Training Learning Organizational Development

Core Competencies

Able to work in fast paced environment while multitasking

Conducts introductory and orientation sessions

Able to perform job functions without constant supervision

Monitors and evaluates training program effectiveness

Able to lead assessment, design, and delivery of training programs

Utilizes wide variety of training methods

Able to navigate through various mainframe systems on computer

Develops individual and overall training programs that address needs and expectations

Excellent verbal, written, and communication skills

Adheres to training budget guidelines

Excellent problem solving capabilities

Experience working with interpreter services

Excellent attendance record

Experience with confidential data entry

Technical Skills

Apple

PC

OS X 10.8.4

Windows OS

Oracle Right Now

CalHEERs

iWork: Keynote, Numbers, Pages

Microsoft Office

Soft Phone Software

Ultipro Software

iCloud

Microsoft Outlook

SharePoint

Captivate

Employment History

Placer Learning Center 2015-present

Educational Assistant: Functional Skills Classroom

Granite Bay, California

Faneuil, Inc. 2014-2015

Training and Quality Assurance Specialist: Covered California Call Center 2014-2015

Rancho Cordova, California

Just Right Academy 2014

Teacher: 3rd, 4th, & 5th Grade Math, Language Arts, and Social Studies

1:1 Social Learning Instructional Support

Durham, North Carolina

Blinn College 2000-2003

Trainer/Facilitator: Workforce Development

Bryan, Texas

Formal Education

Master of Science: Texas A&M University - Educational Human Resource Development 2002

College Station, Texas, USA

Bachelor of Social Work: Valparaiso University - Social Work 1999

Valparaiso, Indiana, USA

Bachelor of Arts: Valparaiso University - Psychology 1999

Valparaiso, Indiana, USA

Continued Education

Mental Health First Aid USA Certificate 2016

California Basic Educational Skills Test (CBEST) 2016

Medical Terminology Course 2015

Des Moines University Online

TEACCH Five-Day Classroom Training, Elementary through High School: 2014

University of North Carolina - TEACCH Autism Program

Chapel Hill, North Carolina, USA

Reading Tutor: Augustine Literacy Project 2014

Chapel Hill, North Carolina, USA

ASTD Professional Certification: Texas A&M University - Training and Development 2002

College Station, Texas, USA

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