Randy Patino

*** ****** *****, *** *******, TX, *8258

Cell Phone: 469-***-****

Human Resources Manager

Objective

Experienced, practical and outcome-oriented human resources manager with a proven track record in delivering a diverse range of human resources functions that support management and staff in achieving organizational goals. Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, payroll, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Experience

Smile Structure Dentistry (Contract) - Human Resources Director- San Antonio, TX September 2015- July 2016

Responsibilities include staffing, recruiting, compliance, drug testing, benefits, safety, OSHA, employee relations. Responsible for start-up of new facilities. Traveled between facilities.

Revised job performance review process, job descriptions. Implemented employee of the month, and supervisor training. Successfully negotiated reduction in health care costs.

Upgraded talent by strong recruiting and employee referral program. Eliminated unwanted voluntary attrition.

Saved $38,000 by increasing employee retention and reducing associated cost of new hires; achieved competitive advantage by retaining top talent.

Improved employee satisfaction 20% by implementing 360-degree feedback process to identify and correct problem areas.

All Medical Personnel- Human Resources Manager- Dallas, TX January 2015- July 2015

Overseeing the full recruitment cycle.

Successfully hired over 150 medical professionals.

Reduced vacancy turnaround time from average of 60 to 25 days.

Maintain consistent relationships with multiple medical providers, clinics and hospitals helping each client fill dozens of upper-level management and medical positions.

Provide coaching and leadership training to recruiting assistants and their client management.

Maintain on-line applicant tracking system for RPO project.

Evaluate existing hiring needs and prepare staffing plan to accomplish goals.

Assisting with day-to-day HR related questions.

Randstad- Human Resources Manager- Dallas, TX December 2013- January 2015

Recruitment

Coordination with JC Penney management team and understanding their requirements, defining job positions.

Resourcing, screening and short listing resumes through various job portals and internal references.

Short listing the resumes based on desired skills and experience.

Conducting telephone and personal interviews in coordination with departmental heads.

Preparing offer letter, employment contract and job descriptions, completing joining formalities and documentation.

Training & Development

Scheduling and arranging training while coordinating with external trainers and training programs.

Identification of training needs and nominating candidates for training.

Encouraging participation of employees in various organizational events.

Issuing training certificates after completion of the training.

HR Administration

Compilation & processing of attendance data in attendance system.

Maintaining employees personal files and records, communicating HR policies & across the organization at all levels.

Kept track of confirmation, appraisals, and increments of employees.

Brought workers' compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.

Personal efforts were cited as the driving force behind JC Penney’s onsite employee-retention rate of 73% within an industry where high turnover is the norm.

Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.

Managing pay-roll operations.

Investigating disciplinary and grievance matters.

Manage maternity leave requests and administration.

Employee Engagement

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Premium Title Lending- Loan Underwriter- Dallas, TX November 2012 - November 2013

Effectively evaluate the financial risks a potential client could pose to the company and whether the company can offer effective services to the client.

Conduct appraisal of the property and check whether it has been valued correctly to warrant the loan requested from the bank.

Verify the income and employment details of the applicant.

Authorize loan funding or acquisition requests.

Update all loan files to ensure that pipeline report reflects the most current information for active loans.

Review default loan files to expedite resolution.

24 Hour Fitness- Staff Coordinator/ Membership Manager- Dallas, TX August 2007- September 2012

Managed and resolved complex employee relations issues.

Reduced vacancy turnaround time from average of 45 to 20 days.

Conducted interviews, new employee orientation, and exit interviews.

Proactively worked with employees and managers to identify potential issues and/or trends in the fitness industry and develops and deploys solutions for those complex issues.

Provides day-to-day employee relations/performance management guidance to managers/supervisors (coaching, counseling, career development, disciplinary action, etc.)

Education

University of Phoenix Graduated: September 2014

MBA/HUMAN Resource Management GPA: 3.33

University of Texas at Arlington Graduated: May 2008

Bachelors of Arts in Criminology and Criminal Justice GPA: 3.0

Languages

Fluent in Spanish

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