R E S U M E
HENRY Z. PROTACIO
Room *** B* Jaime Cardinal Sin Village
Punta Sta.Ana, Manila
Mobile No. 091********
Email Add: ***************@*****.***
OBJECTIVES : Skilled and hard working individual looking for the top job of a computer technician in large working organization where I shall have plenty of work opportunities and ample chance to use my skills, knowledge and experience for the servicing of a computer system.
EMPLOYMENT RECORDS
June 28, 2014 – July 29, 2015 DATA CORE COMPUTER SYSTEMS
Vira-Mall, Greenhills, San Juan Metro manila
Computer Technician
Perform Network maintenance and troubleshoot.
Install and download computer applications
Assemble computer parts/ basic laptop /desktop accessories and back up files, System recovery of new laptop
Communicate with clients about computer conditions and advice proper care of computer.
Perform Computer technician sales laptop/ desktop and printers.
Maintaining cleaning software and printer maintenance.
Provides fast, efficient and courteous service with customers.
Perform other related duties as required.
August 10, 2012- Dec.16, 2013 FAMILY HOMEBASED FOOD BUSINESS
2870 A. Bautista St.,
Punta Sta.Ana, Manila
FOOD SERVICE WORKER
Prepares simple food items such as toast, sandwiches, and coffee, using proper food handling techniques.
Serves food delivers meals to dining rooms.
Cleans and sanitizes work areas, utensils and gas stoves.
Completes dish room tasks to clean and sanitize dishes.
Other duties as assigned.
March 20, 2012 - July 20, 2012 HOT TOYS LAPTOP TECHNOLOGIES
Technical Assistant Department and Sales
Room 204 GJ Bldg., 385 Quezon Avenue
TECHNICAL ASSISTANT
Working with customers/employees to identify computer problems and advising on the solution.
Logging and keeping records of customer/employee queries.
Analyzing call logs so you can spot common trends and underlying problems.
Updating self-help documents so customers/employees can try to fix problems themselves.
Visit customers/employees if the problem is more serious.
Testing and fixing faulty pc equipments.
June 22, 2011 – Sept 30, 2011 GAME VILLE 2 INTERNET CAFÉ/ EYE TO EYE INTERNET CAFÉ AND DSL @ INTERNET CAFÉ
FB Harrison St.,Pasay City/ OWWA
COMPUTER TECHNICIAN AND MAINTENANCE
Assist customers with trouble or questions regarding the usage of computer software used.
Providing services like printing, downloading etc to the customers.
Primary knowledge in the field of computer maintenance and software installation is required.
Possess the knowledge of latest online trends.
Must assist the customers in case of any trouble.
Keep the computer programs, hardware and software up to date.
Provide customer care services.
Maintaining cleanliness of the place.
March 15, 2005- Nov. 9, 2010 DR3 CLICK @ INTERNET CAFÉ
No. 12 Saint Elizabeth St., Felicidad Village I
Burgos,Rodriguez Rizal
COMPUTER TECHNICIAN MAINTENANCE
۠Assembles, installs, configures and tests computer equipment or units of local area networks requiring use of standard interface protocols.
Completes work orders such as installing equipment, connecting and moving devices or creating components of autonomous networks; installing disk drives; and correcting definitions on data switches, protocol converters, etc.
Develops and maintains software and hardware inventory and tracking systems; develops inventory lists and orders, stocks and stores electronic components.
Configures and sets up servers to work with various programs; installs software. Ensures server backups and networked user backups are performed on a regular basis.
Performs preventive maintenance for computer, data communication
EDUCATIONAL BACKGROUND
COLLEGE/TECHNICAL SYSTEM TECHNOLOGY 2001-2002
E-Commerce Programming INSTITUTE
Mandaluyong City
HIGH SCHOOL ELPIDIO QUIRINO 1997-2000
Bacood Sta. Mesa
ELEMENTARY TOMAS EARNSHAW 1991-1996
Punta Sta.Ana, Manila
TRAININGS ATTENDED
JUNE 16, 2013- Dec. 16, 2013 ELECTRON ELECTRONICS CENTER
Munoz Quezon City
Web Design
March 31-May 31, 2003 GREEN RECYCLING PHILIPPINES
J.P. Rizal Barangay Olympia, Makati City
Computer Technician
Nov. 25- Dec. 18, 2002 KAY KUYA INFORMATION TECHNOLOGY
Computer Technician Shaw Boulevard, Mandaluyong Rizal
March 15, 2016- PRESENT CUSCO IT SALES AND SERVICES
G/F St Elijah Building 1045 Makata St. Sta Cruz,Mqnila
CUSCO IT Training
PERSONAL INFORMATION
Born on : February 28, 1979
Place of Birth : Manila
Height : 5’5” Weight : 161 Lbs.
Nationality : Filipino
Civil Status : Single
Religion : Christian
SSS No. : 33-5817718-7
Father : Dante K. Protacio Volunteer
Security officer (JVC)
Mother : Flora Z. Protacio Homemaker
REFERENCES
1) RICHARD O. FONTANILLA Purchasing Assistant
Phimco Industries, Inc.
Punta Sta.Ana, Manila
2) KRISTOFFERSON L. ANDAYA Store Manager
Chowking
Mindanao Ave., Quezon City
3) SANTIAGO A. ALVA Barangay Chairman
Barangay 901, Zone 100
Punta Sta. Ana, Manila
HENRY Z. PROTACIO
Applicant