressive company, utilizing comprehensive creativity and customer service skills, which renders merit-based professional growth and advancement.
EDUCATION:
Hunter College New York, NY
Major: Psychology
EXPERIENCE:
New York City Bar Association New York, NY
Research Associate 07/15-06/16
Researched case law and citations and pulled cases from print and online resources.
Produced invoices for client research daily.
Restructured library’s filling system upon new inventory arrival.
Produced client documents, averaging 100 pages, and ensure quality control.
Hunter College Department of Chemistry New York, NY Research Assistant 09/14-06/16
Synthesized, isolated and characterized a series of phthalocyanines with specific numbers of alkyl substituents for research project.
Primary research goal was to measure the UV-visible absorbance, fluorescence emission, lifetime, and HOMO-LUMO gaps of these dye molecules as a function of the number of alkyl substituents.
Characterized the products using 1H-NMR spectroscopy and MALDI-TOF mass spectrometry techniques.
Frog Tutoring New York, NY
Tutor 09/13-06/16
Tutored elementary through high school level students in math, science, reading, writing, and social studies.
Kept students up to speed by reviewing/ re-teaching all materials and concepts needed
Worked with teachers to cover topics before they were introduced in class, ensuring that students were one step ahead.
Showed students effective note taking and study techniques teaching them organizational skills they needed to improve their academic performance.
Hunter College ICIT Department, New York, NY
College Assistant 01/13-05/13
Worked with students, faculty and staff members and educated them on the new CUNYFirst computer system.
Taught students, faculty and staff members to claim their CUNY first account, and guided them through the process.
Geox New York, NY
Sales Associate 01/12-12/12
Worked with other sales associates to ensure high levels of customer satisfaction through excellent sales service.
Assessed the needs of customers and provided assistance and information on product features.
Built productive trust relationships with customers.
Remained knowledgeable on products offered and discussed available options.
VOLUNTEER: Bellevue Hospital’s Patient Advocacy Volunteer in Emergency Research Services
ACTIVITIES: Mentoring in Medicine Healthy Ambassador Program
SKILLS: QuickBooks, Lexisnexis, Microsoft Office Suite, SPSS, Westlaw
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